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April 2024 by Isis P
I’ve been here a few times and regret it every time .. customer service is terrible, coffee drinks aren’t made properly, watered down. Staff just pours who knows what into the cups… gas station coffee would do better than coming into this location. Overall this establishment needs better training and management! Dunkin’ Donuts has lost a customer :(
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March 2024 by Chris SATX
Service is horrible here! Who does the hiring anyways?????
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March 2024 by Pete Jimenez
Went to the drive through was sitting there for a solid 2 to 3 minutes. Moved vehicle to be recognized by sensor was immediately barked at. By a rude guy with no customer service skills. Very unfriendly acting like I was an inconvenience. I. Try to order an item. He said that's not allowed. Because I don't feel like restocking right now. Very off putting. I have never encountered an experience like this at Dunkin Donuts. It seems their workers are bothered by working.
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March 2024 by haylee smith
I ordered a pick up on the Dunkin app and went through the drive thru to get the order. Although I had to remind them I had ordered donuts that is not the issue, the donuts were right and good. We got 3 coffees on the other hand and 2 of them were straight milk. Especially the free medium one I had on the app. And they weren’t busy at all so why can’t they make the coffees? I have milk at home.
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March 2024 by Maria Martinez
This is my 3rd time coming here and the past 2 times I’ve encountered rude employees. The iced coffee tastes like dirt water and the hot chocolate was cold with unmixed chocolate powder.I’m not sure why these past two times I’ve felt uncomfortable ordering due to the indifference of the cashier. If you’re not happy working here, please for the love of God quit and give your spot to those that would really appreciate working here!
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March 2024 by LISSA'S Discovery's
Why are your workers really really rude, and seems like they HATE working there. Sure the order is normally incorrect and don't taste the best BUT what I can’t understand is why every time I go there, the workers seem to be in such a bad mood. It’s so unsettling and uncomfortable. I went there three times in one week and each time it’s like this. I’m done coming here. Not like it matters but maybe figure out why your workers are so unhappy there.
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March 2024 by Andrew Kim
My previous review was removed. But this location deserves to be shut down. Im sick of workers and owners of fast food places acting like they can do whatever they want. Ive seen this location close mid day multiple days. Im not assuming anything. But for a brand new structure and location and machinery, I doubt things broke down to warrant the entire business to shut down. Over the past 2 years of this location being open for business... they have clearly messed up countless orders of mine and apparently other reviewers... the employees are disgruntled young kids who dont want to work and take their anger out on customers. The food is always incorrect and the drinks, if its the correct drink, they make it incorrectly... This place is the epitome of the wrong thing that business owners should be doing after COVID... Dunkin corporate needs to send a secret shopper to witness this firsthand.
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February 2024 by Lisa Heatherly
Just had the best Dunkin’ meal of my life!!! Thank you to whoever made my bacon, egg, and cheese croissant and churro coffee! So tasty! The man at the window was super efficient too! Thanks for putting me in the best mood!
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February 2024 by Marney Harlow
This location goes above and beyond every time I've visited. Today they made me a special request donut on the fly and it was the best donut, and service I've ever gotten at a Dunkin. Thanks guys!
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January 2024 by Kayla Whitten
Today my service was amazing from the crew today. They were so nice to my son and was patient with us. Got me a great coffee. But man was I upset that the system didn't give me a option to tip from my card. And I didn't have cash to tip. I see everyone working so hard and was so nice. Why wasn't I able to give them a tip from my card?! Ridiculous... but anyways I will be back with cash. Thank you to this dunkin donuts crew for working so hard and still having a smile. I appreciate you guys.
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January 2024 by Sean Smith
My experiences here are typically good (:
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January 2024 by Dana Eidson
Drive thru worker clearly doesn’t know The menu . I was ordering off the menu and the man had no idea what the heck I was telling him so I had to pull up to the window with a photo screenshot of the menu and he was absolutely rude the entire time so I just left and had great service at Starbucks down the
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December 2023 by Kirstie N.
I was very disappointed by the poor selection of donuts available. Probably not more than about 5 types. That was very surprising to me for a donut shop. I opted for a powdered sugar donut. Other choices were plain, cream filled, chocolate filled, some donut holes, and a "coffee roll." Donut was mediocre for $1.80. I won't visit there again.
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December 2023 by David Barbe
I'm a doordash driver, and I enjoy picking up
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December 2023 by coby johnson
This place consistently has a lack of workers, I’m sure which is the cause of the major lack in service. They’ve gotten my order wrong 3 out of the 4 times I’ve been, and I’ve tried ordering multiple types of drinks. Their customer service and food quality is horrible. Maybe if you just go in for a plain black coffee and a donut you’ll have better luck.
