Chase Bank has received a variety of reviews highlighting the positive experiences customers have had at their branch. Many reviewers commend the staff for their friendliness, professionalism, and helpfulness. Customers particularly appreciate the service provided by employees like Ashleigh, who is noted for her kindness and patience during the setup process. Ronnie, the manager, and Luis, who assists with credit card applications, are also praised for their engaging and attentive approach. Ronnie's ability to explain options clearly and listen to customer concerns has made a lasting impression, especially when he involves family members in discussions. Visitors have noted that the team is welcoming and that they strive to ensure customers feel taken care of. Despite some criticism about staff availability, the overall sentiment remains positive, with many expressing a desire to return to this branch for their banking needs. The bank seems to prioritize customer service and creates a comfortable environment for those seeking assistance with checking, savings, and mobile banking.
Bank teller Jasmine inside steals your money. Beware. Whether it’s $100, $10, or $2. If you notice and say anything she’s also a magician who will make your money reappear from under her keyboard.
My previous review letting people know was removed for some reason.
April 2025
Carene Lewis went above and beyond helping me open my very first business account! She was knowledgeable, professional, and made the entire process smooth and stress-free. Her attention to detail and genuine care truly exceeded my expectations. I felt confident and supported every step of the way. Highly recommend working... read full comment
March 2025
Waited 45 minutes because there are 2 tellers and the drive-thru teller window is employee parking. Bank at Bellco they’ll actually take care of you
