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December 2023 by T Y.
I ordered something online. It was to be delivered in 4 to 6 days. On day 4, I get a message that the item is not available and my order has been canceled. What good is "value" if service and selection are not provided. What really makes this a 1 star review is that the local store has the item in stock but will not match the price that the online store has. Makes zero sense to me.
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May 2023 by Campbell T.
I love this location. Everyone who works here is incredibly helpful and kind. Skyler checked me out and was awesome! Love this store :)
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February 2023 by Robert K.
This is a nice store and workers are friendly. But I'm so disappointed each time I get a grab bag at this store (the closest to me) and that they are now double the price at $10 with a major decrease in what/savings is in there! I drove down today - 40 minute drive to grab one - because I needed some Christmas crafts and was too late for the 90% off sale and it's always fun to be surprised at what you get. Well, this is the first time I feel like I got ripped off on these. It was just over $114 worth of stuff and it was all the ugliest, unusable stuff around. I've done these before and seen a LOT of unboxing videos and this store seems like it has the worst selection and "bang for your buck". 1/2 of what other stores give in a normal grab bag/box. Normally they contain a couple $$100 dollars worth of savings - and much better than the 90% off but I would have rather paid just $1.40 more buying it at 90% off and would have choose even 2 things that I wanted. I mean- I know prices are up bit wow- talk about disappointing. I know this is literally a grab bag - but even with a dud box you can find a couple things that are good - First time I couldn't find ANYTHING 1/2 way decent or usable. All the same small ugly ornament kits with no variety. Literally dozens of the same thing someone dumped a whole basket of them then closed it up. Hopefully donating to a senior center they will be used.
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January 2023 by Erin B.
Organized, clean, and friendly staff. You can find the majority of your arts and creating needs at this location. I just wish they had a better selection for jewelry making and beading.
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August 2022 by Jan M.
After spending at least 30 minutes picking out a mat and frame for a piece of artwork, I was advised that I'd have to bring the artwork back because their system was down. I had been advised the system was down when I arrived and that they wouldn't be able to tell me the exact cost I would incur, but I was not advised that I would have to make an extra trip.I'm 81 years old and it's hard for me to stand up for a long time, so this episode was extremely annoying to me. Their excuse was that because of liability issues they could not keep my artwork until their system was up. This makes no sense to me, I will not return for any reason. Hobby lobby was able to accommodate me and provide a chair. The total cost was less as well.
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December 2021 by Michael Harnden
Experienced and helpful staff
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November 2021 by Eli M.
They always have deals on something. I ordered a tree online and had it set for pickup. When I got there, I saw the tree I ordered was sitting outside. It was not what I was expecting. That was on me. But we found another tree that was exactly what I was looking for. We couldn't find it. But when we went to pickup the previous order they were able to find the fee we did like and the exchange was super easy. The manager and the cashier were both helping us and were super friendly and joked around with us. The checkout line is an absolute trap. This trip caught me with serval small toys for Christmas gifts.
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December 2020 by Victor Harvey
They have always done an excellent job on all my art work that I've had framed.