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August 2024 by Brent Roper
Talked with Jack and Jodi today, and they are great! I believe they have their clients best interest in mind, and work hard to protect them. I will recommend them for sure.
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November 2023 by Tess Moss
10 out of 10 customer support, these folks are great!
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September 2023 by srinivas kumar
Jack & Jodi are amazing - very customer focused & quick to respond
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September 2023 by Annie Roberts
He is an amazing agent. Really cares about his clients.
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September 2023 by Nick Julander
Very helpful and fast response times! Probably my best experience with an insurance company ever, thank you!!!!
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August 2023 by Evan Kuo
Nice place to do business.
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August 2023 by Rob Squire
Jack is really knowledgable on anything insurance-related. Jennifer and Jodi are equally well-versed and extremely helpful, and go out of their way to help you with whatever you need. I've been with them for many years, and I'm totally happy with them.
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July 2023 by Christine Garver
Jodi has a super quick response time. I always feel 'taken care of' when communicating with her. Thank you!
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May 2023 by Martina Milan
I am so blessed for Jodi!! I've been with State Farm for years. The premium rates shot up. I researched other insurance companies and find State Farm with Jack Downing Agency stands exceptionally above average. After seeing the "outside" of State Farm made me aware how sturdy and amazing customer services ... I'm STAYING with Jack Downing State Farm Agency. He has awesome people on board, Jodi and Jennifer. So, Jack, be nice to these folks!!! A grateful customer!!! :) I hope the premiums will come down soon.
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February 2023 by Elizabeth Betesh
Jennifer Wardell at Jack Downing provided me with exceptional service. Every question I had was answered immediately, respectfully and thoroughly. We decided to move all of our policies over to Jack Downing because we knew that they would be handled with care and concern for our needs. I honestly cannot imagine having service at a higher level. Jennifer's knowledge and professionalism allowed for the entire process to go smoothly and efficiently. Thank you so much.
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September 2022 by randi street
We have known Jack and Jodi for years. They have always bent over backward to help their clients. And to work the hardest to save us the most money. I would always recommend you get your insurance needs met through them. They are great.
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March 2022 by Kelley Coleman
I have been insured with State Farm and with Jack Downing since I began driving as a teenager FORTY years ago! He and Jodi are very helpful and responsive. I highly recommend them.
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November 2021 by Fred Meyer
Words do not express how much we appreciate Jack and Jodi. For almost 20 yrs now they have always been rapid and efficient with any questions or concerns we have had, from our car accident to home insurance. It is great to know they always have our back so we can deal with all the other things life it tossing our way.
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September 2021 by Dan
First, a complaint: There are not enough stars available.
Jodi and Jack have guided me through life's situations with skill and professionalism for decades, never once giving less than 100% on any endeavor, large or small. Thanks for Everything!
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August 2021 by Stephanie Wolfe
What I noticed about the reviews for Jack Downing State Farm is that a lot of people have been with him for decades. I then added up how many years I have been with Jack, and I am going on more than 21. That should say it all! I can't imagine calling the office and not hearing Jack, Jodi or Jennifer's' voice answer quickly and ready to help. I too wish I could give more stars because they always send me what I need promptly and follow-up to make sure I am satisfied with the results. They truly care about their clients and I am so glad to be one of them for all these years!