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November 2023 by Mike Taylor
I pawned a Nintendo game deck. When I went back to get it, the clerk ( name withheld ) said it was not there and that she could not find it. MY loan was not late.I went in this same store to see if it was found and the clerk identified as the manager. She looked up my loan and said it was GONE. She also said that t ge name of the person that made me a loan on a chromebook never worked there.I took a very small loan, and I believe that one of the shady employee took/stole it from me. I know the names. I trusted this pawn chain in the past with more expensive stuff and had no problem. NOW THIS CHAIN HAS CHANGED. BEWARE! GOD DAMN SHAME MY EXPERiENCE, MY OPINION..HOW IS THE NAME OF THE CLERK ON THE LOAN, never been an employee. How it that possible.The other locations I never had any problems. Beware.
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November 2023 by brian
Sold a broken chainsaw, did not provide a warranty. Tried to return same day and denied it. Lied about everything and very disrespectful. Do not trust PERIOD!
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September 2023 by Brandon Vazquez
Really bad service the lady at the front with barely any hair on her head didnt even take a look at my items before she tried to lowball me saying her game systems were 40$ and they were priced at 200$ and conveniently "they just havent had time to change the price tag"
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July 2023 by Jesse Coates
These people don't even deserve to be called workers. They watched me struggle to open the front door while lugging 150lb of equipment to sell. When I finally made it to the register, both of the people just stared at me for 15 minutes while looking annoyed. When they looked at what I paid over $1000 for in tools, they were used but not even dirty. The woman said she could offer me $5, maybe $10 for all the equipment together. No items were looked up. No customer service. Absolute waste of time with a hint of attitude. If you like being treated like trash, then this is the place for you. The store was dirty and dark. It felt like a don't do drugs commercial from the early 2000s. If I could give this a negative 5 star, I would.
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June 2023 by Richard Burriss
sold a damaged PS5 to me for $525. I paid too much for a used item, and the seller didn't provide a warranty, so I was unable to return it on the same day. As a result, they stole my money.
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February 2023 by Antonio Ibarra
I can say that this is the worst place to ever try to sell anything to. The two female employees are very rude and I try to sell multiple sets of earrings not realizing until I left that I was missing one only for them to say they didn’t have it so I would recommend taking your business elsewhere if you don’t want to get ripped off.
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February 2023 by Zach Hansen
1200$ Msrp new` e bike..... they said the most they can do is 100$ . Lmaoooo DONT WASTE YOUR TIME .
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December 2022 by Lisa Lewis
The pawn shop is awesome, but the employee Layla is very rude and disrespectful. She doesn't know how to talk to customers. So stay clear of Layla. Your going to lose a lot of good customers with her.
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December 2022 by Pretty Brown
Whoever the pregnant lady is needs to learn customer service she was and continues to be extremely RUDE everytime I've tried to do business there..Your better off if she's not at the front desk...It's absolutely ridiculous....
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November 2022 by Musset Georges
The manager and the other two employees don’t know how to treat customers. They treat customer like enemy. They always making mistake and try to blame the customer. I’ve been customer for longtime, it’s for the first time l see that unprofessional team. All 3 employees are the same, the manager is the worst.
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October 2022 by Manny Hernan
Wack pawn shop! Literally post one person at a time??? On a Saturday?? Lol what a joke!
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July 2022 by Bonnie Snaxx
Not only is the store disgusting, but so is the customer service. I know you can’t expect a lot from someone who works at a pawnshop, but I would at least expect that they open their door to customers. Rang the doorbell five times and the last time I rang it instead of coming to help she just yelled at me to pull the door (which was locked by the way). It only unlocked the sixth time I tried it, after me yelling back through the door that it’s locked. Not once did she get up to actually come and open the door or help. Then, I was told that a stainless steel $50 ring was worth nothing. Wouldn’t recommend it. Ended up selling my ring for $40 at a neighboring pawn shop.
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July 2022 by Mariah Maestas
Manager lady has been rude and undermined me and other customers every time iv been there. She will absolutely do nothing to make your experience welcoming or speedy! Today was my 3rd and last time they will have my business. I strongly recommend never stepping foot in there if you want to enjoy the rest of your day.
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April 2022 by Ed Petzoldt
Melissa was an amazing help for me in a time of need. I brought in a bit of a headache and she demonstrated what having patience really is and helped me get the cash I had to get today. Tx
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January 2022 by GNB
Don’t waste your time! The people are extremely rude. Take your business somewhere else.
