FBC Remodel

Most Recent Comments

• April 2022 by Sarah B.
  We decided to remodel our basement in 2019, and, of all the companies we interviewed, FBC Remodel offered the most organized, best designed, most exciting plan. They took care of everything, from conducting an inspiring design meeting to contracting to mitigate asbestos and wall bracing to carefully working to add finishing touches to make it all beautiful. They stayed exactly on schedule and communicated clearly with us at every step. We are in love with the result. In fact, FBC's renovation of our basement has made us feel like we purchased a new home. They turned an outdated, largely unusable space into a multi-use space we love. We would recommend this company to anyone.
• September 2020 by Kathy Myers
  They were easy to work with. Did a great job. We are thrilled with the results.
• March 2020 by Brett H.
  tldr; Month past due and still not urgent. The sales process and initial design is great, but after you give them the first check, all the promises about the process, and being stress free is lip service. Don't pay the extra for project management, it's free from any general contractor and probably better service. Just got off the phone and CFO is unwilling to agree they should keep their guarantee of $50/day because I gave them the check. They were running a day late and I stupidly gave them the check when the job wasn't finished. We've had issues getting the bathroom done correctly which they are calling warranty work to avoid paying the $50/day penalty if they go over the deadline. The shower hasn't been usable to this point so I'm not sure how you can call it done. Not to mention, now there is no urgency to get this finished. Feb 12th was the project end date. Communication - The communication is awful. At the beginning we wrote it off, but mid-project it's clear that it's just the way it is. Very important details not discussed between their crew so asks don't get done unless you are constantly wearing a project management hat. The change order process and flexibility they speak of so highly doesn't translate to all the necessary work because of lack of communication and lack of attention to details. Be prepared to constantly follow up with any requests, very frustrating. Quality of work - We love the design and looks great but if you are not paying attention, you will have some things missed that you may not know about. Clean-outs covered up in the walls, HVAC vents covered up in drywall, low volt wires and conduit drywalled in for example. Backing for barn doors not installed correctly, generally thoughtless work that should be caught by the project manager but won't be. The bathroom has been a nightmare, shoddy work, still gaps in the grout, two colored grout from the patch job they had to do because they tiled before the new window was put it. If I wasn't involved directly with the tile folks, the tile wouldn't have had proper concrete backer or water sealing and look like garbage. You would think the project manager would want the same quality but doesn't seem to be the case. I've had to be the one pointing out these issues and interfacing with the tile folks. Not what I paid for. Stress free - no. We started early because they had a cancellation and in the beginning, that seemed to be the scape goat for the frustration but it just never stopped. We've had several other issues as well, blinds thrown away, expensive wood scraps repurposed by carpenters for personal projects etc, the stress has been constant. We did a lot to help them get this job done, working on weekends, storage in the garage, taking deliveries and that attitude just isn't reciprocated. When I escalated this to the business manager, they said they'd have to approve the $50/day but she agreed the job wasn't finished. I pressed to get verification that it was approved and it wasn't until 2 weeks later, today, that she said this is warranty work, a direct contradiction of what was said earlier. Again, give I can't even use the shower, I'm not sure how they can say it's finished. And best of all, since I gave them the check, of course, that was me saying the job was done. So, stay away, it's just move expense for the same issues and a whole lot of B.S. lip service to get you to sign.
• March 2020 by Emily B
  FBC Remodel designed our kitchen and updated our entire first floor of our house. We interviewed many contractors and firms and we felt the most comfortable with FBC by far. First the entire team at FBC is incredibly friendly and approachable. The designers really put forth a lot of effort to make sure that you are happy and comfortable with the design before you even agree to move forward. A lot of other firms that we interviewed wanted a 10% deposit first, before a design was ever even created. Our design was beautiful and very unique, it fit the style of the house perfectly. Once we did decide to move forward with FBC, they easily got us in their schedule, we didn't have to wait months like other firms. The entire project zoomed by with no issues. Permitting was a breeze and any time any issues came up they were immediately addressed. We are so happy with our space and look forward to future projects with FBC.
• March 2020 by Scott Lemke
  We love our basement that FBC finished for us. They completed our project on time and communication was great the entire way.Design - We received bids from a few different companies. FBC's designer was the only one to spend time with us and talk with us about what we wanted in the space before coming up with some plans. We worked through a few iterations of the design and ended up with something we loved.Project Management - They laid out a plan for us from the start and stuck to the timeline. It went about as smooth as you can expect from a larger project. Of course there were unexpected items that cropped up from time to time, but the FBC team worked through it with us and we always came up with a resolution that worked for all parties.Construction - Every part of the construction was completed very well and the team took feedback from us along the way on anything we didn't understand or items we wanted changed.I definitely recommend them to anyone looking to finish their basement. We can't wait to use our new space for years to come.
• January 2020 by Scott Franklin
  Our family recently worked with FBC Remodel to finish our basement. We could not be happier with the addition to our home. There were many things about our experience that differentiated FBC from the other options we considered. First, the design services that Cheri and Shannon offered were outstanding. They delivered multiple designs for us to choose from. The one we ultimately chose was so creative and smart and something we never considered. We also really appreciated the app they use to manage the project. Everything you need about the schedule, progress or answers to questions is at your fingertips. Their communication and responsiveness were first class throughout the duration of the project. The quality of workmanship and materials is evident throughout our finished space. We are so pleased with our new basement and the experience we had working with Cheri, Shannon, Jordan and the rest of the FBC Remodel team. We would recommend FBC Remodel to anyone interested in finishing their basement.
• December 2019 by Mike Morrell
  We worked with FBC to remodel our basement. We used their services to get the basement finished through drywall, we were going to do the finish work ourselves.FBC worked with us to understand our needs and provide a design that fit the space perfectly. They kept us informed at every step and we always knew what was happening. The trade people they work with where top notch and gladly proposed changes to fit our needs exactly. The place was always left clean and tidy.FBC was always clear about costs for changes and the build was to budget and finished earlier than projected.It was a very easy and enjoyable process from start to finish.A big thank you to the whole team: Camey, Olivier, Shannon, Kevyn, Jake, Simon, Brandon, Dacre and all those involved
• November 2019 by Darrell Hogan
  The design/construction approach by FBC produced an excellent finished product for us. We added a large recreation room for pool, TV and games along with a bedroom and bathroom. Ceiling soffits, arched entries and angled walls created a unique and inviting space. The project team and trade partners did fine work and we are very happy with our new basement. All work was completed on schedule and within budget. The best part was having all construction access through the basement window. Our only advice is to carefully review all design details to assure that everything you want is clearly specified in the drawings. Then be part of the team by doing quality control as the project moves along.
• November 2019 by Mike Hotka
  We had our entire first floor (1100 sq ft) remodeled. We removed 2 walls, redesigned the layout to include a walk in pantry, tile floors, rounded drywall corners, lots of kitchen cabinets with a granite countertop, upgraded our fireplace, replaced the sliding patio door with french doors and upgraded appliances. Finish Basement Company did all of this in just 3 months. Their design team listened to us and designed us a kitchen of our dreams. They pay attention to the details to make a quality job of the process. Then their tradesmen came in to make the design a reality. We just love the finished product and would highly recommend FBC to anyone looking to remodel.
• November 2019 by Tim Haskin
  We are VERY pleased with the kitchen that Shannon designed for us. The first two pictures show "the before," with others being "the after." After twenty years of a cramped space, we now have a much more spacious, functional kitchen! Nothing but compliments from family and friends. If you're in the market for a remodel, give Shannon a shout so she can show you what's possible.
• October 2019 by Brian F.
  We are a very busy professional couple with kids so we needed a company that would do it all. FBC really took all the hassle out of remodelling our basement! Now we have a great basement with no disruption ot our life.
• May 2019 by Tony G.
  I wanted to share about our recent basement finish project. We worked with FBC Remodel out of Denver. It has been a dream from start to finish. They provide design services including 3D visualizations. They clean up daily way beyond what we anticipated. There is an app that has a project calendar that was basically perfect timed. They always showed up when they planned to and we never got any excuses for delays. The project manager showed up daily to log the progress, take pictures, ensure everything was clean and check in with us. I just couldn't imagine a better experience. They work on everything from unfinished basements to bathroom remodels, home bar/theatre build-outs, and beyond. Tell them that the Gambee's sent you.