-
June 2024 by Gail Gross-Brown
I’m not sure how I should rate this place. Anyone who is on a right time schedule, pass on this place. If you can wait, do so.
I made an appointment at 3 o’clock for a3:30 pm appointment, nothing showed on their site. I had a confirmation by email but that didn’t matter. I arrived at 3:25 only to be told I wasn’t on the schedule and often the owner accepts allotments and doesn’t convey that to her staff. They told me that I could wait. I figured I could answer emails and other actions for work. 55 minutes later they told me I could get in the chair. An hour wait is unreasonable and unprofessional. Because I waited and did work from the place, I was efficient but I should never have had to wait that long
Because I was an hour after my scheduled time, I had two operators working on me at the same time. It was face and efficient but exactly soothing.
The work on my pedicure and my manicure was excellent.
I loved the work and hated the customer service. I was not impressed with the owner but was impressed with the employees
I don’t know how they work in that environment but I liked their work
If you have lots on time or can work from the establishment if not, stay away. I have a lot of flexibility.
-
June 2024 by Phong
Finding a skilled barber is harder than finding a good doctor. That’s why I would highly recommend Andy N. He’s been my barber for over 5 years. I’ve tried others and generally it’s okay. On the other hand, every time I see Andy I leave feeling more confident. I go about my days not distract about how I look and instead use my energy to be more productive and social.
The rest of the staff at Polished are also very genuine and kind. Very prompt and thorough and accommodating with any questions or needs. The location is very easy to find and there’s adequate parking - never having to walk very far to and from my car.
Stylist: Andy will always ask if I want any changes to my style. Catering to summer weather and my motorcycle helmet or winter time where my head is usually covered.
-
May 2024 by Shelly Gentry
Loved the whole experience. Everyone was extremely nice. My nail request came out way better than I expected.
Requested style: Pop Art Nail designs
-
March 2024 by Sierra Thomas
Everyone’s nice and friendly, and they always remember me and my family. I’m rough on my hands with various activities, and they never make me feel bad about the state of my nails. They all do a great job! I wish the pedicure stations had massage chairs, but even so, this is my go-to place.
-
February 2024 by Neil Wachtler
10/10. I showed up early and got seated early. Andy took one look and immediately knew how I get my haircut. Amazing attention to detail. No complaints, I'll definitely be going back.
-
February 2024 by Adrian Ramirez
My wife went in as a walk in and immediately was met with rude staff telling her that they cannot color her hair. Then proceeded to treat her badly after asking about getting her nails done. What a terrible way to treat customers who have been here before.
-
February 2024 by Micaiah R.
All of the staff were incredibly friendly and went above and beyond with service! I'll be back for sure!!
-
February 2024 by Neil W.
10/10. I showed up early and got seated early. Andy took one look and immediately knew how I get my haircut. Amazing attention to detail. No complaints, I'll definitely be going back.
-
January 2024 by Kaitlyn Holderman
Recently came in for a cut & balayage. Pam was super kind and I loved chatting with her but overall I just wasn't impressed with my experience. I showed her a picture of what I wanted in my hair. However, the "balayage" turned out subpar. Additionally, she washed my hair in cold water, used no shampoo or conditioner and sent me back to the chair. I didn't think the color process was already over but to my surprise it was. She brushed my hair, commenting on how tangly it is and did not bother to use a detangler. She continued on with my haircut which did turn out nice, I will say. After cutting, she blew dry it and lightly curled it and still did not put any hair products in throughout the entire process. I went home and immediately showered to clean my hair and then style it properly. Overall, it just wasn't the salon experience I was hoping for. I was looking forward to being pampered after a long week. Instead the experience cost me $250 and I was there for 1 hour.
-
January 2024 by C A.
I was pleased with the service we were provided. The technicians were nice and did a great job. There are a few reasons why I wouldn't give it 5 stars. Most importantly, we walked in, and we were not greeted by any of the five staff members there. We sat for at least 15 minutes without anyone acknowledging that we had arrived. We had to say something to them. They did not have a price list to show us and it would've been nice to see the different levels of service and pricing offered. Also, we would give the technicians a shout out because they were great but they did not introduce themselves. Finally, it would have been nice to have a pedicure in a massage chair that reclined like most other nail shops. Their chairs were like little pods with no recline or massage feature. We really enjoyed our pedicure and the technicians which is why we gave them 4 stars. However, the establishment needs to step up their customer service by a simple acknowledgment that we arrived especially since we are paying customers. We will go back and hope the customer service improves.
-
January 2024 by Oumaima 1
Great place! Leah did exactly what I asked to and the results were just super clean and neat
-
December 2023 by Nyasha Levy
Jocelyn is my girl!! Love this entire salon. The service is second to NONE!
-
September 2023 by Michelle Mdz
Alex and Jocelyn were amazing ??? thank you girls.9/26/23 came back and Alex killed it again
-
September 2023 by Kyler A
Always see quality work come out of here. Shout out to tati and leena. Good atmosphere, good ppl, great work.
-
July 2023 by Alexandria Chambers
My husband and I got pedicures. Very nice! The ladies that did our pedicures were very good! Gentle, our feet came out smooth and moisturized, and my polish application was perfect! They took their time with us and we appreciated that. The ladies and other staff were very courteous and professional. The studio was very clean, even the bathroom! We will definitely go again for pedicures. I will also try out getting my nails done.
