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April 2024 by Rodrigo Recio Urteaga
DO NOT DO BUSINESS WITH THEMAfter meeting Mr. Ricardo and Maria, they were very kind people. Unfortunately there is no integrity in them. I am a small business that was affected by believing their word after giving them merchandise and the opportunity for prompt payment. Unfortunately, after 6 months I have not received my money (thousands) or my merchandise or any type of communication other than false promises.It pains me to make these types of comments but the only thing I can do now is warn other people.
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March 2024 by Brooke Mayrand
I had the pleasure of meeting with Liliana at the Northfield location! This is a great family business that works hard to ensure that their customers have access to high quality western wear! Their brand Richie Moon is awesome! I highly recommend checking them out.
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March 2024 by daniel Ibarra jr
Very bad service
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January 2024 by Juan Zuñiga
I bought some booties before Christmas, they weren't even my number, it was just to secure other booties in another color that would arrive in a couple of days. It was on December 20th I wanted them for the 24th, today it's been more than a month and they still haven't arrived. I went to return it and I had to fight with them. They didn't want to give me my money back. Terrible store, pure resale, even though they guaranteed me that they would arrive in a couple of days. They tell you lies to make the sale and then they don't want to respond. Terrible service.
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January 2024 by Cristina Beltran
Terrible customer service and false information about the products, just to make the sale.
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January 2024 by a
I called there to find out about cowboy hats and the woman didn't speak English said nobody spoke English and hung up on me avoid this place like the plague. If they can't even answer a question in English this is America, and most people do speak English if you want to do business in America then learn English
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December 2023 by Stan Wester
I would not shop here! No returns the. Very limited sizes when you try to exchange. No that if you buy anything you will be stuck with it if it doesn’t work. Go somewhere with a better exchange return policy!!!
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October 2023 by Maria Gonzalez
We ordered some clothes they said is going to be ready in a week we stills waiting for a month.
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May 2023 by Alfa4711
Very friendly people, even if I could not be a customer today.
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January 2022 by FERNANDO Avila
(Translated by Google) Excellent service, at the end of the year I bought some ostrich boots at half price and super nice.. Thank you for your attention from the staff at the Federal store and 44(Original)Excelente servicio, en fin de año compre unas botas de aveztruz a mitad de precio y súper bonitas .. Gracias por sus atención del personal en la tienda de Federal y la 44
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December 2021 by oscar perez
(Translated by Google) a question do you have jackets goose down walls(Original)una pregunta tienen chamarras pluma de ganzo walls
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September 2021 by Maximiliano Rodríguez
(Translated by Google) Excellent service, very friendly plus people who attended me, they knew the product perfectly and as I don't know about boots, they advised me on it.(Original)Excelente servicio, muy amables mas personas que me atendieron, conocían a la perfección em producto y como no se de botas, me asesoraron sobre ello.
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February 2020 by Gaby Vgch
(Translated by Google) They lack variety in women's boots
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August 2019 by Sara silva
(Translated by Google) Very good customer service.(Original)Muy Buen atencion al Cliente.
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June 2019 by Ruth Sanchez
The lady to answered the phone very disrespectful
