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April 2024 by kevin h.
Parking lot is way too big. Feels chaotic and looks blighted in an otherwise nice area. Employees are nice. Large selection of groceries, but produce selection often look poor quality. Almost no cashiers and all self-checkout. Better prices than nearby stores.
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March 2024 by Jennie B.
If I could give 10 starts I would! This is my neighborhood grocery store so I'm here at least once a week. Sure, it's busy sometimes and there are items that need to be restocked or you might have to get your own cart from the lot...but that's life. This store is the hub for much of North Aurora, Central Park and the surrounding area. The staff is incredible. Always friendly and helpful - from the grocery delivery folks to the cart collectors, managers, cashiers, deli, floral and cheese specialists - even on the busiest shopping days, when they are clearly under staffed - it is refreshing to patron a place with good old customer service and kindness. Highly recommend the order ahead feature if you haven't tried it!
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February 2024 by Michael Pytel
On 2/20/24 - no bags for carrying your groceries out in the whole store. No totes for shopping. No carts inside to use. And empty shelves. This Kings has gone from Bad to Worse. Put a sign out that reads “We have no bags” before I do all my shopping.
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February 2024 by Elizabeth Schreiner
Bought $300+ of groceries for pickup and they were late with the pickup time & apparently don’t have bags anymore. I would have loved to have known they got rid of bags BEFORE I came!!!
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February 2024 by Michal Junik
Been to this locations 4 times, no carts available or locked up in the parking lot/in the cart area.
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February 2024 by Ethan Horwitz
This store is a joke. No carts. Did someone steal them all? The produce is trash and the pricing is always wrong.The cheese is the best part of the store. It’s the only place to find someone helpful.
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February 2024 by Eldon Keightley
Every time I go to this King Soopers there is nobody at the customer service desk. Every other King Soopers I go to they are there to help. On an Friday night there should be someone at the customer service desk!!!!!
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February 2024 by Jill
This store hardly ever has carts! And when they do, they are locked up with no staff available to assistant. Our shoulders and back hurt from carrying our items throughout the entire store. Crowded, always long lines, especially with self checkout. Limited selection in the Meat department with no bags available.
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February 2024 by Francisco L
Highly advise against pickup orders from this location. The employees don’t verify who they give groceries too and don’t take responsibility when they give away customers orders to the wrong person. The guy who was doing pickup was named Deangelo and said he would resolve the issue after I brought it up to him. Instead he told corporate he handed them to me even though I waited over an hour and never received my items.
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February 2024 by Rachel T.
This was my go to pharmacy and I told everyone to switch here. Now they don’t check voicemails and keep you on hold for 45 minutes at a time. The tech will say “ugh the pharmacist hasn’t checked the voicemails all day”. You have to be very persistent with them to check messages and fill prescriptions. Sometimes you will find a great tech or pharmacist who will be responsive and quick with the requests. Kim and Ellen have both been helpful in the past.
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February 2024 by C David K
Good chain of grocery stores, but the checkout lines are often long and there are few baggers.
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February 2024 by Malika Clarke-Davis
I like this location. Very nice and clean store in a decent neighborhood. Good quality everything. They have pretty good sushi too if you’re into that. They have an entire area dedicated to cheese. Any cheese you could think of. Great deli and very fresh produce. Starbucks located inside. There is a location 2 minutes away from my house but I travel further to come to this one.
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February 2024 by Christopher Heinze
I'm soooo tired of having to scour the parking lot for a cart because there's none inside, I'm tired of the self checkouts never working, and I'm tired of there never being attendants in the self checkouts
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February 2024 by Donna Cook
It's a brand new store. Usually always have what I need
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February 2024 by Richard Beck
Loved it but wish they had more basket and shopping buggies