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June 2024 by Cynthia Conde
Very affordable but when filing a claim the adjuster I was assigned to would call me back, didn't keep me informed about status of claim. After dealing with adjustor Fred Loya paid a $800 dollar amount for repairs onu 2018 Chevy Impala Premier which is the top of the line. When searching for a collision center, no one would a accept Gredy Loya. Finally the Chevy Dealer collision center agreed but the car has to be driveable. They aren't accepting vehicles that have to be towed in. Just found out .my policy premium increased called to get info was on hold over a hour without anyone answering the phone.
HELP ME FATHER GOD
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June 2024 by P D
Excelente,but some girls think know everything, and they talk so sure for wat the question is besides when you talk to the manager stories change so fast , please if you don't know exactly ASK to your manager from Fred loya insurance, nothing is going to happens if you ask, nobody knows everything thank you I appreciate it she helps a lot
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October 2023 by Brandon Abeyta
I asked to use the bathrooms and asked if there were clean he gave his honest opinion and they were keyshawn was a great help
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October 2023 by Kizzy Simmons
I would like to give Violeta 5 stars for working above And beyond her job duty, she was very professional and patient, thank you.
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October 2023 by Hillionaire Gaming
Always smooth and easy
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August 2023 by Ricardo Ortiz
Some employees in some offices are "AWESOME"
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July 2023 by Calvin Reynolds
They have always taken care of my needs and their office staff goes above and beyond the call of duty. Kevin Nettles
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May 2023 by Keith Petrofsky
Total d-bags.
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March 2023 by Bell Bell
Always great and fast
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August 2022 by Gamachu Said
Yamilee is this best! Very helpful customer service and was intelligent and resourceful. Definitely adding my next car to my Fred Loya policy!
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August 2022 by Celina Davidson-Prince
Gave me the dam run around and still are. I'm better off at Gieco!?♀️??????️?️??
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June 2022 by Damien Love
Milly is extremely rude I cam in to add my new car on to my existing policy and she was completely not helpful I've been insured from r 6 years and never had and issue until dealing with this rude representative and she was in deed in store. I asked for a card and she responded she didn't have one then I asked who's cards are the desk and she replied oh sorry didn't see them being sarcastic. Horrible experience.
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June 2022 by Emani Lopez
Molly was extremely rude when I came in to see about adding another car under my policy. I’ve been a loyal customer for 6 years and this was by far my worst experience.
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June 2022 by Damo G
Milly was extremely rude
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May 2022 by Yamilee V.
Very very good customer service ! I totally recommend this location if you need insurance the 3535 Quebec st office
