-
November 2024 by Katie Serniak
*updated w proof of pricing in photos**
Is the staff nice and friendly? Sure. Other than that this place is completely overhyped. The prices for even the most basic plants is insane. Especially when the last two house plants I’ve purchased here came home with a fungus gnat infestation.
Just take a look at my $75 money tree hanging on for life.. and yes $75 for a 3 ft house plant…
Please try another local nursery before coming here. I personally will never be back.
Waste of money.
-
October 2024 by Ann Canavan
Great place. They have everything
-
October 2024 by R Rousseau
They helped me redeem a old gift card that was gifted to my grandmother that she misplaced and couldn't find for awhile.
-
October 2024 by Viktor L
It's a great place to go for plants! They have affordable garden supplies and a delightful individual -bulbs section for lots of different flowers, most notably tulips! They have a nice newsletter too
-
October 2024 by Brittany Brunger
I had never been in there before. My first and only experience there was not good at all! I asked the first person a woman at the front desk where I could find planters/plant pots. I followed her directions as best as possible but was confused. I went back up to ask for help where three women were standing two were yelling at me across the floor with original directions of follow a white line. I finally said can someone show me. Like goodness sorry I’m making you help someone which is customer service. Asked two different people different t questions the answer from one person was I’m not sure you will have to look around. Another person had said well sort of, I said what does that mean? He said just look around.
The ONLY kind person in there was Daniella! She was so so sweet and nice!
Not that y’all care at all clearly but definitely will not be back nor suggest this place to anyone.
-
October 2024 by Keturah Crowe
Stopped in for two different types of plants and honestly I'm surprised we only left with those two different types of plants. There's such a HUGE variety of plants both indoor and outdoor. Cooking herbs, flowers, cacti, succulents, dwarf fruit trees, moss, and so much more. Some of the more rare plants like the dwarf fruit trees and various other trees are gonna be pricey even at a discount. Overall, very nice trip and I look forward to going back.
-
September 2024 by Grace
I really want to love this place because they are conveniently located and have a very large selection of indoor/outdoor plants. Unfortunately I have brought home mealybugs + scale and 3 separate occasions fron City Floral. Once I did bring my plants back and they gave me a refund which I was thankful for, but their attitude seemed very skeptical which made me feel like they were just going to put the plants back on the floor for sale. Customer service is usually kind but not very knowledgable. I only buy soil here now, but if you do still decide to buy plants here, check them VERY VERY carefully and quarantine them for at least a couple of weeks when you bring them home.
-
July 2024 by monster
Can only speak to the selection of indoor plants but it’s pretty mediocre and are way overpriced. The plants here never look healthy. Sometimes I come see what they have because it’s close to my house but won’t waste my time anymore. Also the staff is rude as hell
-
July 2024 by Moraima Rivera
My Favourite Place
-
July 2024 by Brigitte Cook
DO NOT USE DESIGN SERVICES! The worst part of this business. Save yourself the headache. Too pricey, does not produce designs like they say and the “timing” they promise is never correct.
-
July 2024 by Judy Woods
I've been going here for years and have loved it. The plants are beautiful with a large assortment of them. The hydrangea I brought home last year had bugs. When I looked to exchange it, those had bugs. This year I couldn't buy a hydrangea here because of the bugs on the back side of the leaves.
All of the many potato vines had holes on their leaves. I bought 4 plants with the least holes. 3 weeks later, I'm still having to remove leaves with holes being eaten by something I can't see. Why City Nursery puts out many plants with bugs is beyond me. I see that they want plants for people to choose from. But it's not fair to customers to unknowingly buy plants with bugs eating them who would continue eating them when customers got them home for weeks. So wrong and disrespectful to customers.
-
July 2024 by Terry Lukehart
The selection was very good but when I went to the cashier and had a question the head cashier was called to the register she was rude and acted like it was a inconvenience to answer my questions . I always came there for Customer service but was very disappointed this time.
-
July 2024 by Melinda Vaught
I am very thankful to the wonderful staff at City Floral. They were very helpful and considerate.
-
July 2024 by Larry and Emily Lanham
The other reviews are accurate in saying, the energy here is off. The customer service is non existent and it is a very unfriendly place for families. I had a poor experience last year and tried coming back this year to the same experience. I have vowed to drive extra time to go to Nick’s Garden Center, which has excellent staff, excellent selection, very family friendly and great experience. Disappointing since this location is close to me but Clearly things are not changing. It is sad if this is in fact, women owned, as it is not friendly for moms.
-
July 2024 by Carrie
I've never experienced such a disrespectful experience with an employee (actually the front-of store manager) on June 7th at 4pm. I shop here all the time as a local neighbor I have never been treated like this. I purchased a plant that died overnight and I went to return it and was treated so horribly. Not only was I verbally abused, but she lied to me about the return policy.
