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October 2024 by Sebastian Welke-Olmos
Went into the washroom, and the toilet seat was up.
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September 2024 by Russell Bate
This is actually the worst gym I've ever been to. I paid 20 bucks and there was not a single weight bar in the entire gym. Deadlifts, squats, shoulder press, and bench press are not possible here at all. Buy a bar for crying out loud there are a million machines.
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September 2024 by Louise Bradbury
Super friendly staff.
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September 2024 by Erin Everskemper
I hit the Gym to decompress, get some me time in and trying to rehab a leg full of metal. It's my me time and I love it. The staff here at this particular location...no complaints. Day staff was awesome. Night staff was just OK. Then they hired Parker who changed the game!!!! Place is spotless and Parkers got the vibe goin on point!!! He makes the gym feel exactly how you'd want, your own lil slice of high vibin peace!!!! BEAUTIFUL!!!!
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September 2024 by Lee Day
Great place 2x ?!
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September 2024 by Geo F
The staff greet me when I come in, even came over to wish me a happy birthday once. The gym is sanitary and well maintained. Very recommended to the non-gym types.
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August 2024 by AniA G
Professional, helpful and friendly staff. Clean and working equipment. I love the location, in the middle of 16th Street Mall.
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August 2024 by B Martino
I usually go to the location in Aurora,CO... but I was downtown with a guest and I'm a black card member. I myself am a lesbian female and my guest was my girlfriend. The employee whose name escapes me(female with bright red cropped haircut) was completely rude to my gf and I. Followed us around like we were stealing in a retail store, made inappropriate comments about and/or in reference to our sexual identity. We both felt very discriminated against. When I explained that we have never been treated the way we were there at any other location.. she proceeded to bash other locations and other employees and how they don't know how to do their jobs nor run an establishment. Keeping in mind, she was not in management. However, she
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July 2024 by Pedro Martins
Bad experience!
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July 2024 by Christopher Conner
Nice gym, clean bathrooms
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July 2024 by gabby Estrada
Solid gym with all the equipment you need. Never that busy so I usually don't have to wait long for a machine. Staff is always nice and helpful
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July 2024 by Jajuan Hamilton
THIS IS THE PLACE TO COME IF YOU WANT A JUDGEMENT FREE ZONE & A PEACE OF MIND !! ALSO GREAT CUSTOMER SERVICE AND A TRUST WORTHY STAFF S/O TO PARKER! FOR RETURNING MY NIKE TECH JACKET WITH MY WALLET & KEYS !
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July 2024 by darius egnerr
So I been a skateboarder for 20 years. I’ve now been an entrepreneur for the last 10 years. As someone who knows hard work and dedication and integrity I was very disappointed on this location and it’s manager Miss Kerri. I went to take a shower one day and minutes after I was being falsely accused of stealing a watch from a locker which mind you I have no idea of. I apologized and continued to tell the male workers at the time I had nothing to do with anything. Two weeks go by and one day the same male workers I believe his name was donte miss Kerri had sent him over to tell me his exact words were “ she doesn’t want you here”. Confused at this point I try to approach kerri stating hey like that’s wrong. I didn’t do anything and she didn’t let me speak and automatically called security and I ended up leaving because I’m helpless at this point. I ask please planet Fitness at least talk to the women, she violated planet fitness own policy which is not responsible for lost items in locker rooms, she didn’t let me speak and why was I kicked out 2 weeks after being falsely accused. I was left feeling defeated and confused coming from a life of abuse all I wanted to do was workout and go about my day and they Manager and front desk workers really singled me out. I felt discriminated against. Again against your policy. So I ended up leaving the gym and going to a different location and everything has been great. I’ve been to FL CA NJ locations and some like lake wood and lakeside amazing time and never had an issue until I went to 16th mall street. Makes me question planet fitness business morals and integrity. As a business owner that is not acceptable under any circumstances I would of fired Kerri a thousand years ago. That’s all I have to say I’ve moved on and accepted the fact that 16th mall street can potentially ruin your whole life it’s not worth going there. Super unprofessional
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July 2024 by Corey Kaster
The staff was helpful and super friendly, all the equipment and facilities were very clean and in good repair.
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June 2024 by Sydney Comer
You can sign up online, but you cannot cancel online.
Planet fitness entices you by their deals, then they make it very difficult to cancel if needed. I don’t appreciate their crude policies on canceling (that being me going in person or me physically mailing in a letter LOL). Get with the times, it’s 2024 and let me cancel through the app like any other moral company. I will never be signing up for this membership again. It’s clear that they want your money more than providing a transparent/seamless user-experience.
