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May 2024 by Martyanne D.
My friend and I just finished visiting Len Larsen for appraisals of our jewelry. The business is family owned and the folks there are so helpful, honest, and kind! I really trust them and I would highly recommend them to anybody. If you visit the store, you’ll receive great service and help, I assure you.
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February 2024 by P B.
Family owned business excellent customer service we spent time with Zach, met Karen, mother and Len, father. Zach took his time with us explaining the process in detail and showing us what the findings were while answering questions along the way. We felt they were honest and upfront. With 40 years in business that should tell you something that they are doing it right.
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January 2024 by Jerry Winn
I went to get a ring appraisal. I was very impressed with their honesty and customer service.
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October 2023 by Kate Goldstone
I found Len Larson Jewelry when I was looking to sell some gold and heirloom pieces I had and no longer wore. I contacted several gold buyers and other jewelers, when I first spoke to Len on the phone, he was by far the kindest and most helpful person I spoke with. I met with Zach at the store, and he was incredibly knowledgeable. He didn’t just give me a price, but rather analyzed each piece of jewelry and explained to me exactly what the price breakdown was. They offered the best price but, more importantly, were clearly honest as well. Not only would I recommend selling here, I’ve already recommended them to family and friends who are looking to purchase jewelry. They have a great, and (in my opinion) fairly priced selection of jewelry as well.
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October 2023 by Caitlin Cox
I’ve been putting off taking my old engagement ring in to get it looked at so I can sell it because of anxiety among other things. I saw that this jeweler had good reviews so I went in today and wasn’t disappointed with the service provided. I felt very comfortable and informed. I didn’t feel pressured or patronized. Didn’t end up selling my ring today but I felt like a 5 star review was absolutely needed. Thank you for your time today, Zach!
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September 2023 by JR Rogue
Extremely disappointed with Len Larson jewelers. I expected a professional and trustworthy service, but my experience was from it. They tried to undervalue an important family heirloom, trying to take advantage of my grandmother and I's 'lack' of knowledge. It's clear their interests are profit over customer service. Sellers beware!
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September 2023 by ldpeterson
Go to Len Larson if you want an honest evaluation of your diamond. Zach was professional, helpful and straightforward in his assessment of two diamonds I brought them.
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September 2023 by Vinny Zeek
Wow so let me start by saying I am not only appauled but slightly in a state of disbelief , my Girl Friend and I had some very nice peices we were considering selling and knowing the amount of scam artists thst exist in the sales industry i do lots of research before choosing whom I do buisness with and after reading many reviews i was elated to find this company had remarkable reviews while serving a community i frequent,my vet is practically your neighbor as well as many other vendors that i have done great buisness with for quite sometime now , but anyway my girlfriend walks into this.disgraceful sorry excuse for a merchant and is greeted [well or not greeted for that matter] but is rudley asked " here to sell?" My girlfriend politley lets her know that her assumption was indeed acurate , the lady behind the counter rudley againi will add states "we are very busy" my girlfriend politley again i will add says no worries would you like me to come back tommorrow , rudley again the lady replies "The Boys" whoever they maybe are not interested good luck" i guess this place caters to the elderly because my girlfriend is a well mannered , clean and timid the only.thing i can see that would make her treat her in such a way is that she is young in her twenties , but this is disgraceful and i read your reviews dont try and say weve never been to your store this was 30 minutes ago and infact my girlfriend even has some footage of the encounter as i advised her to record when selling such precious items. So my recomondation take your jewlery somewhere else if your younger than 75, and i as well as my girlfriend are very well respected in the community we have collectivley written 100s of reviews with hundreds of upvotes dont dare try and call us liars. As you said to us upon our departure "Good Luck" hope you learn some humility and strive to treat customers all as equals in the future
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August 2023 by AL Woods
My wife and I have been Len Larson customers for almost 5 years now. I'd consider us small customers, we're not keeping their lights on by any means, but regardless of that fact we always receive outstanding customer service. Zach is friendly, respectful, professional, and above all else, open and honest. They always make us feel taken care of. If you plan on visiting during the weekend, just make sure you call ahead and set up and appointment, they are busy but for good reason! I would trust Zach and his whole family for any of my jewelry needs. Highly recommended.
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August 2023 by Brenda Pringle
I had a wonderful and fun experience at Len Larson last week. I brought some pieces in that had been given to me over the years that I wanted to sell. Len took a lot of time looking at the pieces and explaining pricing and details. Zach was also there and spent time researching some of the newer pieces. I felt totally comfortable sitting and watching them appraise and go over each item. While I was there I was also looking at their unique jewelry pieces. I ended up finding the perfect pair of earrings that I had been looking for ! I ended up selling and buying. They are honest, very likeable and knowledgeable. I highly recommend them for their integrity and credibility. I will definitely be coming back to Len Larson Jewelry! Thank you for being so genuine.
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August 2023 by Kenneth
I’ve been going to Len Larson for many years. Everyone has been extremely kind and knowledgeable and patient. Always.Their selection is beautiful and if I ever needed them to look at jewelry I have, I know I’m getting the best info possible. I wouldn’t go anyone else. Thanks.
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July 2023 by Scott Woerner
Honest, straightforward, and friendly. The most important thing to ensuring a good experience when selling to a retailer is understanding that you are essentially a wholesaler and recognizing the industry's normal markups and profit margins. I had some very unique pieces and others that were more generic. The important pieces received the appropriate amount of inspection and the others were quickly accessed (there were a lot of pieces). Nothing was dismissed offhand and all of the pricing decisions were openly explained. Even several weeks after my interactions with the staff I am still very pleased with the service I received. I highly recommend Len Larson Jewelry Co. Thank you Zach, your dad, and your mom.
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July 2023 by Matthew
This family owned and operated business provided what was most likely the best consumer experience I've ever had in my entire life and I wish I went here first before all the time I spent researching and shopping around at other places.I work in commercial debt collections and after overseeing hundreds of cases from my clients in the jewelery business, I learned that this industry is riddled with shady characters. They are very difficult to spot for the average person so you really need to do your research on private sellers/buyers before working with one.Behind the mall store front companies are publicly traded corporations who sell items of other publicly traded corporations. These companies MUST squeeze every penny of profit they can because their board has to answer to their institutional investors.In other upscale local areas there are some reputable family owned companies to look at but in my experience unless you have or want BIG ticket items they won't give you the time of day.I can confidently say that Len Larson Jewelry Co. is one of the good guys in this business so wether you're in the market to buy, or sell, I highly recommend talking with some great people here before making a transaction elsewhere.
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July 2023 by Dave B
Many thanks to Zach who took the time to educate me about jade and explain the instruments he used to assess a sample I brought in. It's rare to find a merchant these days who will go out of their way to make a real connection with a member of the community.
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March 2023 by Elizabeth Combs
They were so nice when I went to sell wedding ring and engagement ring. They cleaned the rings and gave me really good advice on how to sell the rings for the best price.There kindness made a bad situation a little more bearable and I was touched by there compassion. A little kindness in a mean world matters.
