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May 2024 by Jonah L.
After putting down the nearly $3400 in deposits/move in fees one would think you would get a "Move in ready" house. Quite the opposite. The house was filthy and required 2 full days of deep cleaning including a deep carpet clean. Pet hair, dirt, debris everywhere, dirty bathrooms, countertops, blinds, floors, you name it. At the end of it all another $300 was spent solely on cleaning this house. And on top of that the online portal tried charging late fees after I hand delivered everything that was owed prior to move in. I am all for second chances and after emailing and personally texting our leasing agent there was zero response back. Not even an apology for the condition of the house. It seems that the mission statement of Real Property is "Collect the check and move on." My first impression of this company is completely unprofessional and for lack of a better term unacceptable. I can understand having to tidy up the house a little upon move in but as you can see from the pictures attached this was just absolutely ridiculous. It would be nice if Real Property held themselves to the same standard they hold their tenants to. And I would bet my next paycheck they took the previous tenants entire deposit only to leave the house in this condition.
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May 2024 by Margaret M.
My review this time goes to Sintia Almaguer at the maintenance department . She is a really efficient and a very nice person to talk to when you are having an issue. She answers promptly when you need to solve a problem. Congratulations.
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April 2024 by Juan E.
Thieves. We lived in a rented home from 2019-2020, cleaned it out, made it nice and clean for the next tenants, or so we thought. The owner let us know that he had no intention of using RPM again, from the home owners perspective. February 2024, we received a letter stating that we hadn't paid in full, and we owed just over $600. In less than a month, the fees and alleged late charges went from $600 to over $2,000. Never once did we receive a letter, email, light in the sky, carrier pigeon or anything with communication about this. Since then, I've started going back to school so $600 was a little difficult to come by, and the extra $2k was way out of reach. COVID happened, sure, but does that allow them to not reach out via email four years?
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April 2024 by Sergio A.
This is by far the worst property management I have ever worked with. I have rented with many other companies and they have been great with communication and have been professional on how they handle situation. This management is the worst at communicating and sent us to court four years after Relocating from their rental home. They managed our charging us almost triple the amount of what we owe. It went from $600 to over $2000. I do not recommend renting any anywhere that is managed by this company as they are the worst. Mind you- they never even told us we owed anything until we got sent to court.
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March 2024 by Deb B.
Absolutely horrible property managers from a tenant's view. We had a water leak coming through a recessed light in the ceiling and they never sent someone to check it. Then our kitchen sink faucet broke on a Friday and after putting in a Friday maintenance request and making repeated calls no one responded on a Saturday. They absolutely suck. Don't sign a lease with them.
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March 2024 by Matthew K.
Terrible experience. Passed off from one person to the next without actually getting our house rented. Terrible communication, unprofessional attitude. Ultimately we decided to fire them and they still feel they are entitled to THREE months of management fees for a house they did such a horrible job of marketing that it never even rented. They only drummed up one person who was interested and they botched that communication so much that those people walked away, knowing that they didn't want to deal with this company.
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March 2024 by Daniel Laakso
Jourbyn was great, awesome presentation!
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March 2024 by Jerónimo arias 93
I must give 5 stars to this real estate agency for the quality of attention they provided to me and my family, I really couldn't find a home that suited my needs and expectations, until one day a friend recommended me to the advisor Julia Mendez and everything It was fantastic, his unconditional attention and his empathy with my situation. Thank you for the quality of service.
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March 2024 by Scott Gaines
Jourdyn gave us a great tour of the property. Personable, insightful, and informative. Great experience!
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March 2024 by Amber
Becky has been so incredibly helpful to us as we looked for a place to move. Always responsive and knowledgeable. Thank you!
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March 2024 by Jason Caven
Jourdyn was very helpful and answered all of our questions!
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March 2024 by david zallo
After scanning some of the most recent reviews, it seems Pablo is a rockstar that’s bringing up the average!If you are looking for a responsive and transparent management company to treat your home like it’s one of theirs, look elsewhere. I think some members of the team are well-intentioned (Chealsey and Catelin come to mind) but overworked and/or under resourced. The turnover (aside from what I’d consider management level personnel) has been alarming and likely indicates issues deeper issues within. As others highlight on yelp, services are routinely marked up (I’ve seen as high as 33%) without any delineation or explanation on quotes. I am sure there are worse options out there but would highly recommend exploring your options before signing on with RPM CO.** follow up - The only logical solution was to terminate my relationship with RPM CO **
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March 2024 by Fahad
Extremely inefficient and unprofessional.
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March 2024 by Mason Gansz
Jordyn was incredibly helpful and was able to answer all the questions we had. Great experience all around.
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March 2024 by Wyatt Oliver
Jourdyn was a fantastic guide, she was very knowledgeable about the property and about the ins and outs of renting. Very fun and enjoyable to be around!
