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May 2023 by Melissa K.
This company is a COMPLETE SCAM!!!! Had a drug screen done in Washington State and they contracted out to this company. When I say that one bad person can ruin a person's life is an understatement. I have been in the medical field for 26 years and never an issue with a drug test. The woman who owns this company said a medication I am prescribed by my doctor is NOT necessary and failed me. Then proceeded to tell me that I could pay over the phone $200 to get a different result. This company is a scam! I am on the process of getting a lawyer to sue. I would run as fast away from this company.
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March 2023 by Bailey Wagner
I’m very dissatisfied with the communication as I’ve spent over $1,000 to get a dna test done. First it’s 5-7 days then you say oh it’s actually 5-7 days after we get the test and now it’s an illegal case ? My nameWas signed on paperwork just as it is on my drivers license but they claim it is “illegal case” and they cannot give results. It’s kinda frustrating that you guys don’t care about your communication or customers because it’s not your problem so why would you care? You have people sitting here waiting for two weeks + for results. We can’t even sign the paper because they decided to send it right before the office closes so, we’re not able to get the paperwork back to even get the test for another three more days. Would be nice if he had some sympathy for others knowing that you guys have the test results you could’ve sent that paperwork in the morning and you sent it right before your office is closing. Would not recommend this place to anyone ! Very sketch company!!!!!
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March 2023 by Shun R.
Terrible place wouldn't recommend the shoes getting tested here they need to be evaluated asap I'm going to report these people
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January 2023 by Vanessa Woertink
I wasn’t even able to set up an appointment and am already having issues and red flags…I called Friday January 13th, 2023 to set up an appointment with who I now know from negative reviews here on Google to be the owner Tiffany, it was after hours so of course places were closed (understandable). However, as the week progressed I tried keeping in touch and all my questions/ I was ultimately ignored and told to go somewhere else.When I spoke to Tiffany on 01/13 I explained the situation rather thoroughly and also explained that I understand driving might have to be done in order to receive testing but had a DR call directly already and was told testing could be done in my area and all I had to do was call and set up an appointment.It’s extremely insensitive and not acceptable to be a business owner and ignore customers. I’m sure I speak for everyone when I say if your having to come to a testing center it’s not for a good reason/ not a happy time to begin with and for some can be traumatizing (why you would have your DR call first to work out the details beforehand). And even without that just as general human beings people should be treated with respect and at least a little urgency in matters.Not only was I prepared to pay in full but I work to service many people in my area that need testing and was prepared to send them that way.Tiffany from your reviews I’ve read, I’m not sure what’s going on with you and your business but just do better!
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November 2022 by Juli Armstrong
Great customer experience and helpful. We ended up being late because of an accident but they were so accommodating and still made it possible to get free test done
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November 2022 by Problem Property Solutions
I went and paid $375 for a dna test and when I got the results back the owner Tiffany showed me where it said 99.9% sure. When I got home and further looked at the paperwork it said that the subjects were Hispanic. I am African American so I called to figure out what it might mean. As soon as I told her the paper said Hispanic she immediately got upset and started speaking to me very condescendingly. She stated “ if your multi racial and chose more then one race it would automatically select a race. I told her I am African American so I would only choose that box. She got so irate that I questioned the test! So she offered me a free retest (that she let me know she wasn’t happy to do at all). She requested I texted her so there would be a trace which I did and scheduled an appointment. I texted her and called an hour before the appointment to let her know I was running behind and got no response. When I showed up to the office the door was locked and when I called she answered and said she left and went home and never got my text or call! Then proceeded to say she would just mail me a kit “since I didn’t believe the test was correct” she said it would arrive in 2-3 days and that was a month ago. She stopped answering my calls and texts. Needless to say I would NEVER recommend this place to anyone!
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November 2022 by Mansion MatchMaker
Terrible service. Was supposed to meet at 5 and the owner was not there. She did not respond or get back to me at all. Would not recommend to anyone!
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October 2022 by Carol Z.
Do not ever go to this center for testing! They are completely unprofessional! Tiffany, the woman that works there does not return phone calls does not answer the phone and has no understanding of the sensitivity for each person's situation. Stay away from this company. You are better off doing an at home test on your own.. Do not not subject yourself to this woman her unprofessionalism the environment any of it.. We finally received testing results after in results after a ridiculous amount of time and it took us calling over and over and over to even get a response.. We are honestly not sure how accurate these results even are. Save yourself the headache and potential trauma
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October 2022 by bella martinez
I drove about an half an hour. I arrived and nobody was there. The door was locked and no reponse when I did knocked. When I got there, there was a number on the door to call , so I called but no answer. I’ve call numerous times previous days before. I'd also say take your business somewhere else.
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April 2022 by Brian Hulme
I drove half an hour to my appointment. I arrived five minutes early and nobody was there. The door was locked, and there was no response when I knocked. There was a number on the door to call or text for appointments, so I texted but didn't hear back for almost half an hour, and their response was not helpful. I'd take your business somewhere else if I was you.
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October 2021 by O. Morris
Great service and my results came through quickly. Tiffany even offered to mail a copy to the court to me complimentary. No complaints.
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October 2021 by Kayla P.
Probably one of the most unprofessional places I've ever had the displeasure of dealing with. The doctor actually hung up on me. This place should be shut down, honestly. Or get a whole new staff.
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September 2021 by Ashlee Flynn
Had an appointment and the lady said she was 5 minutes away and never showed up. Waited over an hour and she just stopped answering my calls. VERY UNPROFESSIONAL.
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June 2021 by Jacqueline V.
I went in November for paternity testing my other party didn't show up so I paid for mine and part of their portion. I was told to call back at anytime to reschedule my other party's appointment. I have been trying to contact since February and got no response nor a refund.
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January 2021 by Naomi Osborn
I have been trying to obtain information regarding my sons DNA for several months. I was just speaking to a woman who said that she was the owner. She was extremely rude, kept cutting me off and would not let me speak, was angry because I left a bad Google review and hung up on me. I spoke with this place shortly after my son was born and was told they had the DNA sample, no they are saying they otherwise. Very unprofessional and I will be starting legal proceedings immediately to have any and all information turned over.
