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April 2024 by Danielle Peters
As a family who has gone through many transitions with this Preschool (left and came back) over the course of 5 years, I have to say that Marla (director) has turned Everbrook around for the better. Her support and excellence has shown through the past year we’ve been back at the school and we couldn’t be happier. The staff are absolutely incredible and care so deeply about these kiddos. Our children LOVE what the school has become and love their teachers and friends. Major shout out to Miss T, Miss Aeris and Mr. Tim for being a breath of fresh air for our kids. The parents/kids who attend are equally as wonderful. Keep it up, Marla and Everbrook. You’re amazing and we love you.
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April 2024 by Katie Karaze
Be cautious. It wasn't a good match for our son.If you are looking for a daycare that provides a safe, nurturing, and stimulating environment for your child, I would strongly recommend looking elsewhere.
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December 2023 by Sarah Schimmel
We’ve been sending our 2.5 yearold here since we moved here over the summer. We get tons of updates during the day and the teachers let us know how things are going. Any time we’ve had an issue (and all daycares will have minor issues!) they’ve promptly addressed it. The teachers love my kiddo and he loves them.
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June 2023 by Vianney S.
My 11 month old daughter was in the infant class at Everbrook. The caretakers became very inconsistent towards the end. I saw on the livestream one of the employees, Tara Zieglmeier, pushing my daughter with a broom, and she picked her up by the back of her onesie and lifted her in the air, and moved her across the room several times. We immediately pulled my daughter out of the daycare. The way the management handled the incident was not acceptable. They saw the incident on the video. They tried to say that she was playing with my baby with the broom, and they laughed it off. They did admit that her lifting my daughter up by her onesie was unacceptable, but Tara was still going to remain employed, but in the two year olds room. Tara had also previously kissed my daughter and that was recorded on the video, but they stated they did not have record of me reporting this, since they had switched directors. We also received a letter shorty after we left, stating they were not practicing safe sleep. I am writing this to warn other parents.
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November 2022 by Vanessa
This school is now Everbrook Academy formally known as Prestige Preschool. My son is enrolled in the infant program at Everbrook and I could not be happier! His teachers are amazing and so caring. I love the STEM program they offer as well its so amazing to see what my baby can do! I get so excited to see pictures and videos of him throughout the day along with daily updates about his day, I feel very secure knowing that every classroom has live cameras that parents have access to check whenever we please (which is so convenient for us busy parents) The facility is very clean and inviting with lots of colorful features. Highly recommend!
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November 2022 by Katherine Turner
Our son just completed his second week at Everbrook and we are very happy with the care he has received so far. Every staff member has been very friendly, helpful, and attentive as this transition has not been easy for our kiddo after being with a nanny for the last year. I really appreciate the updates we receive in the app and the ability to occasionally check in on him on the cameras. I can tell that the recent transition has probably been a bit challenging for the staff but I can also see how hard they are working to rebuild and make this a great place for the kids! I know my kid is safe and we’ll cared for when I drop him off and I look forward to seeing how he will grow and learn in coming months!
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November 2022 by Sierra Penrod
I can't really gush enough about the experience my son is having at Everbrook as part of the Preschool 2 class. Today, as part of their unit on neighborhood heroes, firefighters came to their school, and the kids got a tour of the firetruck. Several weeks ago, Everbrook arranged for a visit from actual birds of prey. Before that, "Mother Goose" came and told stories to the children. There are so many enrichment opportunities, and my son comes home in the best mood.The teaching staff is incredible, but my son has been in Ms. T's class specifically. Ms. T sends regular, personalized updates that make me feel as though she truly sees my son and what is special about him (and all her students). On a day where my son mistakenly thought it was a dressup day and showed up in a costume, Ms. T made an activity around it so it was inclusive instead of a mistake. She shares moments that a parent would be proud of home to parents so they can know how their child is doing socially. Lesson plans are sent out weekly. We get updates of the food that they are eating (healthy food!), and picture updates of their many activities.The classroom is a place of warm celebration. There are photos of the kids engaging in the class and student work on the walls. As a former teacher, I know how much work that is to maintain! The classroom allows students to feel proud of their accomplishments. My son WILL not let me throw away his work; he returns to it frequently to tell me about his learning.We are thrilled with Everbrook. I certainly don't mean to discredit the experience below, but for what it's worth, we've had an incredible experience in the Pre-K classes, and would highly recommend it based on how much our son loves it.
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November 2022 by Mike Kelleher
This facility is now called Everbrook Academy and I would caution anyone who is considering enrolling their child that they should look long and hard for alternatives. My daughter was very briefly enrolled at this daycare after having spent about a year at another program. To be fair we were only enrolled for 3 weeks, but the level of care was so appalling, that we couldn't keep our daughter enrolled for even one more day. The school was incredibly disorganized and seemed to have a total lack of direction. While that alone isn't a problem, it was the root cause of what ultimately became a very bad experience.On our daughters first day, we got her home and she seemed very off. She was lethargic and very weak. It was bad enough that we contacted our physician. One of the first things that we did when we got home was offer her water, milk and food. After eating and drinking, she snapped back and seemed fine. When we discussed the issue with Everbrook, we came to find out that she had not eaten or drank a single thing all day. I don't blame them for being unable to get her to eat or drink, but I certainly find it unacceptable to not communicate that with us. Their excuse was that her teacher didn't speak English as her primary language and thus she didn't feel comfortable communicating the issue. I think it is great to have bilingual teachers, but if you have a teacher who isn't comfortable communicating with parents, you need protocols to make sure that important information gets shared.After that incident, we gave them another shot and about 2 weeks later, I arrived for pick up to find my daughter hysterically crying in the corner with a VERY dirty diaper. I asked how long this had been going and the teacher said 30 minutes. I followed up to find out if she had been trying to console her and the answer was 'I have other kids here too, I can't spend all of my time with your daughter'. This struck a chord and made me realize we were at a bad facility. When I pointed out the dirty diaper, I was invited to use their changing station, but there was no acknowledgement that the diaper should have been changed before then.I won't go into the other minor issues, but I want to point out that the director of the facility was very nice, but gave me no faith that she would be fixing this issue. So I reached out to the corporate office to express my concern........... instead of a call, I got a note encouraging me to fill out their survey. This told me that they don't take these issues seriously. I hope that they fix these problems and that other parents have a better experience, but I wanted to be sure to share our experience with the hope of helping other parents avoid a bad situation for their children.
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November 2022 by Amy Gelletich
Our 3yo is doing great with this school. They engage him in tons of activities, the teachers are wonderful and caring, the leadership is also great.
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October 2022 by B M.
I strongly caution parents against sending their kids, & especially kids w special needs, to Everbrook Northfield. My 3YO daughter has autism. Most of her deficits lie in social reciprocity, but otherwise, she's a kind, gentle, sweet child. When I called Everbrook to inquire about enrollment, I was assured Everbrook is an inclusive school (reinforced by their website: everbrookacademy.com/abo…) & my daughter & her therapists would be welcome. I spoke to several staff about my daughter's autism & therapy schedule & made both abundantly clear on her enrollment paperwork. Fast forward to my daughter's start date. Most of the things I mention below were unbeknownst to us at the time & were only disclosed by my daughter's therapists later. The teacher, Ms. Roe, was unaware she had a new student in her class & unaware of my daughter's diagnosis or therapy schedule. While Ms. Roe initially seemed open to working w my daughter's therapists, she quickly lost her patience for my daughter's minimal extra needs (ex: Ms. Roe didn't like that my daughter's therapists used a visual timer b/c she [Ms. Roe] "only counts in [her] head") & even put her in time out for touching a cup when she was supposed to be in line. She put a 3 YEAR OLD w autism in time out for touching a cup. My daughters' therapists also said Ms. Roe had little patience w all the kids & often yelled at them to keep them in line. Other staff members were rough physically with my daughter and would abrasively tell her to stop crying when she was sad. I was given many examples of staff being harsh w the children, but given character limits, I'll stop. While I realize gentle child rearing & positive reinforcement aren't for everybody, I would hope people who work in childcare would have empathy for any kid who's going through a tough transition & try to support & comfort instead of yell & punish. 8 days after my daughter started at Everbrook, I received a call from my daughter's therapist (NOT Everbrook staff/leadership) that she was being kicked out. I was shocked b/c I had NEVER received any indication from Everbrook staff that things were going poorly (& I asked for feedback daily), & my daughter's therapists said she was doing amazing. I immediately went to Everbrook, & upon arrival, Janelle (principal) told me they need to put a "pause" on my daughter's education b/c the "inclusion team" needs to meet to see if Everbrook is right for my daughter. When I asked why this wasn't done before she started, Janelle said they weren't aware my daughter had autism. (This is ludicrous; extraordinary effort was made to ensure Everbrook was aware of my daughter's diagnosis and needs). Janelle stated my daughter was a safety concern but was unable to give any examples to support that statement (my daughter has never been violent). Also, my daughter's therapists offered numerous solutions to further their support, including being present full time, & Janelle continued to give excuses (eg, their teachers aren't trained to handle kids w autism, the therapists would be too distracting, etc.) as to why my daughter wasn't a "good fit" for Everbrook. To summarize, my 3YO daughter was the recipient of blatant discrimination at Everbrook, & her therapists witnessed her teacher, Ms. Roe, being downright unkind to my daughter & other children. Ms. Roe is absolutely unfit to care for children & Janelle is unfit to work w parents. Both demonstrated a woeful lack of communication & absolute failure in demonstrating any kind of warmth or kindness towards my daughter. To note, the district manager (Denise) worked w me on a refund & apologized for our experience, which was appreciated. Regardless, I state w no uncertainty I would never feel comfortable sending any child, but especially a child w special needs, to Everbrook. In our experience, this school is devoid
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November 2019 by Sasha Petty
Prestige has been absolutely amazing. Our daughter started there as an infant when they opened, and has since transitioned to the toddler room. The directors are amazing, the teachers are caring and attentive, and the facilities are kept clean and organized. I love the activities they have each day, including lots of outdoor time. They are great about communicating the happenings of each day and letting us know if there are any concerns. We couldn't be happier.
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November 2019 by Katie O'Connor
Prestige Northfield is fantastic! The school is kept incredibly clean & the facilities are great. The staff know all the parents and are very welcoming. We’re kept up to date with daily photos and a report on what they’ve been up to, plus a newsletter every month. It feels very much like a community. My son is part of the toddler group and he loves his teachers. I know he has fun every day because he runs in, in the morning! Thank you to everyone at Prestige Northfield for making it such a great place.
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November 2019 by Chelsea Zuger
We absolutely love Prestige Northfield! Our daughter has been attending since they opened, and I could not be more pleased with the care she receives. She has been absolutely thriving in the infant room, and her teachers are beyond amazing. Her teachers love her and all of the other children like their own, and safety is always their number one priority. They are excellent communicators, and they use the Tadpoles app which keeps us up to date on her daily activities. It is not easy finding a daycare that you feel comfortable with, and PPA Northfield exceeds our expectations.
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November 2019 by Katie Randolph
This school is amazing! I have had my son at another facility, it was nice. But the director wasn’t that friendly. Virginia at prestige academy is amazing! From day one she helped me out! She knew my situation ( being a single mom, working retail) she worked with me for 2 whole weeks. Absolutely amazing. My son loves it there. I feel like we are included. Even though we only go three days a week! He doesn’t get left out! The teachers are so wonderful! My son loves talking about them! It is nice walking into a daycare and feel like your kid is important and so are you. It’s not just about the money! This is a great establishment! Take your kiddos here!
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November 2019 by Katie Chetta
We love Prestige! Our son has attended for ~ 2 mo. They treat our him like one of their own children, have constant creative activities, a great outside gym, and loving teachers. Virginia the director is caring, responsive, and has created a great learning environment. Ms. Liz, Ms. Christina, and Ms. Belinda are the best! Highly recommend to all our neighbors!!