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July 2024 by Dylan Cooper
Adriane (sorry might have misremembered his name) was above-average friendly and helpful - would come back.
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July 2024 by Jenna Mersy
TLDR: Ashton was extremely rude. Full context: I placed a next-day pickup order order online, for 50 prints. I then immediately called the store to talk through the details of my order, since the online order platform didn't offer options for some of the customizations I needed. The person I spoke to on the phone was very helpful and updated my order according to our conversation. I was told there'd be some price adjustments, both subtractive and additive, based on our conversation, and that I would pay only the *difference when I came to pick up. However, at pick up, I was met with a different person, Ashton. Ashton immediately began talking over me, repeating that "online is a third party" and that I would need to pay the full additive amount and then call online customer service for a refund for the subtracted items. When I reiterated that I spoke to someone in store already and I hoped that conversation would be honored, Ashton became sarcastic and insulting, escalating their tone and suggesting that I sit down for a "therapy session" with them since they apparently hold a "therapist degree." Um??They mocked my calm tone of voice and were visibly upset, their hands shaking. They offered to call customer service for me, which I accepted, but they clearly didn't want to deal with that hassle either bc they instead asked me to leave without paying the difference at all, to which I happily obliged. Ashton needs to be less customer facing or to receive more training. Additionally, the online process and in-store process could be more integrated. My prints turned out fine, with some minor alignment issues on a few of the hole punched pages. Overall 3/5.
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June 2024 by Facebagel
I was waiting for a quote to come in for color printed paper. I came in and waited almost 10 minutes before anyone acknowledged me.
I also received my proof prints not in the specified measurements I asked for.
I gave 2 stars and not 1 because when they did say hello, they were kind people. I try not to leave bad reviews but you gotta get say hello to customers!
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February 2024 by Anne Marie
Phenomenal service - I needed to print in Denver while on the road for my team mate to pick up. I sent an email for what I needed and they responded within 30 minutes! An hour later - we are all set and will have what we need early tomorrow.
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January 2024 by Robert Williams (BuildingMyRanch)
Had a snafu at work and submitted some printing late. Luckily Peter is in top of it and had them printed before I even went in to tell him I had a tight timeline. Thank you Peter for beyond Above and Beyond!!!!
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October 2023 by Good Move USA
Worst place to do anything
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October 2023 by Alex Gilleland
I was shipping a very fragile and expensive item back to my home and asked if I needed to insure it. The FedEx employee told me that he would "pack it like Fort Knox" and that I wouldn't need insurance. I got my package today and the item was broken and it looks like the worst "fragile" packing I've ever seen.There was hardly anything surrounding my package, leading to it breaking in half. It was a complete waste of time and money at this location, and I'd recommend using another company that knows how to handle fragile items. Do not trust them with your valuable property.
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August 2023 by victor moreno
I love this store, very friendly people with good presence and treatment, thank you very much Belén
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August 2023 by Santos Perez
Thank you Belen!! Very friendly and the service is fantastic!!
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August 2023 by brian rafferty
Worst customer service on the planet. Hands down.
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August 2023 by Jeff Altman
Good printing services. Self service paper cutter in need of maintenance
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August 2023 by skripp Zilla
Everyday everyday they are blocking my commute to and from work and I even leave extra early and I still end up barely getting there because of these trucks that are in my way I am not very happy about it
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August 2023 by Bruce Nolte
Blocking the main road.
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July 2023 by Impression Campaigns
This FedEx location denied shipping my package since there was a stain on the box and refused to accept it. So, I went to another FedEx location and they accepted the package, no issue. Don't go here if you want to send a package.
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June 2023 by Google user
This FedEx location denied shipping my package since there was a stain on the box and refused to accept it. So, I went to another FedEx location and they accepted the package, no issue. Don't go here if you want to send a package.
