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November 2024 by Lordsinclair 79
this EZ pawn is the biggest ripoff they do not follow the EZ pawn rules when you pawn something you get a month so say you pulling something today your due date will be tomorrow the following month they do not apply these rules they will take a day away from you every single month because they say that your pawn is only a 30-day pawn not a 31-day pawn so they take the 31 day away which means next month when you owe your bill it will be 2 days later and then the following month they take another day away and the following month they take another day away so if you leave your stuff in there for 12 months you will lose 12 days which means you're not your item is not pawned for a month anymore it is pawn for 12 days less than a month by a year it doesn't work that way every single month your payment is due on the same day which is one day after the day you pawned it so if you pawned your item on the 15th your item will be due every single month on the 16th they do not do that they teach you and yes they will give you the lowest amount of money that they possibly can this easy pawn is b******* do not go there
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October 2024 by izthewiz
Went to visit this location September 13th
On 72nd Pecos to pawn a Diamond solitaire ring 14kt 1/2 CT.
I was straight up offered 175 and told Diamond was cracked but they still will take it "So you take chipped and fractured Diamonds?"....
Employee: "Sometimes!".....
I was like you take bad diamonds???
I did the loan and thought something wasn't right took the ring out the following week.
Went to the EZ Pawn on 84th they offered me $400 and the crack isn't a crack it's an inclusion and probably an Si2
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September 2024 by Rhiannon Cornell
Great management.
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September 2024 by Monica Purple Roses
Saddest thing man you think you can trust these guys. Got a horrible, horrible Customer Service from the 2 gals standing behind the Counter and although the Cute little guy came and saw and walked all the way around from behind his counter to help me while the 2 gals stood and conversated as I stood waiting to see items.
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August 2024 by Eric Rivera
Worst place I stop at ez pawn to purchase not to pawn but I buy stuff at these ez pawn all the time I asked for a driver that was marked down a lady with no shirt no name tag says I just put the tag on that item worst customer service I have ever received then the management wonders why they have so much unsold inventory I offed a price she said no I said her price out the door she said that’s pre tax so for 1.72 she lost a sale lost a customer and can keep her inventory and attitude ezpawn do better train your employees to make sales and bring existing customers whom spend money in your store back lost me at this store will never return cause of your employee
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July 2024 by Cristian Barrera
I wouldn't recommend coming to this location the employees are very rude one day they say a price and another day they raise it higher .
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July 2024 by leon manning
I wouldn't recommend coming to this location if your looking to do a pawn. This location damage my 10k gold necklace it broke after I pulled it out of pawn . They didn't want to fix it after the fact. Then to only offer me $40 on a $300 dollars necklace.
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April 2024 by Ghost Martinez
I appreciate the way Adam help me out on everything he was very helpful and professional he help me get what i needed i apprecoate you and keep up the good customer service you provide.
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March 2024 by Donald Keens
Willow and Natalie are always so kind
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January 2024 by Ian Micciulli (VT)
horrible customer service f
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December 2023 by Tammy Garcia
I bought a hairless paint sprayer. I took at home it home and it didn't work. It's a good thing bought the insurance .But you only get in-store credit.Plus all they did was to put it back out for sale Knowing it doesn't work!!!!!
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November 2023 by tiaona gibbs
Everyone was happy and upbeat there. Went to get a quick loan and Jason was great! Thanks again
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November 2023 by Conner Heinz
The woman on the phone was extremely when i called to ask a question and then hung up over the phone, unprovoked, very bad, EZ Pawn.
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November 2023 by pablo nevarez
This place a has improved alot...Belen and her staff are helpful and friendly.
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June 2023 by Danielle Clark
Kelly was the worst associate I've ever dealt with at ez pawn. I come in often and am a pretty loyal customer I love ez pawn and the other workers down in 84th soo much better. Kelly gives me rasist vibes, he's rude, for this to be a pawn shop his best interest is not to help us but to benefit in every way he can obviously and I hate going to this store unless he's not there.
