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February 2024 by Colin Morrison
Had an incredible experience shopping for my watch. Giovanny was extremely helpful and welcoming. Will be back.
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November 2023 by Andrew L.
My girlfriend had previously went into Hyde Park to look at engagement rings, the gentleman she had previously spoke to was kind and very helpful. This second time was my first time and we were "helped" by the most rude employee I have ever encountered, Tony Gross....Extremely rude and extremely unhelpful. Every question we had, his response was so vague. "Is this a 2 carat diamond?" "Yea, perhaps" or "yea, maybe". It's not like we didn't know what we were talking about, but even if we didn't, a sale representative should educate their customers if they don't know something! We were looking at lab grown diamonds and off to the side was actual diamonds. Tony said I wouldn't be interested in those cause "you dont look like the type of people who would dress up and look nice"....... On top of that he was so pushy about everything, we had to leave the store abruptly cause it was getting uncomfortable for the both of us. I'll be taking my business elsewhere. There's a great selection of rings and I was ready to purchase one, but the pushy attitude, lack of help, and straight up rudeness left a very sour taste in my mouth.
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November 2023 by William K.
1. The most pompous watch store in Colorado. 2. Treated me like a second class citizen. Ignored me for 10 minutes and when I do talked with a guy in pony tail, there's no warmth. It's all about selling me things I don't want. 3. They make you buy diamonds before you are "allowed", to buy a Patek or Rolex. "Everything has to be approved to be sold to you by the owner" he said. Oh right, they lost their Patek license this year. Oh and they said the same nonsense on an Omega. 4. Don't believe them when they lie to your face that you don't need to buy other things first before they'll offer you a watch you want. How do I know they are crooks? I have a friend who never listens to me and bought 6 figures worth of junk from them only to be denied a Rolex Daytona because they said they can only sell to people who has a Colorado driver's license. So what about the other purchases he made initially hmm? 5. Again, if you want to be treated like a beggar or be abused because you have money, then this is the place for you. If you have an ounce of dignity, spend your hard earned money else where.
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October 2023 by K A.
I am constantly impressed with the level of customer service when I visit Hyde Park. I have been fortunate to get to know Yelena through my visits in the store, her customer service and knowledge of the Rolex brand is second to none. During my travels, I have visited other Rolex stores, none of them have watches for sale, just exhibition models. I realize that if I want a Rolex, I will have to wait, but good things come to those who wait.
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June 2023 by Amin P.
Hyde park Jewler is the best place to shop for you next jewelry trusted brand trusted people very professional and treat you like family. Thank you Ozzy Topuz for taking care of me.
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May 2023 by Sean C.
I have been collecting watches for a few years now and I can happily say that I bought my first Rolex from Hyde ParkJewelers. After years of searching at other authorized dealers, Hyde Park helped me achieve my dream of owning one of my favorite watches in the world - a Datejust ref. 126234. instantly fell in love with it and is everything I dreamed of and more.The service was exceptional; Salesperson Yelena was very knowledgeable and helped me get the watch l've always wanted. I wholeheartedly recommendHyde Park Jewelers and look forward to doing business with them again.
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March 2023 by Ryan Burton
We had an outstanding experience. I was looking for a Planet Ocean chronograph in titanium. The model wasn’t in store; however, I was able to try on multiple models to get a feel for the piece I wanted and they ordered the exact watch I wanted direct from Omega. Giovanny was a great sales person and Paulina (manger) was amazing and very professional helping out with the purchase! I will be back for my next purchase.
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March 2023 by Aurelia R.
I came into Engage by Hyde Park to check out the selection of diamond wedding bands that they had available as I have been looking to create a custom stack for my wedding bands and engagement ring and was looking for a second band to stack with my engagement ring. From the moment we walked in, we were greeted and immediately helped. To my surprise, I was not only able to find my second wedding band but it was also on sale (double score). Thanks Hyde Park jewelers for helping me find the missing piece to my wedding stack! And special thanks to Derek for helping me out.
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February 2023 by D Merriman
Went in to purchase a Sailing Bracelet. The staff was friendly when I was in the boutique, however they did say once the manager was back in they would reach back out to me about placing my order. It’s been 2-3 weeks now since my visit and I have yet to hear from anyone at the boutique. This isn’t the first time I have come into this shop to spend money, yet wasn’t able to purchase anything. I also decided to go a step further and speak to Addy the manager since no one has reached out to me? Addy is the newest female manager since Amy, who was also awful at best. Addy had plenty of excuses and no accountability for herself or her staff. I can’t say I’ll come back. Instead I think I’ll take Addy advice and shop directly from Omega or to look on the secondary market?!?
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February 2023 by Alex Birchfield
Highly recommend this store to purchase any Omega watch. August and Paulina were great to work with. Love my new Speedmaster!
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December 2022 by Thomas Ptak
Went in here to purchase a leather strap for my seamaster. Spoke to a male associate to which he just responded nope. I mentioned I saw the straps online, to which he responded yup. So I had to ask do you not carry them in the store and his response was "yup that's why I said nope." He was not willing to give me the time of day or any respect.This is not the first time this man has treated me with no respect. Every other jeweler and omega store greets you with smiles and would be happy to help you purchase the strap if they don't carry it. This store and Hyde park jewelers will definitely not receive my business for my next watch. Bye bye
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December 2022 by Matt Roque
This shop was a joy to work with, the staff was so friendly and accommodating, couldn’t be happier with my first Speedmaster. Ask for Sharla!
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December 2022 by Andy K
Brought my speedmaster to get the bracelet resized. The associate was very nice and accommodating with the sizing. He even helped me with setting the watch.
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December 2022 by Leedor Habot
Lovely store with a great selection, and both nice and knowledgeable associates. And of course, excellent watches.
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December 2022 by Spencer A. Stiegler
Great experience at this beautiful boutique!August B. is extremely knowledgeable, customer service-focused, and ensured that we had an exceptional experience.Will absolutely return in the future.
