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October 2024 by Dj Black
Worse than most.
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April 2024 by Mandie G
This place sucks for customer service and they take so long to get thru everything it seems like will never be doing business here again!
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April 2024 by R. Dan Ward
I walk in carrying a big heavy tool at 5:45. I walk up to the counter with it. The two clerks are helping someone. I stood there for 15 minutes then the guy looks at me and say "what can i help you with?" I say I wanted a loan again on this tool. He responded I stoped doing loans 10 minutes ago. I said i have been there for 15. Then he responded that he stopwd when the people in front of me came in. Well if that was the case why didnt you say something when i came in? You saw the tool when you buzzed me in, you saw me standing there with it on the counter for 15. Geez
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February 2024 by Vince Roberts
I went in with a collectible coin that was in its case they were only interested in the weight of the silver coin not the collectibility value that comes straight from the mint sealed they obviously know nothing about collector coins and we're trying to open it and ruin the value just to weigh the coin for the silver amount very unprofessional place and they know nothing about items and will give you little to nothing for your items
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December 2022 by Gary Fjeldsted
Agree Manager is Very Rude and better to skip this place
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November 2022 by Lawrence Garcia
Great service.
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May 2022 by David Torres
The staff,especially the manager are rude. Talked to me like I was a P.O.S. The manager must be new at her job; doesn't know Snap-On from harbor freight tools. Just all around unprofessional. Never going to set foot in that business again!!!
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April 2022 by Mike Schaner
Usually a great experience and great service. Never been denied a loan after 530, and a couple times within 10 minutes of closing. Very regular customer and usually in and out within 5 mins. Never had a problem here until today. Knowing they close at 6, working in centennial, and living in thornton; i left work 45 mins early to make it by 545. Walked in with 1 item at 540 looking for a simple loan, and was told "we're not doing pawns right now, only payments and redemptions." Sorry to say but i will be getting my things out that are currently in there, and will be going to jumping jack from here out. Rates are higher but they do their full job duties up until closing. If you don't want to do loan transactions after 530, it should be mentioned somewhere, or should be informed when i call, or close at 530.
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November 2021 by Dom R
3$ for a 200$ helmet this place is a scam
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March 2021 by SHMOKE ALOT
3$ for a 200$ helmet this place is a scam
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October 2020 by Travis Ross
I never even made it in to the pawn shop I called in to try to get an estimate on something and some girl put me on hold for 5 min than hung up
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August 2020 by Edgar
Great customer service. Bought a pallet jack that I saw on offer up. They were professional and courteous the whole time.
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August 2020 by K L
The ladies here are great! They have great customer service and always helpful! The prices here are usually good and they always give the most on the items they can. Don't listen to these other bad reviews from people who don't realize their items are used and that a Pawn Shop has to make their money too!
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August 2020 by robert sartin
I gave them a call and talked to a guy that was really nice and seemed really interested in the items I had and then when I went in this rude lady assisted me and she didn’t even examine my items which are in perfect condition and work and she only wanted to give me 10 bucks when the guy had said over the phone he would give me more never go hear the lady is so rude and doesn’t even examine the items
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August 2020 by Aaron Delreal
Always friendly and fair pawn prices
