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October 2024 by Sarah Powell
Angel was professional and friendly. A wonderful employee for Lincare.
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September 2024 by Jennifer Griffiths
Juanita helped me
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September 2024 by Phyllis Feaster
Service has been good but location is far and inconvenient if I need to go for any reason.
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August 2024 by SH Kim
DO NOT USE THIS COMPANY! I’m having big problem with your company. I talked to Don at main office and I got a appointment with a doctor on 6/5/24. Jason came out and got my C Pap downloaded. Still I’m not getting refill on my supply. It’s been more than 45 days. I’m upset and about to go to another company. I have never see anything like this situation and I’m very upset by your service.
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July 2024 by Marisa Leod
Do NOT use this company for CPAP / sleep apnea treatment! I was referred to them and was strung along for months trying to get equipment. I called them over and over to get a CPAP machine. They repeatedly lied to me and wasted countless hours of my time instead of just doing their job and providing the equipment. Eventually I had to get everything transferred to another company (more time wasted). This company is filled with disrespectful liars who are simply incapable of handling simple requests.
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June 2024 by Alex Watt
Juanita rice is amazing! The best care I’ve gotten at a medical establishment in a long time. So knowledgeable and sweet and patient. Perfect care!!
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June 2024 by Carrie Medina
I'd give less stars if I could. I'm on my 18th phone call for the last hour trying to reach someone. DO NOT DO BUSINESS WITH THIS COMPANY. You are unable to get issues resolved or even a person on the phone.
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April 2024 by Oliver Hillier
Juanita is an absolute legend! Her exceptional personal skills and unwavering support made my experience with my sleep apnea CPAP machine incredibly smooth and reassuring. As someone who was initially nervous about starting therapy, Juanita's guidance and expertise were invaluable. She patiently walked me through every aspect of using the CPAP machine, ensuring that I felt confident and empowered in managing my sleep apnea. Her dedication to providing the highest level of support is truly commendable. Thanks to Juanita, I now approach my sleep therapy with confidence and ease. I cannot recommend her enough for anyone seeking top-notch support and guidance in navigating their CPAP journey. Juanita, you're a true gem!
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April 2024 by Steve Shuler
Juanita did a great job of reviewing the paperwork and the equipment and answering all my questions with confidence. Great customer service received by all staff members.
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April 2024 by Jodie Kirkovich
Your employees are very professional but friendly. Whenever I have a problem you are quick to answer even on the weekend! Thanks for the professional service and support.
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April 2024 by Dolores Lowrance
Lincare provides my oxygen & trach supplies... I'm 100% satisfied with their service! Best customer service from both oxygen delivery & respiratory dept who services my trach care.... I wouldn't go anywhere else!! Thanks Lincare!
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March 2024 by Jim Askew
Refills are done using a national call center. They texted me a link to re-order online. This was a nice change from having to speak to a representative. However, I needed to make a change to my normal refill which wasn't possible using the online system. I called the national number who said they couldn't make the change so connected me with the Denver office. I was on hold for more than ten minutes listening to music before Denver picked up. I explained what I needed; the Denver representative said she would transfer. She transferred me right back to the national office that had transferred me to Denver. When I talked to a second representative at the national office, I told her that I had placed an order online for everything except the one changed item. She then told me that even though the online system had confirmed my order, that it was broken; that nothing ordered online would be shipped. There was no record of the online order in her system.No apologies, a half hour's worth of call waiting, wasted time using an online system. Lincare needs to get their act together.
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March 2024 by Braeden Lieberman
Similar to what the other comments are saying, getting ahold of their office is extremely difficult. It took me multiple days and a lot of time sitting on hold to finally get someone on the phone who could help me.
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March 2024 by pamela case
Very polite and helpful
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March 2024 by sjones
If you’re ever referred to this facility for a sleeping device, REMEMBER this name: “Juanita Rice”Specialty Equipment Technician.She spent 2 hours! with me starting with mask selection and sizing. She guided me (hands on) through EVERY detail on how to properly operate & consistently use & maintain my sleep device including the logistics support for accessories. All this with a professional & very cordial attitude.Reception staff were friendly & courteous.
