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February 2024 by Patti Parkis
I had my blood drawn this morning with D'angelo at Secure Health Partners on Cherry St. in Denver. He's great! He is a very good phlebotomist and was very helpful and friendly.
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December 2023 by Kristina Keyser
The people who do the draws here are really friendly. The staff at the front desk are always a little salty and rude it seems. The last time I was here they were talking bad about a new coworker loudly enough for patients in the lobby to hear, and now I’m in here and the lady was completely rude to me about a misunderstanding. Not sure I’ll return to this lab in the future. Update: turns out the woman at the front desk today was also doing the blood draw. She was actually perfectly nice once I got back there for the draw but the first interaction with her at the front desk? Oof.
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May 2023 by David H
I visited Secure Health Partners for a blood draw. Despite having an appointment, upon being checked in the front desk incorrectly marked me as a walk-in, resulting in about an hour long wait. They also didn’t realize I had paid in advance for my appointment and we’re telling me I needed to pay a second time.The absolute worst part of the experience was that the lab company I used, Genova, allowed me to activate my test online and provide an activation code so I didn’t need to share my Social Security Number with a random front desk person. They nonetheless demanded my SSN and said without it Genova would reject the test. I called Genova after the blood draw, and they confirmed I needed to provide them with nothing but the activation code and that they NEVER require SSN with any test.I’m giving a 2-star review (rather than 1) because the phlebotomist was very apologetic to how rude the front desk person was to me. They were also understanding when I needed to reschedule this appointment.Regardless, I will not be returning here again and strongly advise others look for alternatives.
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April 2023 by Jennifer Collette
If I could give this place zero stars I would. I did a 12 hour fast to have my blood drawn, and this is the place I was scheduled to have that done. I went in about 7:50am yesterday. I left shortly after 9am. There were 2 different women who attempted to do the blood draw. Neither one was able to do the job correctly. I was poked a total of 7 times. One of my arms is bruised from one of their attempts. I had to drive 45 minutes to get there, so they said they would have their lead Phlebotomist call me either later that day or the following day. I had not received a call by close to the end of the day, so I called and left a message. I received a call back today from a lady who had a bunch of excuses. She started off by saying that they don't offer home blood draws unless you are homebound and some other instances. I explained that I was told by both of the women that tried to do the blood draw and failed at their job, that the lead phlebotomist would come out to do the blood draw. At one point, she said something to the effect that when she talked to the women, they told a different story than what I was saying. She admitted that she hadn't even heard about the situation until she received my voicemail. I clearly this up very quickly by pointing out that the only reason she even knew about the situation was because I called, pointing out that neither of these women had even done the follow-up they said they were going to do when I left their office. How do you forget to follow-up and fix a situation with someone that you poked with a needle 7 times and failed to draw blood from?!?!?!? Then, she tried to say that they normally charge a fee to do a blood draw in house. Your company failed to do their job, it is your companies job to resolve that, not the customer. In the end, she called me back and said I would have to go elsewhere and they wouldn't fix their failure. AVOID THIS PLACE!
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March 2023 by Jennifer C.
If I could give this place zero stars I would. I did a 12 hour fast to have my blood drawn, and this is the place I was scheduled to have that done. I went in about 7:50am yesterday. I left shortly after 9am. There were 2 different women who attempted to do the blood draw. Neither one was able to do the job correctly. I was poked a total of 7 times. One of my arms is bruised from one of their attempts. I had to drive 45 minutes to get there, so they said they would have their lead Phlebotomist call me either later that day or the following day. I had not received a call by close to the end of the day, so I called and left a message. I received a call back today from a lady who had a bunch of excuses. She started off by saying that they don't offer home blood draws unless you are homebound and some other instances. I explained that I was told by both of the women that tried to do the blood draw and failed at their job, that the lead phlebotomist would come out to do the blood draw. At one point, she said something to the effect that when she talked to the women, they told a different story than what I was saying. She admitted that she hadn't even heard about the situation until she received my voicemail. I clearly this up very quickly by pointing out that the only reason she even knew about the situation was because I called, pointing out that neither of these women had even done the follow-up they said they were going to do when I left their office. How do you forget to follow-up and fix a situation with someone that you poked with a needle 7 times and failed to draw blood from?!?!?!? Then, she tried to say that they normally charge a fee to do a blood draw in house. Your company failed to do their job, it is your companies job to resolve that, not the customer. In the end, she called me back and said I would have to go elsewhere and they wouldn't fix their failure. AVOID THIS PLACE!
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March 2023 by Jennifer C
If I could give this place zero stars I would. I did a 12 hour fast to have my blood drawn, and this is the place I was scheduled to have that done. I went in about 7:50am yesterday. I left shortly after 9am. There were 2 different women who attempted to do the blood draw. Neither one was able to do the job correctly. I was poked a total of 7 times. One of my arms is bruised from one of their attempts. I had to drive 45 minutes to get there, so they said they would have their lead Phlebotomist call me either later that day or the following day. I had not received a call by close to the end of the day, so I called and left a message. I received a call back today from a lady who had a bunch of excuses. She started off by saying that they don't offer home blood draws unless you are homebound and some other instances. I explained that I was told by both of the women that tried to do the blood draw and failed at their job, that the lead phlebotomist would come out to do the blood draw. At one point, she said something to the effect that when she talked to the women, they told a different story than what I was saying. She admitted that she hadn't even heard about the situation until she received my voicemail. I clearly this up very quickly by pointing out that the only reason she even knew about the situation was because I called, pointing out that neither of these women had even done the follow-up they said they were going to do when I left their office. How do you forget to follow-up and fix a situation with someone that you poked with a needle 7 times and failed to draw blood from?!?!?!? Then, she tried to say that they normally charge a fee to do a blood draw in house. Your company failed to do their job, it is your companies job to resolve that, not the customer. In the end, she called me back and said I would have to go elsewhere and they wouldn't fix their failure. AVOID THIS PLACE!
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April 2022 by Ronald McDonald
Went in for a drug test, ended up having to leave because I waited for 30 minutes and no one helped me. There were only two other people there. Unacceptable.
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April 2022 by Holt Fam
Do NOT get your blood drawn here. It took 3 phlebotomists and 5 needles to finally draw blood from me (my veins are very visible too). I was sore and bruised in several places by the time I left. They convinced me to break my fast which skewed my test results (my blood sugar was so low and I couldn’t think clearly). The facility is not the cleanest or well kept either. Highly NOT recommended!
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February 2022 by Kim Van Eyk
This is a very professional testing service. I have used them multiple times for COVID testing over the last year. Results are always ready in a timely fashion. The customer service is outstanding and they always go the extra mile to make sure they meet your testing needs
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February 2022 by Max Rolon
Lori and the team worked tirelessly to get my results to me in time for a flight to Toronto. The personal touch with this business really impressed me. I would certainly recommend to anyone looking for a reliable and customer focused testing site.
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January 2022 by Lindsey Davis
I made an appointment for rapid Covid testing. I got there at 2:41 for a 2:45 appointment and was done at 2:45. Results were emailed to me within two hours (they promise same day). The person who did my sample was friendly and professional. If I need to be tested again, I’ll definitely return.
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January 2022 by Gabriela Miranda
Great service and results were ready within the same day. We did not have to wait at all to get tested and it was done from the car.
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January 2022 by Ana Sofia Rodriguez Bernal
Amazing staff, got my results 3 hours after the test. Very much recommend
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December 2021 by Eric Steinberg
Fast, easy and friendly! I’ve now used them twice and will continue to anytime I need to get tested.
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November 2021 by Christian McWilliams
Professional, quick and easy experience.
