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October 2024 by chevy37442
Women who answers the phone is dreadful.
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October 2024 by jamie Haynes
Was in there yesterday for a basic steam radiator valve inch and a quarter and they told me it was 107.00 each. I can get decent ones online for 40 each easy. The idea that they can mark things up so much is borderline criminal
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October 2024 by Kurt R.
Johnstone is singlehandedly the industry standard for product lines, product knowledge, HVAC classes, customer service, and simply how they do things. From the locker system to online ordering, they have not only set the bar high for everyone else, but they've created the bar in which every other supply house strives to reach. You know you're doing something right when competitors recommend you to Johnstone anytime they don’t carry what you're looking for.
I've done business with Johnstone for almost 4 years, and they have been great to work with from day one. From the counter guys, like Christian Alonzo, Anders, Curtis, Terry, Sal, Josh, Eric, Glen, Doron, Shane, Jeff, TJ, and Tim to the guys in Will Call like Jason, they have all been phenomenal to work with and incredibly helpful! Even the folks upstairs on the phones like Karen, Janelle, and Marcia. Just awesome! There have been times when I've simply called Johnstone to ask a question about compatibility or functionality on a product and had no intentions of buying. Yet they were there to help as always!
Johnstone is by no means going to be the cheapest option, though at times they will be, but when you work with Johnstone, there is a sense of quality, knowledge and customer service that you simply don't find at most supply houses.
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September 2024 by Bangerang Weeams
Sal is hands down the best, and Jeff is a razor shave close second. But they have SOO many Great staff members .
I think the only part that matters in this type of place is the way they handle problems. Because the price is the price. The products are the same. The only time you get to really see a business shine is when there's a problem.
Now, there's definitely not a lot of problems with this place. Anybody who uses a supplier like this knows that problems happen. Every time I come here with a problem, I always leave happier than when I walked in, and by no small measure.
The extra miles the good times the jokes and laughing behavior but not taking things too seriously, but still keeping it business.All of these things are the things that add up to making a place, a great place to visit.
I hate having to go to Home Depot during my work day because it just takes so much time.
But A trip to johnstone as always a mixed emotion, because i'm usually not in denver, so it's about to be a long drive, but I know it's gonna be a great time at the shop ?
This post was made after a trip to exchange parts after being given the wrong one..... clearly I'm not sore about it
Thanks Guys
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August 2024 by Greg Porter
Wow If not a wholesale buyer or big company that buys wholesale don't bother with these clowns they won't give you the time of day.
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July 2024 by Raheem Simon
Hi i like the book is it possible to get an updated version of the book
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March 2024 by Kevin “BizVoigt” Voigt
Johnstone is da S***From the moment I stepped into Johnstone Supply of Denver , I knew I had found a gem among supply stores. A 5 star team, meriting a well-deserved five-star review.The range of products available is impressive, catering to all brands within the HVAC spectrum. Whether I was looking for the latest in Goodman products or hunting down a hard-to-find replacement part for an older carrier system, Johnstone Supply had it all. Their inventory is vast and meticulously organized, making it easy to find exactly what I needed without wasting any time.What truly sets Johnstone Supply apart is their outstanding customer service. The staff members are not only friendly and welcoming but also possess a deep understanding of the HVAC industry. They were ready to offer expert advice, guiding me through my purchase decisions with insights that only come from years of experience in the field. Their recommendations were tailored to my specific needs, ensuring I left with the perfect products for my projects.The pricing at Johnstone Supply is very competitive, offering great value for high-quality items. I was particularly impressed with their willingness to help me find solutions within my budget without compromising on quality. Moreover, their return policy is straightforward and customer-friendly, providing peace of mind with every purchase.Another aspect worth mentioning is their commitment to customer education. Johnstone Supply offers workshops and training sessions, which I found incredibly valuable. These sessions equipped me with knowledge about the latest industry standards, techniques, and products, enhancing my skills and confidence in handling HVAC systems.In conclusion, Johnstone Supply stands out as a premier HVAC supply store, thanks to its comprehensive product range, expert staff, competitive pricing, and exceptional customer service. My experiences here have been nothing but positive, and I highly recommend Johnstone Supply to anyone in need of HVAC products or advice. It's not just a store; it's a partner in your HVAC endeavors.
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March 2024 by JC Jones
Wish you wouldn't corner the market and sell basic parts to the public so they can fix their own equipment.
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November 2023 by S Norkett
Always reliable
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September 2023 by Managed Contacts
This is the Only hvac and plumbing supplier to use In Colorado. Knowledgeable professionals at the counter, always have your parts in stock, they'll come open late when you're In a bind. As an hvac contractor they are my go to. Jeff behind the counter has got to be the sharpest counter guy I've ever dealt with in a decade in the hvac business. 11/10 they're setting the standard for hvac supply houses in the US.
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June 2023 by Michael Kazlaskia
Johnstone is the best supply house in Denver.
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May 2023 by Richard Battell
Doron was extremely helpful, attentive and thorough! He made several phone calls for me getting to the bottom of my issue and didn’t miss a beat! Give this man a raise ASAP!!
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January 2023 by Robert Gomez
Great staff very helpful great service
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December 2022 by Bruce Kwiatkowski
Been my #1 parts house for decades, this is what all supply houses should try to be like. I don’t know that you’ll find a better or more reliable supplier than Johnstone… As a HVAC contractor I am always running 100 miles per hour to take care of my customers, I really appreciate how they always seem to get my orders picked perfectly! I’m amazed at how quickly they can handle so many contractors that efficiently, tradesmen can be somewhat grumpy when they’re standing at the counter trying to explain what they need… not really a issue with the counter guys at Johnstone, they are extremely knowledgeable about their inventory. When I find myself in a different supply house it reminds of how much I appreciate the people who always seem to just get it right.. Thanks for the hustle boys!!
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November 2022 by Jon P.
Excellent service and support!
