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January 2024 by Keller
Obsessed with there candles but there's nothing more irritating than staff following you asking what you're looking for, if you want to try something and hounding you. Back off! If I need your help I'll ask. Let me shop in peace please!!!
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December 2023 by Nettie Wilson
Everyone in this store was fabulous!!!and they had all the candles I needed.
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November 2023 by Jessica Kerr
This location is great! The employees are always so nice and helpful. They always have what I want in stock
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September 2023 by Drionna Gatewood
Went for the laundry detergent and was told it’s a trial only on the East Coast. Ew. Did not have a lot of stuff in stock to good variety unfortunately.Customer Service was great!
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September 2023 by Jackie Mcgaw
Absolutely terrible service in this store! Worst customer service I've ever had in any BBW Store. The manager Violet is the worst manager I've ever seen in their stores. Very rude and as a result I will never visit this specific location again! If you want good customer service avoid this location if you can.
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September 2023 by Chelsey Harvie
Supply was very lacking and the people working seemed pretty displeased that people were in their store.
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September 2023 by Kristen Klotzer
Friendly service by the two women closing! Super appreciative of the assistance with candles this evening.
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July 2023 by Tommey Liang
My wife and I stopped by during Juneteenth weekend in 2023. Great Bath & Body Works at the Shops at Northfield. When we came, it wasn't that busy. The store had a lot of products in stock but didn't end up buying anything. We usually come when it's the semi-annual sales periods.
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June 2023 by Gloria Quintana
After watching a funny movie at Harkins walked down to bath and body works to pickup my usual body lotion and spray,was greeted at the door by nice women ready to help.
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May 2023 by Kofi D
Went to the store to get a few Souvenirs. Esynce went over and above, giving me ideas, very courteous and helpful. She definitely embodies Excellent service. It was well worth the trip to that store. She needs a raise!!
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May 2023 by E Smith
The employees were very helpful and nice, the store had a lot of new products. I enjoyed shopping there!
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April 2023 by Desire Giles
They have new scents and very friendly staff
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March 2023 by Vercie Floyd
Appreciate great customer service ? picked up my birthday ?
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January 2023 by JOSE JAVIER Rodriguez
Very helpful and nice! These employees are amazing. Especially Angie she helped wrapped my perfumes. Thank you
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December 2022 by Melody Person
Went in for the annual candle sale. Store was well stocked with lots of representatives working. Cashier was very helpful as well, good visit.
