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“Chuy- Jesus helped me with an issue I had on a part. CUSTOMER SERVICE IS NOT DEAD…well maybe at every other place on earth but not here. Thank you for your great attitude and surprising me with world class customer service not expected but greatly appreciated!”
“I recently went into this store (on aprox Broadway and Alameda) as I was having issues with my tire and then my battery. I had gone in before ,simple and quick, just to grab something.
One of the guys came out to my car and helped me find out what the problem might be. He, and the other people working that day, were very respectful and courteous while being honest about the possible problem.
The guy didn't try to get me to buy something I didn't need, even though I was willing to buy a brand new battery. I instead ended up buying a spray for the corrosion on the battery connections and also a tire gauge. They also were very patient as I asked quite a few questions!
I can't tell you how much I appreciate not being taken advantage of. Trust between business and consumer is not what it was 20-30 years ago and to have found a place I can trust and give my loyalty to is refreshing.
I totally recommend this store to those needing help or parts!”
“I didn't shop here, or buy batteries. But I did pull into their parking lot to start cleaning up my 6 year old who vomitted in the car in the middle of highway 36 as it's right off the exit. One of the staff members there came out and offered us to come in through the back door and use their restroom to get cleaned up and found plastic bags for us for her clothes, etc. This was a small kindness, but meant a lot to us to help deal with a hard situation. So I don't know about their batteries, but I do know they're decent people! Thanks for help!”
“This team is incredible! They have helped me out so many times. Most recently, Sonja and another associate replaced my windsheild wipers. I can't say enough about the level of service and the knowledge of the entire team.”
“A worker at another business suggested that I try this business out. It was my first time at an O’Reillys and the customer service was amazing. They were all helpful and very polite. I will definitely go back.”
“John and Crystal were so pleasant today! I went in for a car fob battery and they were so helpful and kind. Customer service is so important to me as I also work in customer service myself. They made my day and had me out of there in less than 20 min. Def recommend !”
7:30AM - 4:30PM
7203 E 47th Ave Dr, Denver
Battery Stores
“Absolutely love using Hensley for our business battery needs. Sean at the front is the actual reason why I/We keep coming back to use Hensley.As a local business owner, he is the exact person you want representing your customer interactions.”
7:30AM - 9PM
7150 Leetsdale Dr Unit 101a, Denver
Battery Stores
“Went to Autozone nearby and bought some wiper blades. I had no idea how to install (or un-install) the new blades I bought and the old ones had a dumb clip style that was ridiculous hard to pull off. Ended up returning the blades cause I thought that they were a different style. Went to O'Reilley's and they helped me un-install the old ones and put the new ones on. Thank you so much for helping me out!!!”
“Super nice small business. They had exactly what we needed for a jeep battery for a great price. they’re also willing to give you a small refund if you bring the old battery back after the fact”
“Rudy help me get my old head light bulb out which was burned out & installed two head light bulbs in. He went above & beyond all customer service standards.”
7:30AM - 10PM
5861 N Broadway, Denver
Battery Stores
“Been seeing a decline in knowledgeable staff as well as appropriate number of staff in order to keep up with the flow of customers. I myself had been an O'Reilly only customer when it came to parts needed. My hands has been forced into advance auto and auto zone recently because I'm sick of getting the wrong parts or the long line I'm forced to wait in..
Just to receive the won't part! It's sad that I can point out and will wait another long period of time for the cashier's who know what I'm needing.”
“My car broke down battery went dead they wouldn't even let me charge my battery at a battery store the lady was rude and come here all the time to sell them batteries not no more I have my kids my dog have to pick up my grandkids”
“I called 2 minutes to close on 1/24/25 after an awful experience at a competitors store down the street. I needed a serpentine belt for my car that I need to fix that evening. Not only was the salesman extremely polite, he and his coworker stayed late to assist me in getting the correct belt I needed. Both salesmen were so amazing and really represented your company extremely well. I am so grateful for both of their help and was able to complete the job on my car. THANK YOU!!”
“I had my brake light go out on me and i was here from out of town visiting with my brother and My brother Told me that my brake light was out, For my BMW X3 it was already pretty late but raul at this location helped me out he even helped me change the bulbI have to drive a couple 1000 miles I'm really glad that he was able to help me out thanks raul I appreciate your help”
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“We had a time-sensitive tire replacement need with a rare kind of tire. First thing in the morning we called SJ tire company and they found a tire and got us a quote for replacement and product. Within an hour of confirmation they were at our place and got the job done before another hour was through. Joshua checked out the old tire for free to see if it could be reused, and also helped us with some suggestions about tire rotation and the health of our other three tires. Thanks Joshua and Bryan (sorry if I got your name wrong B...)!”