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August 2024 by Marwan Aldweik
Scammers! They charge me for the line activation $30 and when I call the customer service they told me I have to pay only $5
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July 2024 by Zac Roberts
Very great service getting my new phone Renee was excellent and fast. They will put you on the highest plan with insurance
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June 2024 by Stacey Miller
Very amazing customer service! I had doubts going to a MetroPcs store since I had the worst customer service at the Leetsdale/Monaco location. THIS STORE IS CLEAN, HAS AC and HAS A PERSON THAT SPEAKS ENGLISH!! Customer service that went above and beyond with unspeakable deals and servicing my new tablet with ease. My only MetroPcs store from now on!
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April 2024 by Briana Ortiz
I had a broken screen & wanted to get my phone upgraded. Mike & Ronnie the assistants were super great @ letting me know phone deals and how much lines costed, I ended up getting a better price on the phone I wanted. & will definitely come back here for future services.
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February 2024 by William Leake
My neighbor Metro to save the day, friendly fast and professional.
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February 2024 by Jacob Underwood
You go up there and they have not one single manager on duty nobody speaks English and they got some little girl there that works through probably isn't even an official employee for T-Mobile itself or Metro PCS and speaks ZERO english.. a bunch of clowns for employees
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October 2023 by Silas Rodriguez
They don't treat you as normal, they don't look for solutions, they don't help you with anything, I don't know why they have people who don't give you solutions. They only work for their benefits
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October 2023 by Google user
They don't treat you as normal, they don't look for solutions, they don't help you with anything, I don't know why they have people who don't give you solutions. They only work for their benefits
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August 2023 by Zakiyyah Brooks
Okay ??
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August 2023 by Rafael Zambrano
Super attention
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August 2023 by Vanessa Martinez
We switched over from a different carrier. Riz and S made it a very easy experience as well as gave the best deals on our phones. Great customer service guys!!!
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January 2023 by Kate
Updating my 5-star review and giving 1 star instead since I was lied to and robbed. Owner or manager named Riz promised us we would get a great deal on the phone service because we qualified for the Affordable Connectivity Plan and that he would take care of everything for me. I was promised a $30 phone bill once my first bill was available to view.. let’s just say it’s been 7 months and I am STILL paying $60/month after SEVERAL hours spent on the phone with Metro PCS customer service who were also completely useless and clueless and would promise me my next bill would be the correct price and each month, nothing changed! They are scam artists and liars and I wouldn’t be surprised if they are trained to lie to their customers. For future reference, if you are told you qualify for the Affordable Connectivity Program you will need to call a 1-800 # to prove that you qualify, “wait 3 billing cycles before the discount kicks in” (which turned into 6) and do everything yourself spending HOURS on the phone with their customer service line. Absolutely ridiculous and misleading! Riz (I’m assuming the owner or manager) promised us he would take care of it all and we needed to do nothing and that was far from the truth. I was completely fooled by his charming bs, removing the 5-star review I originally left for him the day we purchased the service and we’re completely lied to. Completely misleading liar! I switched to Verizon’s Visible plan, $30/month, unlimited everything + hotspot. No games, no lies, no bs and can bring your own phone and set up yourself in 10 minutes, easy and simply no lies or games played.Thanks Riz for blatantly lying to me just to get a sale and costing me tons of money that I didn’t have! Screw Metro PSC!
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September 2022 by Radovan Pavlovich
All customer restrooms are closed.Why thay open the stores when it's not operational?
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September 2022 by Cricket Cross
0 :( i came in because i got hacked and all i needed was help instead he "upgraded" my phone from 5g to 4g 60$ phone at $160.00! DOWN GRADED! I couldn't work last night or today. Refuses to refund... :( Don't buy here!
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September 2022 by Vanessa Martinez Sanchez
We switched over from a different carrier. Riz and S made it a very easy experience as well as gave the best deals on our phones. Great customer service guys!!!
