-
September 2024 by Jody Thomas
Love this place and their fantastic customer service!
-
November 2023 by Joseph Avellani
sorry google I never went to subway
-
November 2023 by David S. Pyle
Dependable, indeed. Particularly if you want to get ripped-off!I was charged $59.36 to dry clean a 3-piece suit and a tie. ($12.50 for the tie alone!) I find these prices to be ridiculous, let alone unconscionable and outrageous. Never again!
-
October 2023 by marketing Guy
Love this place. Friendly staff and fast service. Always go VIP!
-
June 2023 by Mea Wright
So very nice and friendly love it and nice job A+ ?? just very expensive
-
April 2023 by Jennifer Eiteljorg
This location is closest to my house but I won’t use it again. The employee who has been there the last few times (Lorraine) has been unfriendly and seems unable to use the computer. I’ve been a dependable cleaners customer for 20 years (and have bar codes with my account information on the purple VIP bag) but whenever she scans the bag she tells me she cannot find me in the system. I give her my cell number and she tells me cannot find me using that number either. She then asks if I’m sure I’ve been to that location as though it’s my fault she cannot find my account. After 5 minutes of her typing she says “I found you”. I show her a 20 percent off coupon for 7+ pieces of dry cleaning saved in my phone and she tells me I need a printed version. That’s not been my experience at a DC location closer to downtown, and the coupon is on the website so it seems as though she could easily honor it. Since she won’t I take my bag of dry cleaning and leave. The two prior times I went I had the same experience where she couldn’t find my account for several minutes. An employee who cares about customer service would offer to update any missing information in the system, or give me a new tag to scan. I was the only customer in the store each time, and her response was limited to looking annoyed and complaining about the computer.Service: Special care fabric cleaning
-
December 2022 by Phillip Wilson
Love this place. Friendly staff and fast service. Always go VIP!
-
October 2022 by Kurt Lynn
I love that they are now clean for the environment. The lady knows her garments and customer's. They make me feel valued
-
May 2022 by Kurty Moreau Lynn
I love that they are now clean for the environment. The lady knows her garments and customer's. They make me feel valued
-
February 2022 by Soleil M.
What a load -dependable my left foot. Arrived a few minutes to 3:00 on a Saturday to drop 3 items off here. A female employee with glasses and curly hair telling me through the window with a finger slicing motion across her neck (what????) to indicate they were closed. 5 minutes til close and you refuse a customer? Sign on the door and website say they close at 4:00. Correct your signs and get employees that will work a full shift. Luckily this display of poor customer service brought me around the corner to Mayfair Cleaners. Family run, happy to have your business type of establishment. I'll go leave them a 5 star review now. Steer clear of this franchise. Not worth it and definitely NOT dependable
-
January 2022 by Brett
In town for a job interview and needed my suit cleaned unexpectedly. Dropped off at 8:30 and it was ready at 2:50. Looked great. Terrific service and I would definitely recommend.
-
October 2021 by Crystal Wimberly-Toresdahl
Drive thru easy
-
October 2021 by Angie Fox
Dropping coats for coats for colorado
-
October 2021 by J Jackson
Items not cleaned in house. Timeline requested and confirmed was not met. Item sent off to somewhere else and tracking of item was not an option. Attendant did not have any information as to where items could be and when it would actually arrive. Not friendly or courteous. Denver, CO on 14th &Krameria
-
June 2021 by Peggy B.
This has been my go to dry cleaner for many years. A few weeks ago I arrived on a Saturday, moments before they were due to close. I wouldn't have been aware of this, had the manager not run out of the door to tell me that I had four minutes to complete my transaction. I was more than happy to leave my order, however, I had a question about my credit card number on file. The manager stated that she was just trying to get her staff out of there at closing time and seemed reluctant to help me. While I understand that, being in the hospitality business myself, I can't imagine turning away a customer in need. I saw her rush two other people through the checkout process in the meantime. I was tempted to leave, and probably should have, and I will be taking my business elsewhere moving forward.
