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October 2024 by Marie Guerra
I have never been here, but now that I have read the reviews I’m lerry about the services!
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August 2024 by C. R.
We have been patients of Huron Animal Hospital since 1997 and have always been happy with the Veterinarians knowledge and care. Dr. Grossinger and Dr. Welling always go above and beyond, both are wonderful veterinarians. The facility is clean and accessible. Through the years the front desk staff have came and gone, but currently there are two AMAZING staff! Sally and Brittany are knowledgeable, welcoming, courteous, kind, and did I say AMAZING!!! I would definitely refer for all your pet's needs. Thank you Huron Animal Hospital family for always taking care of our fur-babie's needs.
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June 2024 by Stormy K.
I had gone to have my dog checked out as to she was a new member of our family. I went and they gave her shots she didnt need and charged for their mistake. I had also asked about anxiety meds or just information and that was brushed over. I have now been trying to get a refund for the shots that my dog should have never received and this happened in April still with no progress. I have called Melissa the Manager many times.
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April 2024 by Skyy-lynn F.
I had my dog seen by them and everyone was amazing. The staff was welcoming, my Veterinarian was super inviting and helped my dog not be so nervous when he got his vaccinations. I don't get why there is so much negativity around this hospital for pricing. I highly recommend this place to anyone especially if you are looking for a good place for a walk in appointment :)
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March 2024 by Cynthia N.
If I could give a-100 I would My senior cat had a small tumor on her breast. I took her in for surgery. They called and told me she was doing fine afterwards. Not long after they called and said she had a heart attack while in recovery. Found out later that they used the wrong anesthesia. The one that they used was not for senior cats. Of course they charged me for the procedure and the cremation. Never admitted they were at fault.
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February 2024 by AzureAura J.
LISTEN & TAKE HEED OF THE 1-STAR REVIEWS!!! I will NEVER go back to this place nor recommend them! My kitty was profoundly sick. She was an exceptional angel and was the most patient furrbaby I have ever seen and trained, too! She would sit and allow you to give her insulin injections and trim her claws... an angel all around. I let them take her to the back to draw blood. During that same visit and back in the same room as me, she had to have a shot. Two techs in front of me, one being the senior tech who literally showed pleasure in manhandling and roughing up my poor angel and I am NOT exaggerating!! Grabbed her in the most inhumane manner and actually said out loud with a disgusting tone, "yeahhhhh, you didn't like that when I had to do it earlier, did you?!"! I was so completely shocked that I didn't say anything because THEY are supposed to be the professionals!! The look on my poor baby's face was HORRIFIC and I will NEVER forget it and I will NEVER forgive myself for not grabbing her from that disgusting senior tech woman, repremanding her, and reporting the entire operation!! My baby has since passed away of the very thing I took her there to get help with and TO THIS DAY I think of that look my poor furrbaby had and what happened and it breaks my heart over and over and over again!! Don't let this happen to you and your loved one! And to Huron Animal Hospital, don't even bother with your lip-service responses that you give us on these reviews!! Instead, develop some ethics and change your ways because THAT is the ONLY WAY TO SHOW TRUE REMORSE AND AN APOLOGY!! I am standing up for my furrbaby now, in her loving memory!! There was ZERO need to do what that tech was doing... Thanks for harming both my furrbaby and me during our visit and having one of the last experiences with her in her final days be you guys HARMING her and giving me a horrible memory that won't go away!! My furrbaby did NOT deserve that, especially while sick! And I have had PTSD for over 35 years and this experience hits deep and added to it!! Good riddance to Huron Animal Hospital and their compassionless, disgusting, inhumane ways! I might still report you all... especially that tech!!!
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February 2024 by Stephen K.
This clinic has a policy of making patients go to their walk-in clinic for vaccinations. Which is fine, except that they have NO PROBLEM making you wait 2 hours for it. And if you try to make an appointment for it, they charge you an extra $80 exam fee. A written complaint about this on their system produced no results, so obviously they don't care about their patient's time, or their veterinary staff is withholding bad feedback from the owners. So, to them, you and your pet is just a number, not a name. Go elsewhere. Gosh, why is the veterinary care in my are so subpar? This is the second veterinary clinic that has disappointed me.
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October 2023 by kite Manzanares
Front desk staff is RUDE and INCOMPETENT. Lied by stating that they were the only vet clinic with walk-ins in the ENTIRE state, and gave attitude about me being there for over 4 hours.Take your pets somewhere else to be seen because this place sucks
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August 2023 by Anabel A.
Long story short: Long wait times (even with appointments), outrageous pricing, and not being able to adequately perform the services that are being paid for is why you should find another vet. Long story long: I began taking my pets here because it's so close to home but the service I received during my last visit was infuriating. I told the technician and the vet that helped me about an altercation my cat had with another, I explained to them everything that was abnormal about his behavior following the altercation, I was able to answer every other question they had about him (eating habits, bathroom habits, etc.). On top of this, I pointed out that he seemed to be favoring his right leg and was licking it so often that his fur was incredibly wet in that area so I knew it was bothering him but that my cat wouldn't let me do a thorough inspection. Both the tech and the vet barely looked/felt my cats leg before my cat pulled it back and their response was "yeah something seems to be bothering him but it's clearly not broken," and moved on. They said they didn't find anything and gave him an anti inflammatory to "see if that does anything." The entire visit was about $200 and my cat's wound (found and treated for $67 by another veterinarian) became worse that very same day. I am being refused a refund for the exam because "the service was still performed," (I understand that antibiotics were administered and due to the nature of the visit I knew I'd have to pay a walk-in fee and do not mind paying for those). However I believe that if I bring my pet to professionals to find out what the issue is and to resolve the issue, then those professionals should at the very least be able to do a thorough exam. The fact that their employees seemed to barely inspect my cat, seemingly disregarded my information after telling them where I believed he was hurt, and could not find a wound that I and another vet found within seconds when that was exactly what I was paying them to do is ridiculous. Yes the service was still performed but it was mediocre at best and careless at worst.
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June 2023 by Jason S.
Worst vet hospital I've ever seen. Showed up at 8:30 am at 1:30 I complained about the 5 hour wait and was told to leave. Very unprofessional. If you love your animals find another vet. They would die of old age before a vet ever saw them at this hospital. The manager Liz was very unprofessional and uncaring about my dog or my time waiting. This place is a joke. A bad joke. AVOID THIS PLACE IF YOUR LOVE YOUR PETS !
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June 2023 by Marta A.
Very uncaring, expensive, pushes prescription dog food as cures, I won't go back.
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April 2023 by Kristine F.
This place is always slammed, but it is worth the wait. My dogs love the Docs, Techs, and the Front Desk staff. I value their veterinary expertise and care. I see many senior dogs there along with one of mine, so they are keeping them keeping on. My pup took 5 of them to check his hips, but noone complained, they laughed at his antics. Couldn't ask for a better place for my fur kids.
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March 2023 by Hayden G.
i stepped on my dogs paw and broke a nail almost down to the quick. was panicking since my vet was busy and i needed to get to work I walked in to Huron animal hospital. After an hour wait they brought her to the back. The tech was like oh yeah that's close let me grab the vet. vet comes in checks her out is like oh yeah we can get that. Goes away and comes back with buprenorphine and a syringe and shoots my dog up with opioids before I know what's going on. Then they swooped her up and took her to the back back. I heard them clip her nails and she was back in 5 minutes. at this point she was even phased by the shot yet. they told me next time I could just go to the groomer handed me a bill and walked away. the bill was for $165. the most expensive nail clipping ever. they sent me home with antibiotics and carprofen like the fool I was I paid for it all. Every thing was unnecessary especially the opioid that took effect 30 minutes after the visit(cause they gave it to her inter muscular) I had to carry her into the house. then she proceeded to sleep in my bed til I got home 8 hours later.
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January 2023 by Melody C.
After receiving weeks of text messages for my dog to be seen for blood work, I called to schedule an appointment. I was told that I did not need an appointment and just to come in as a walk-in. When I did, I also asked if my dog could be seen for a limp she had in her leg. I was told I was third in line. After waiting over an hour and half, my dog still had not been seen. When I inquired, three separate personnel began to confront me with excuses, causing me to be on the defensive. I was told that there was only one doctor and they did not know how much longer it would be before I would be seen. I was told I was still third in line. When I inquired about just having my dog's blood work done, I was told they did not know, because it takes two technicians. Unfortunately, I had a funeral to go to and could no longer wait an unspecified amount of time. Then I asked to schedule an appointment, but with the confrontation of three individuals, I just walked out. A few minutes later I tried to call to make an appointment. When I was asked what day would I like. My response was "what difference does it make my dog just needs to be seen". The receptionist immediately got defensive and stated she would not speak to me and hung up the phone. What a rude staff in all. When I called back and kindly asked to schedule an appointment, the receptionist said no, and I am going to transfer you to my manager. I was then transferred to their accounts receivable and left a message. The problem here is there is no transparency in how long your wait is going to be. I was never told there was only one doctor before having to wait. I was never told that the wait time may be less for just the blood work and I could schedule an appointment for my dog's leg at a later date. Instead, I was encouraged to wait by the staff informing me that I was third in line. Making me think the wait was not very long. However, I witnessed many patrons, including walk-ins go before me. Previously I have not had any complaints about Huron Animal Hospital. However, in this instance, I felt that there is no transparency in your wait time, and no regard for the patients and their valuable time. Had I been told when I walked in that I would have an extremely long wait, I would immediately just scheduled an appointment to come back.
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September 2022 by Pez Montoya
This place used to be our go to but the business time change and the way they do things now we have changed locations and are no longer customers here
