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February 2025 by Jeremiah Weinhold
Friendly staff. Always very helpful. Lost my wallet and needed to replace my debit card. Without wallet (any form of I.D. the staff were able to confirm my identity (k
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September 2023 by Alexandra Crowley
The tellers and managers here are fantastic. I’ve had trouble resolving an issue using the app and the customer service phone line for a few weeks. When I came in completely overwhelmed and upset the manager and assistant manager got right on everything and gave me a direct solution and followed up on the spot with the correct department.
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June 2023 by Raven O
My husband deposit a check Sunday that is in both of our names in the ATM and this location has lost our check. Do not do business with this bank. I called to close out my account and they say I owe money but my account says zero. Bunch of scam artists. All this bank does is lie.
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June 2023 by Danae Meurer
We have been banking at this branch for a couple of years now and only have positive things to say. The employees go out of their way to help me with whatever I need, and have recommended some ways to help with our business needs. I am very grateful that we chose to move our business to this branch.
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April 2023 by Debra Fritts
This branch is Horrible. I have called 3 different times and spoke to the assistant Manager, i believe its daphne and she promised a call back in regards to my debit card and reordering me a new one. this NEVER happened. I called again and she still did not call me back or did not follow through with her stating she would contact the department who is responsible for reordering my card.
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December 2022 by A O
My husband deposit a check Sunday that is in both of our names in the ATM and this location has lost our check. Do not do business with this bank. I called to close out my account and they say I owe money but my account says zero. Bunch of scam artists. All this bank does is lie.
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August 2022 by Amanda Otterstetter
My husband deposit a check Sunday that is in both of our names in the ATM and this location has lost our check. Do not do business with this bank. I called to close out my account and they say I owe money but my account says zero. Bunch of scam artists. All this bank does is lie.
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April 2022 by Alyssa Mcguire
Nothing against the individuals at this location, but Bank of the West is by far the worst bank I have ever had an account with. The overdraft fees are outrageous and they unfortunately "can't" do anything to help out their customers. I will be canceling my account with them and sticking to Bellco. Just wanted to share my experience to maybe help someone avoid wasted money in the future.
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March 2022 by Liz Sarlo
DO NOT BANK HERE. Bank of the west has been a complete nightmare the past year. Issues with their server will have you waiting weeks just to open a checking account, there are no prompt responses to anything (even fraudulent activity on your account) and they don’t value you as a customer.
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January 2022 by Amber Alden
Terrible bank I've never been charged so many fees and unable to transfer money before why have a bank If they continuously drain all your funds. Terrible awful rip off of a bank.
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August 2021 by Sarahi Lopez
The worst bank , Changing Banks as we speak no regard for customers or the quality of life whatsoever. They go out of their way to inconvenience you charge fees and make you feel like you haven't been banking there for 5 years.
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June 2021 by Chad Morris
They can’t give account balances at atms. So when you close your account don’t accept a check demand cash. Worst bank ever
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June 2021 by Jordan
The best bank in Denver! Such friendly staff, and they handle complicated requests in a timely manner.
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February 2021 by Tiffiny Hicks
Horrible customer service. The bank teller Aleenie(probably misspelled ) woman with black curly hair seemed clueless on how to do her job. I called in advance to make sure they are able to do a cash advance and what I would need. When getting to the bank the teller seems clueless searches for a “manual” for about 15 minutes then has to call her back office for support. Then decides to get rude and say she is unable to do the advance. I have done a cash advance with a different bank of the west in the past and didn’t have any problems. I will never ever do business at this branch again due to her lack of training and horrible customer service.
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December 2020 by Al
The best bank in Denver! Such friendly staff, and they handle complicated requests in a timely manner.
