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April 2024 by Carter Chumley
Made an appointment for a custom wedding band this past week and when we arrived we were told the owner had left the shop and that he might come back. In the meantime we were shown some rings, although that even felt flippant at best. Eventually we were told the owner would not be coming back. We were acknowledged but felt there was no direction or real help in what should be a carefully thought out process. We had rings cleaned which was nice but the bitter taste in our mouths is hard to wash out. It did not make us feel much better when our details were written on a post-it note for a follow up.
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April 2024 by Carley
Best jewelers in Denver. Super informative, kind and go above and beyond in terms of customer service and craft. Couldn’t be happier!
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March 2024 by Rachel Vardeman
Highly recommend Foster & Sons! I've had two of my grandmother's jewelry pieces updated here and they've done excellent work. One broach made into a necklace pendant and some clip earrings made into studs. I wear them both all of the time!
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March 2024 by Beth Morrison
Took my vintage engagement ring here to get a diamond replaced. They were so lovely, quick, and affordable. Would recommend to anyone!
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March 2024 by Deanna Zhang
Amazingly nice people. Panicked when I forgot to get my ring polished before a big event and my original jeweler couldn’t fit me in. They took me in right away and refused my money because I was getting married soon. So so nice. I’m forever grateful and coming here from now on!
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January 2024 by Cirrillo M.
Came in with 4 watches, only got 3 serviced and charged for 4. Couldn't even tell me what's wrong with it or played dumb when I asked. I also asked if they can check if this diamond and gold necklace was real, I guess she was feeling gracious enough to not charge to test my other jewelry but it was 100$ per appraisal. Couldn't tell me what any of the letters or anything meant on the necklace besides 14k. Damages the back of one watch and didn't even replace the other backing right because it fell right out. I appreciate the place staying open an extra 20 minutes to help out but wayyyy out of price range and very stuck up. Just close if your service isn't going to be up to par.
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January 2024 by John
Safety is important to me and I do like that you have to be buzzed in. I met with a lady who I believe is part of the family, very pleasant. I came in to add a band to an 18k gold ring I had made.
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January 2024 by Lora O
We got our engagement ring custom made at Foster & Son and we couldn't be happier! The whole family is very friendly, helpful, and they're quick to reply. We had a wonderful experience designing our ring and plan to go back for all of our future jewelry needs!
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November 2023 by friedmanndad
100% would recommend Foster & Son jewelry! Back in March I took in some jewelry that had been passed down to me by my great great grandmother and designed my finance’s future engagement ring. They took their time with me forming the perfect ring. We worked on several ideas and the final product was everything I dreamed of giving her. They gave a clear timeline on when to expect the final product as well. The customer service was excellent through each step of the process and each person that helped me was wonderful.
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August 2023 by Ian B.
My wife and I have been working with this shop for years. They provide excellent service - going above and beyond on everything from jewelry repair, to watch battery replacements, to jewelry cleaning. Really appreciate the help and honesty from these folks. We recommend them to our friends in Denver and look forward to keeping doing business with them!
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July 2023 by Denise Williams
They quickly and effectively fixed my engagement ring!
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July 2023 by Jessica Renee Wichmann
My fiancé and I came here to get my engagement ring resized. Every employee we interacted with was incredibly kind, knowledgeable, and skilled! I am so happy with the resizing of my ring. They did a wonderful job! And, it was super affordable! Thank you so much!
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June 2023 by Steve Dugan
Horrible customer service both times I was in this shop and a 3rd time on the phone. My insurance company required an "authorized jeweler" for some repairs. I have had great service over many years at Williams Jewelers across the street. Ashley was rude when I dropped off a couple of rings for repair. I figured she was having a bad day and gave her the benefit of the doubt. I then got a call from the owner and he said the rings would be ready the following week. When I called to check before diving there, Ashley answered the phone and said they are on a 3 week turn around and I simply stated the owner had said something different the prior week. She was rude again and I didn't think much of it at the time. I finally went in to pick up my rings and the 3rd strike for Ashley. She was extremely rude and told me that the two certified Gemologist I had look at the rings prior, did not know what they were doing and that she didn't care what others told me and she had no way to help me any further. Very abrasive and rude customer service.
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April 2023 by Leslie M.
Foster & Son is such a great place to have jewelry repaired or to sell/buy stones and have them repurposed into an existing setting. In addition to friendly and timely communication, I have found that they go beyond the transaction and make suggestions that can solve problems and create heirlooms for future generations. Don't let inherited jewelry just sit in your safety deposit box!!
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March 2023 by Jenny Valdez
Went in to get my diamond tighten on my engagement ring and they did it so quickly and did such a great job! Ashley and Anna were very sweet and helpful!! They also had such unique and amazing selections I will plan to go back to treat myself to one of their pieces.
