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October 2024 by claire shecterle
I am giving only two starts because of the way I was treated in this clinic, not because of the surgery my dog received. My dog had a tumor growing on her lower abdomen that needed to be removed and tested. Before the surgery my dog was not yet spayed, and it is common knowledge that cancerous tumors can more easily form in intact dogs. The plan from a different vet, months earlier, was to have her spayed and have the tumor removed all in one surgery (both in the same area). Well, right after I got this quote from the other vet I was laid off from my job and could no longer afford a $2000 surgery. About 6 month later when I would finally be able to afford this again, I brought my dog to Maxfund and explained the situation. The tech was incredibly nice and understanding. The veterinarian, not so much. She had clearly judged me for not spaying my dog sooner before even coming in the room and asking me any questions. BTW no questions were asked: the visit with the vet was maybe 6 minutes long, and they avoided acknowledging me or talking to me at all. Only asking how old the dog was without being spayed. I’m sorry - you don’t know my situation and you didn’t ask. I got custody of this dog at a later age and she wasn’t spayed. When I was ready to get the procedure done I lost my job and couldn’t afford it. We agreed on the surgery and scheduled it, but the vet gave me absolutely no information on the procedure itself, expectations, or next steps. I felt completely disrespected, judged, and left in the dark. that is not something you want to feel from your provider as a pet owner.
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October 2024 by Rebecca Spurlock
They only take 2 walk ins a day! I wasted time even trying to go there!
Sincerely upset
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October 2024 by Vivian Vigil
STAFF VERY COMPASSIONATE AND UNDERSTOOD MYSELF AND MY CAT PATCHES AND I AM VERY SATISFIED WITH THE WAY WE WAS TREATED AND I'D RECOMMEND THIS PLACE TO ANYONE WHO NEEDS A COMPASSIONATE VETERINARY DOCTOR
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September 2024 by Jason Ippo
I was there because one of my French Bulldogs Bubba jumped out the window of my RV. The Doctor was very nice but she didn’t know how to read the X-ray to determine if Bubba broke his leg. Her examination of Bubba only focused on the leg that I thought was injured and not a full assessment. She recommended that we have a radiologist review the X-ray for a hairline fracture that she could not see when she reviewed the Xray. That was over 3 -4 weeks ago and I still have not received the call back from the doctor to get the results.
After I left I looked at the bill, i noticed that I was charged $200 for the X-ray and $200 more to have it reviewed by a radiologist. I didnt understand that if the doctor knew it would take so long to have results, then why send it out? Would the treatment be any different if he had a hairline fracture? I feel it was an unnecessary expense that I wouldn’t have made.
The staff and Doctor were very friendly but I wasnt completely satisfied with the extra cost.
I phoned the clinic 2 weeks ago and was informed that the doctor was off that day but would return my call. Im still waiting.
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September 2024 by Clarissa Beloff
Just took my dog Minnie in for an exam and vaccines. The staff are very friendly, helpful and positive to work with. I highly recommend bringing your furry friends here ?
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September 2024 by Jorge Aldana
They are pros at what they do and they are very affordable. I highly recommend them!
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September 2024 by Lindsey
Amazing!
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September 2024 by Mina Ortiz
Best Vet clinic ever, the worker Dayana I think her name was, was very helpful and respectful. I had a friend recommend this vet and so I made a appointment I finally arrived the day of and the front desk helped right away to check me in, I then got to the back and the the young lady was very sweet to both me and my cat she was very well explained, definitely coming back!!
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September 2024 by Victor Jackson
Very friendly and knowledgeable staff.
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August 2024 by Jazzy Pha
They NEVER answer the phone so I can schedule a check up.. I mean NEVER
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August 2024 by A
Happy w/service.
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August 2024 by Amy Slosser
Amazing! That is all I have to say about the staff and building! The staff is educated kind and so wonderful. I have been coming here for years and would never go anywhere else. If you want affordability and great care this is your place! Now remember vet care is NOT cheap… If you’re coming here expecting free care then go away cause that’s now what this is. If you want great affordable care then this is your place! I can’t say enough great things! I will be a Maxfund advocate for life!
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August 2024 by Jennifer Stone
Walked up to the door and was met at the door by a woman said we couldn't come in gave us another address and that was it
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July 2024 by Nicole Padula
Why am I getting an email stating that my dog is due for a visit when SHE is DEAD and YOU GUYS EUTHANIZED HER 8 MONTHS AGO?!?!?
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July 2024 by TropGaming07
I got a cat from this shelter and I believed they would have sympathy or atleast work with me for my cat because he is sick the dumb bih hung up on me while I’m trying to tell her this kitten ain’t ate in 4 days I’ve been trying to go to clinics for two and if they can help me out crazy stuff
