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July 2024 by DA Stevens
I hired Five Star Bath Solutions to remove my old tub and backsplash tile and install a new standing shower with a bench, backsplash, doors, and new Delta shower faucets. My reviews are my own; if they performed like crap, I would say that; however, they didn’t, they performed exceptionally. I worked with Phil and Cesar; they were easy to work with, with no pressure, upcharges, or gimmicks.
My old bath had consistent mold; the tub floor creaked constantly, and the tile, which had been poorly done by the previous owner, crumbled in parts.
Timeline:
- I first met with a salesman from their company who showed me a 3D rendering of the new setup. It was fully customizable, including the backsplash, material, metal finish, doors, shower faucets, shelving, soap dish, etc.
- I put down a 40% deposit through a secure payment portal and scheduled about eight weeks out.
- A week later, the Project Manager visited my home, meticulously inspecting the area and taking precise measurements.
- A week from the project date, I received confirmation details and updates.
- They arrived on time, were professional, and had all the necessary equipment.
- They kept me apprised of any issues, the schedule, and any decisions to make.
- They finished in two days (one day early).
- Their attention to detail was astounding. The quality is immediately noticeable.
Love my new shower. 10/10 all around.
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July 2024 by Sonya Hamilton
My experience with 5 Star Bath Solutions was great. Ryan, Cesar and Phil were extremely professional, methodical, and precise with their work. No part of the installation was rushed. They truly put in a full day's work.
Would I use 5 Star Bath Solutions again? Absolutely!
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July 2024 by Katalin Russay
I just signed with 5 Star Bath and it was because their salesman, Andrew, was just terrific. He started by asking me how I envisioned my project, not a half hour spiel about the company. He was straightforward, professional and personable. I have dealt with innumerable salesmen in my life, he was by far the best!
Stay tuned for post-project review!
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July 2024 by jim johnson
Looked like a promising company from their website and other Google reviews, but they have rude intake / customer service representatives. Lost my business.
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June 2024 by Storey Stadler
Amazing all around experience with Five Star Bath. Highly Recommend!!!!
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June 2024 by Seth Cobb
Great people who do great work. Remodeled my shower and couldn’t be happier with the results.
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June 2024 by Lauren Tauchman
Ryan and his team did a great job converting our shower to a bath. They made sure that everything was done thoroughly and properly with all the plumbing and installation. The team worked hard to get it done quickly and to a high standard. I’m super happy with how it turned out!
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May 2024 by Sandra Rakowski
I love it, took years to get what I want, lots of saving, dream came true
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May 2024 by William Reish
Did a great job. Really appreciate their hard work.
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April 2024 by Travis Sharpe
Fair pricing, quality work, we love our new shower! Five star was great at communicating and punctual. Would absolutely recommend them!
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April 2024 by John Arellano
We opted to remove our shower/tub for just a shower. The remodel turned out great! Affordable price & a great crew!
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February 2024 by Duane Meyer
The shower and bathtub look great! The work was completed while I was out of town, and they kept the bathroom and the whole house as clean as I left it! Thanks for doing such a great job.
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February 2024 by Morgan Zornes
I had an outstanding experience with Five Star Bath Solutions converting my tub into a shower. The team was professional and attentive. They offered a wide selection of materials, ensuring my new shower fit perfectly with my bathroom's aesthetic.The installation was efficient, they completed the project on time and even replaced my baseboard without changing the price. The quality of work was amazing. They also offer a lifetime warranty which is great.I highly recommend Five Star Bath Solutions for their great products, exceptional customer service, and the quality of their work. They definitely exceeded my expectations.
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February 2024 by Carrie McNealy
Beautiful new shower thanks to the crew at Five Star Bath Solutions. Straight forward pricing and good communication before and during the project. No more dirty grout lines!!
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February 2024 by Rocky Lioce
Tucker and Ryan were top notch! Overall it was a very good experience and end product. I would have given 5 stars, but it took almost 3 months to get scheduled, and we had to go to a different company to get the glass installed, which took another 3 weeks.
