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November 2023 by Bryan Koch
I bought a pair of Heritage boots from Red Wing online and after about a month, some stitching popped. This was highly unusual for their boots in my experience. I took them to this Colorado Blvd. Red Wing location for repair. The stitching repair was completed at no charge to me and done in about a week, even with a holiday in the middle of it. Overall the process was about as easy as it could be. Also, apparently they use a local cobbler and shoutout to whomever that was because the repair looks pretty good.
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November 2023 by Paul Renfrow
I went into this location this morning and I walked out a very happy man! The two ladies who were working there were very welcoming and made it a great experience. The woman who helped me was super friendly and extremely helpful, it really couldn’t have been better ? I pretty much knew what I wanted and she helped me get the boots quickly and easily. They have a couple measuring devices that hookup to an iPad to make sure you get the correct fit. You just stand on one, and then walk across the other and you’re done. Takes like one minute. There’s no guessing about sizes or widths, she just chose the correct one. Even after the measuring machine, she took the time to make sure everything fit properly. I appreciated that because if you choose the size yourself, you can end up with ill fitting boots after the leather breaks in. Don’t do you that.I like the fact that there are still places like this where you can actually get some help from great people. It’s something worth talking about if you ask me. She was not pushy at all either, just really, very pleasant and made sure I got what I needed.If you like amazing quality boots and people who actually help you get the right stuff, skip the other places and come here.Thank you so much, ladies! I want to come back and I don’t even need anything ? ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Hugo R
It took a while, because was only one person, but she’s a great person and got the right boots for me!
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September 2023 by Mike Greer
Been wearing RW for over 20 years. Great brand. Awesome service at this location
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September 2023 by Will Watkins
Excellent service. Toby is always helpful and knowledgeable. Thank you!
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September 2023 by JustSayY.E.S 2GameDay
Good staff just small shoe selection
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September 2023 by Karl Allen
When I brought my boots in for a resole a salesperson behind the counter ridiculed me for the well-used and not-too-well cared for state of the uppers. Then, when I asked if anything could be done about a small hole that had appeared in the leather they refused to offer any solutions and instead blamed me for neglecting the leather.I understand they're not in the best shape. That's why I took them in for a service. They also want money upfront for the service before it's completed.I won't be using Red Wing's services any more. I'll take my boots to a local cobbler for what I need done and wash my hands of them.Update: had a far more pleasant experience @ Rhine's Shoe & Boot Repair. 2 day turnaround, no full upfront, and cheaper service. Support this local cobbler instead.
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May 2023 by Daniel Rubio
It’s was great I loved the way they explained to me how to get my boots
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February 2023 by Benjamin Welch
I previously bought Red Wing boots, but not from this location. I came in to get some waterproof boots. The guy showed me the waterproof boots and helped me with everything. Everyone was very polite.
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January 2023 by Robbie Caldwell
Great service and the staff are always extremely helpful when getting fitted for a new pair of boots. I recently had a pair of boots resoled and couldn't be happier with the outcome. Quick turn around time (about a week) and reasonably priced for excellent work.
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November 2022 by 1nfamous_DJP_Gaming
Came in November 10th 12:45 pm with a boot Voucher from my job at Freshpoint, The sales lady Yolanda went above and beyond helping me find the perfect pair of boots, she’s the perfect example of how customer service should be!
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September 2022 by Greg Matthews
Service is great as usual. I bring my employees here for boots and it’s good every time. I send my team to go talk to April, she knows her stuff. She always goes above and beyond. Her fellow team members are awesome too. Go see them, they will impress! Thank Denver!
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September 2022 by Chris Devoir
Been shopping at Redwing for 12 years and never received such horrible customer service from this location
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February 2022 by Jorge GalindoJr
I had a great experience. April is very knowledgeable and got me the perfect work shoes for my feet. Thank you!
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January 2022 by Christopher Smith
I never do reviews but this one was worth doing. Went into this location last minute and the store seemed busy. Two workers and about 4 customers when my wife and I walked in. Got greeted right away and assisted right away. Both workers were handling multiple customers at once and handled it with precision. I came in for just an insole and got scanned for the correct one for my feet. April also talked me into getting a tuff toe on the boots I was wearing and sold me on a hat and some shoe care. Since I was wearing the boots, she told me she could have them ready in 15 minutes but they needed to dry over night since I needed them for a job the next afternoon. Sure enough, she was done in 15 minutes with perfectly done tuff toes. Wow!! She even put new laces in them. She then talked my wife into trying a pair of boots and low and behold, we bought them.My apologies on the long review but this type of service needed to be recognized. Thank you April and her team! We will return!
