-
September 2024 by Kory Le
Will not go back
-
September 2024 by Linda Keefe
I discovered Firos Auto Haus by accident when the engine light on my car started flashing, the engine itself was misbehaving and I was on I25 heading home to Colorado Springs. They were great! Knowledgeable, helpful, and generous. They went the extra mile to phone the dealership to see what was covered so that I didn't have to spend unnecessary money. They even added oil to my car as a gift and made it possible for me to return home safely. I would trust them and use them consistently if I were in Denver.
-
July 2024 by Michelle MacMahon
I've been coming to Firos Autohaus for years to get my oil changed. While it was way more expensive, I thought they were "trust worthy".... Boy was I wrong. I recently brought my car in because my AC would occasionally stop working. I did not ask for any work to be done, but rather wanted to see what the issue was. When I picked up my car, they charged me $400 to refill the freon and replace the cabin filter. The very next day, my AC stoped working again. When I took it back in, they said it was the AC/Heater Module and it was going to cost another $814 and they would have to order the part. During that time I decided to take upon myself to do some research. What I found was that the part itself (AC/Heater module) was only $130 (and would take under an hour to install). Another mechanic quoted me $160 to install it. As if that wasn't bad enough, after watching some YouTube videos, I learned it might actually just be the fuse. So I checked the fuse and sure enough it was fried. I replaced it for a whopping $6 and fixed the problem myself. I will not go back to Firos or recommend this shop to any one else in the future. This is literally highway robbery! Shame on you Miguel.
-
July 2024 by Matthew Teter
Took My wrecked Toyota in for repairs,WOW! These guys went way above and beyond my expectations!It looks better than new, Thanks Miguel and crew
-
July 2024 by Bryan Ralphs
Will not be taking any of my vehicles back here. Incorrect diagnostic and high prices
-
June 2024 by Eli Perrett
Incredible service and great communication!
-
June 2024 by My Truck Guy T.V.
Don't be fooled by the polite smile of the receptionest... Took my sons recently purchased 2001 Audi TT in to get a gasket put on between the turbo and exhust manafold and an oil change. Original cost was around $1550.00. I asked why it was so much and I was told by the owner Miguel that he goes by the book on the hours. I agreed to have the work done and about an hour later they call and say they have it opened buy need to do additional work to get it done. I skepticle and asked for pictures of the repairs done. The additional repairs pushed the the invoice to $2250.00 to put a gasket on. Unfortunatly that wasn't the real issue. When I picked my car up, aside from noticing the repair had be done well because I didn't have the issues I had when I took it there, However, it had a worse issue that proved to be dangerous on the road, First I want to start this by mentioning that I wouldn't have purchased this car for my 15 year old son if it had a safty concern and after picking my car it definitly was a safty concern. Driving back to work after picking the car up I noticed when I gave the car gas it would pull to the left significantly to the left. I figured it was due to the increased power gained in the repair. Only to find out while driving on the highway to my sons basketball game after work that the issue was a big problem when trting to switch lanes going to the left and accelerating at the same time the car almost went into the guard rail. The real issue here is that Miguel the owner said he was the one who test drove my sons car after the repair was made and he took no accountability or responsibility for the damage he caused. Some how he knew the power the car had and the only waqy he would know that is if he pushed it a little. there shop resides on Colfax Ave. the street in Denver with the largest potholes in town. Miguel next time maybe taking care of a customers car during a test drive will be on the forefront of your mind. And also taking responsibility and not allowing a car to leave your shop with damage YOU CAUSED shold be common practice if you do not want reviews like this one. Best believe FIROS AUTOHAUS will be getting a bill for the damaged you caused on my sons vehicle. If zero stars was an option thats what you'd get from me...
-
April 2024 by Leigh Ann Lewis
Always reasonably priced, and we use them all the time.
-
April 2024 by Ange Young
I thought they would take care of my vehicle and they COMPLETELY ESSED MY CAR UP! I thought I should write this review to let everyone know to stay away from this shop! It looks like somebody took White out to my vehicle for the paint repair.. They had my car for weeks costing me extra money for my rental and when I picked it up nothing was fixed. I had to question everything, ie: that the bumper was replaced because I could see glue. Then they ordered the bumper. Why have my car for weeks and give me back the vehicle not repaired when you’ve been paid by the insurance company. I have tried since last Year to get them to help with the cost associated from having to have another shop fix the repairs. Make sure you ask them for itemized receipts related to your car when you take your car here. Do not do not get your vehicle fixed here go somewhere else.!
-
February 2024 by Jose cruz
Excellent service
-
November 2023 by Giovanni Campos
Great service, price and customer experience.
-
October 2023 by Leigh Ann L.
I have been taking my car to Firo's for a few years. Their staff is excellent. If they overlook something they make it right. They are also reasonably priced and do a good job. I highly recommend working with them!!!!
-
October 2023 by Timothy Sugrue
Super great small business. Incredibly helpful and friendly staff looking out for what’s best for the customer. Highly recommend!Service: General repairs & maintenance
-
September 2023 by Quinn Morrisey
They fixed my car all up, gave me a discount cause it took a bit longer than expected. They even managed to get a five year old stain up of my upholstery. They truly went above and beyond.
-
September 2023 by Nolan Meister
This place has been straight up the two times I came. They are able to work on my Alfa which many places can’t. The dealership wanted $1200 for a host of services based on mileage, but Firos checked it out and I only need a oil change. Will be back.