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May 2023 by Maggie Boyle
Everyone I spoke with at this company was kind and helpful. My installer, Carson, was courteous, professional and efficient, even when he was unable to complete my install the first time due to the conditions in my apartment that were out of his control, and again after the appliance stopped working after the install. He replied to my message on his day off and was kind and helpful. Highly recommend for any appliance needs.
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February 2023 by Scott Wolf
Bought a stove. Stove was to be delivered on 2/2/23 between 9 and 1. No show. Called was told between 1 and 3 no show. Drove to store was told truck broke down after the store rep told me they were in Denver making delivery, however, learned that was not the case. Was told stove was on the way to house now. Got to house no stove, no truck, and no one is answering phone, can mail is full. Driver has not called to discuss situation not has store called to discuss situation.Bad business
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November 2022 by Mo Ses
It the worst place on denver .think twice before you buy something here my washer went out and they don’t care about it don’t waste your money and time
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September 2022 by j b
Very unlabled....no visable front door. I went out of my way and couldnt even shop there
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April 2022 by Chantãe Martinez
Great prices! Great quality
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September 2021 by David Hamm
A large selection, it was easy to find, what I needed.
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June 2021 by Angelina Hicks
My dryer went out right after my warranty was up. Called for a repair an paid the diagnostic and travel fee up front. The tech came and it was a minor issue a thermal fuse which cost 20$ paid 125$ for part an labor. Called the repair manager that was only hungry for the cash an nothing more trying to understand breakdown of fees. 40 for part remaining towards labor feel completly ripped off when it was less than 30min. Never again will I give them my cash.
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December 2020 by Ezekiel Perez
I scheduled service for my dryer and I couldn't be more satisfied. All the staff was professional and very helpful. The tech was experienced and honest. I was told by a different company that I needed another unit but little did I know I only had a blown fuse. The technician was in and out. Thank you Ecopliance!
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November 2020 by Mechelle Jones
I was looking for a washer fast. And just so happen to run across their number. The customer service rep who assist me was friendly and extremely helpful. But i have a issue with my washer it will not drain and i the washer is under 6months old from purchase time. I cant afford to buy another washer at this time and i have a pretty large family. I hope i can have one of your techs to come look at it. Because if not thats 200 plus dollars on the curb.
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November 2020 by Barbara Reff
The worst customer service ever. My refrigerator went out on a Saturday. They could not be there until Wednesday. I lost over $50.00 worth of food. After the repair gentleman came on Wednesday and said it was fixed, it still did not work. They then said he was rushed and so it was my fault. The receptionist and or scheduler is extremely rude and does not care about pleasing the customers.
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November 2020 by Louis Lambert
Terrible Terrible. Your washer and dryer will break right after your warranty ends. They do not take good care of the washers or dryers at the store. The literally buy them and sell them broken. Ive had both washer and dryer for 7 months both has broken on me a plethora of times. Its ridiculous. I know there used but dang bro really? I paid almost 800 for what i thought was some good digital display appliances and they both were duds. I highly recommend another used appliance store. Not to even mention the customer service was terrible. I think i spoke with a lisa at the denver store and she was just completely rude. If i could give negative stars i would. All around trash. Have a nice day!
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November 2020 by awura adwoa
I got my exercise bike, dryer and washer, and a refrigerator from them.The lady rep is so good, she listens, advises and just get you the right product. Girl you rock.
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November 2020 by Andrea Utt
Great staff!! Good selection and prices too
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August 2020 by 567 jmr
The sales people at the Colorado Springs Store are great. The warranty department is not. They did a repair under warranty (May 2020) that failed 2 months later (July 2020). Despite it being THEIR repair they refuse stand behind their work and fix their own failed repair. Same error code in May 2020 and July 2020. They also refused to fix my LED panel in May 2020 because the washer still washed. They also never answered the phone when you call. You have to wait until they get around to calling you back.
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August 2020 by Robert Diaz
Great service and selection of refurbished appliances with warranty.
