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May 2024 by Mishka Wildemaan
This used to be great until they locked it after 5. No atm access at all now if they’re closed. Come on guys do better.
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May 2024 by David Castleman
FIX THE VESTIBULE!!! My card is supposed to be able to open the door, but like 1/2 the Chase ATMs in the city, the ATM is broken or inaccessible or whatever. How is it that sooo many of your ATMs that are supposed to be open and available remain broken or locked or whatever ????
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May 2024 by Go Ri
I'm tired of coming to this place to use the atm after hours and to find out that the doors unlocking system has been disabled.
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May 2024 by Dom J Fante
Do not come here if you need ATM access outside of their normal business hours, they suddenly do not allow it anymore.
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February 2024 by Mary Jane Grijalva
I say the customer service I came to today was excellent, very welcoming, and the workers were very helpful with a smile. Explaining and communication is excellent. Another Chase Bank with great service and welcoming.
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January 2024 by Julianne Bellew
Best chase branch ever! Everyone always is helpful and fast service
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October 2023 by Craig Freund
Came in multiple times in the same week to see a notary and was told this was something they could do but to come back each time. After the 3rd I was simply told they were too busy to help and that the notary would be off. Quite frustrating as it is something that would have taken 5min.
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October 2023 by Steven Wessel
Great service, friendly staff!!!! Overall a great experience and bank!!!!
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September 2023 by Jim Everett
Horrible customer service. I called to ask to be removed from their email list over 10 yrs since being a Chase customer. Agent was truly mean - sarcastic, hateful.
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September 2023 by Chae Gonzales
Terrible service there holding my check because in 2023 they can’t do a simple phone verification for a deposited check not even in person ….now I have to wait ten days
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July 2023 by Louise Bradley
The staff is friendly
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June 2023 by Virgil Richardson
No professional experience
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March 2023 by Carolyn C.
We are starting a small business and went to open an account. We were running late, so we called to let them know. They told is it would be fine. We arrived 1 min before the 15 minute late window. They told me I would need to reschedule. I can understand being late but we had to miss out on a day of work and pay to make this appointment. The business person did even come to speak with us. It doesn't seem like a great place for small business owners.
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February 2023 by Mataya Harrold
I needed coins for a school fundraiser and this branch was amazing at helping us out. Teller was very sweet and got us what we needed. Thank you!
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October 2022 by MacF
I've been a customer with Chase for quite a few years, maybe 20 years or more. I really like Chase Bank but last year they just weren't quite up to the standards that they had been years ago.Recently I had a dispute with Uber and I called the customer service line 3 days in a row each time the customer service representatives told me a blatant lie. I was really upset ready to find another bank so I went in and spoke with this fabulous young lady. Nicole Moon. Nicole took over the situation. Got everything taken care of in a matter of minutes. I'd like to give a great shout out to this young lady because she really helped me. and I feel for 3 days the customer service representatives the whole time was just taking my calls to get me off of the phone or to reach a quota I have no idea. Too busy for business I guess. But I really appreciate Ms. Moon because this young lady went out of her way to help me and solved the problem. I know customer service isn't like it used to be. Probably never will. But this young lady proved to be genuinely concerned about her customers .Thank you Ms. Moon. From now on I will be coming back to this branch. I don't think I'll be calling customer service anymore that's for sure!
