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August 2023 by Paula Rhoads
Joey saved my life helping me fix my phone after I accidentally screwed it up. Cricket should put him on tv. He is very nice in person and almost mete at the door. Promote this guy!
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August 2023 by Charles Hood
Joey was very good help to my grandma thank for your help man
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August 2023 by Angelica Franco
Check what you buy there in the store before paying for it because even if it is defective or the wrong size, you will not get your money back. And I came back a few hours after I realized it. I had to pay another $50 at another store to get the correct size protector and change the defective cover.
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August 2023 by Jose Arce
Excellent client service
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May 2023 by Melissha Gorsuch
Wow! Stopped by today and received really genuine and great service. Joey is awesome and I know where I will go whenever I need assistance. Great service!! Thank you!!
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December 2022 by Noralba Alonso
If I could give 0 stars I would this is the worst customer service i have experienced in my whole life for real this probably was bad luck but they should train employees how to treat customers the right way ? and of course if they don't treat me well ima respond!!!
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November 2022 by Unexpected Pleasure CEOinfo
This place is racist the service is not good the customer service do not like black people I had a horrible experience the police being called three or four times at this location I'm a truck driver and I deserve more respect I wouldn't recommend anybody to come to the store location the locationby Green valley is way more professional this location this location do not understand English or speak it very well so they get mad at you if they can't understand you just ridiculous and sad
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November 2022 by Makisha Gant
I was told by cricket customers service to come to this store location so I can get help. My phone will not allow me to make calls out. So i was advised to come here. I walked in totally calm told the customer service rep my issue. She told me with my issue it's nothing cricket can do. That I have to buy a new phone. I told her I was told to come here to help with the reset issue. The rep started to argue with me. I pulled out my phone when she started being disrespectful. She stated she is calling the police for me recording her. I told her to call them it's my right as a United states citizen to record. She then said I'm telling them you through a phone at me. Now I'm on camera and that never happened so I said call them. I'm reporting you for falsely making a police report that is a felony. She called her supervisor to come to the store and she is not African American and of course she took her side and didn't look at the camera. If you are African American they will disrespect you at this store. It's a race issue going on here and the police just told me to go to another store and they apologize for my mistreatment. I'm pretty sure this is not their real names. But the agent that disrespected, and lied on me name is Mariecla or Mariela that's what the Supervisor Giselle told me. While I was sitting here waiting for the police another African American couple came and they said they never get help at this location so I shared my experience. And they said they thought it was only them. Then I told them the police was called they stated they will never come here again. BLACK PEOPLE ARE NOT RESPECTED AT THIS LOCATION.
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September 2022 by Arminda Ibarra
This is truly the worst cricket store I've been to, if you need help and you live in the montbello area just go to the Peoria store they are much more helpful and patient!! And be aware of defending your rights as a customer because they can just fire you and insult you!! Awful service I felt so bad since I entered that place just by feeling their attitude
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September 2022 by Naybe Sahagun
If I could give 0 stars I would this is the worst customer service i have experienced in my whole life for real this probably was bad luck but they should train employees how to treat customers the right way ? and of course if they don't treat me well ima respond!!!
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August 2022 by damon tobias
These guys were super helpful and polite! I got my Hotspot reset for my business without a problem! Definitely using this location from now on!
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August 2022 by Berenice Vazquez
Very good people and José helps a lot
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August 2022 by Jorge Martínez
Superior good vibes Joey
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January 2022 by Cindy Carbajal
Good customer service
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December 2021 by Terrie Quinones
Polite and helpful staff