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May 2024 by Tyler L
Thankfully, I was able to acquire the specs for my ski rentals I used last season but Sam seemed rude and I didn’t have a good customer service experience with him.
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May 2024 by Mia E
Save your time and check out EVO or REI!
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May 2024 by David Davis
The people working in the snowboard department are some of the rudest customer service reps I have ever dealt with. Abby/gabby or whatever her name was will tell over and over that she has been fitting boots for 3 years like I’m suppose to drop down and bow down to your part time seasonal job experience. Try listening to the customer for once and maybe don’t judge who walks through the door.I went to Christy’s in River Run and they had no problem fitting me correctly.UPDATE: Sam was there too, and he had the same disrespect towards us as the other person mentioned. Which is unfortunate, as he has fitted 3 other people in my family just within the last 3 seasons.
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April 2024 by Jesus Sepulveda
Here we bought one of the snow board helmets we need, the staff is attentive, answers your questions when you need
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April 2024 by Nathan Wolitarsky
Decent gear on offer - nothing you can’t find cheaper online - but prices are at the high end. Not sufficiently staffed. Carried in two rental sets of helmets, boots, skis, and poles and there was only one associate on the ground floor who couldn’t assist walking it up the 1.5 flight of stairs (why are rentals on the top floor instead of the ground floor?) I witnessed 3 different groups of customers standing around looking for help that wasn’t ever going to come.
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April 2024 by Richard
Just called the store. The person was so unhelpful and rude on the phone. Doesn’t look like they want my business. Felt like I had to fight to get information
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April 2024 by David LeMay
great service at the repair shop!
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April 2024 by Marty McGuirk
Equipment was fine, but the process on both the front end and back end was less than smooth.On the front end, I went through the hassle of reserving a time to show up. When I got there, I was simply herded into line with everyone else.On the back end, I started getting emails telling me to return my gear a few weeks ago. Most of the areas near Denver are still open and conditions are good. I know Christy's is just trying to remind me to return my gear, but it feels a bit obnoxious to tell me rental season is over before ski season is actually over.
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April 2024 by Ilan Fleisher
Great service!
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April 2024 by Bruce Werner
I have rented ski’s, boots, etc. here for 3 seasons and plan to do again next year. The process is super quick and the service is excellent. I highly recommend!
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April 2024 by Lance Taylor
The ski package for the entire season was perfect. Renting and dropping off were exceedingly easy. Would highly recommend
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April 2024 by Steven Crosby
very helpful and easy to rent from. Thank you.
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April 2024 by Dorota Wright
Well priced, good customer service, good equipment and so easy to return your stuff... If you have to rent, Christy's the place.
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March 2024 by Viktor B
I rented from Christy’s for the sole reason of the flexibility of picking up from the Denver location and dropping them off in their Vail or Avon locations. I confirmed this on the phone prior to placing my rental order. When I arrived to pick my skis up, I was told that this was not the case and people on the phone need to stop telling customers this. The whole point of renting demos was that you can swap skis out. I was told if I did this I needed to make sure I brought the original skis back to the Denver location. Additionally, I was surprised to see how beaten up the rentals I received were. They were very worn and chopped up. Very disappointing experience.
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March 2024 by Pat Cowdery
We had a reservation and paid in advance but waited in line for 30 minutes to get our rented gear. My husband has extremely high arches so he is difficult to fit for boots. The technician was not courteous about it, stating that basically the choice was the boot he tried on or one other, probably because there was a line and he wanted to rush. Have had better experiences with Christy before this.
