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October 2024 by Allison Diehl
I have to give a HUGE thank you to Kevin for going above and beyond today. He was helpful, kind, and I could tell he really cared about the service he was providing. My chaotic adventure to get my taillight fixed was really turned around because of him (and the sales assistant manager! Thank you to you too!)
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October 2024 by Joshua Hagerty
Was on hold literally for 20 minutes and still no answer!!!
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October 2024 by Katelyn Bowles
Jonathon was awesome by helping me find the right low beam headlight for my 4 runner. He was super helpful and went the extra mile.
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October 2024 by Chris Eyestone
Milan was super helpful. He was busy so couldn’t install battery for us but gave us tools to get the new battery dropped in, which worked great!
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August 2024 by Lelly Averitt
Alan was friendly, quick and gave good advice about my battery purchase. He installed my new battery and I was done in less than 20 mins.
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May 2024 by Toni Gloria
Terrible experience at AutoZone! I stood in line for what felt like an eternity while three employees blatantly ignored me. Not a single one bothered to offer assistance or acknowledge my presence. I walked out without making the $100 purchase I was intending on making. Absolutely appalling customer service!
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May 2024 by Kayla Whitten
I noticed staff last time yelling and grumbling about something valid but an inappropriate reaction in public. This time I called to get my battery fixed and was told “I’ve never done that before,” and kind of trailed off. I thought, if you don’t want to try, then I’ll go elsewhere. Granted it was a difficult job which is why I put two stars, but I was in and out of O’Riley after 35/40 mins with the same difficulty; the team at O’Riley at least wanted to try…
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April 2024 by LpaTrouN GR
Bad Bad Very bad review to this parts!!! please don't go there Lack of respect for the workers and they do not help the buyers.????
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April 2024 by simo barber
A person with a broken hand that I spoke to spontaneously expelled me from the store with all rudeness and very bad dealings and speaking with me unfortunately
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April 2024 by Romero Debra
Manger Alexandra was awesome thank for all your help.
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April 2024 by Kaitlin F
There is an O’Reilly AutoParts right next door, try them instead! At the very least, try a different AutoZone location. I went into this store today to buy headlights, and when I asked for help to install, the manager told me, “it’s not in the handbook” so they couldn’t do it, and if I wanted it done, I “could go to the mechanic.” I thought this was weird, bc AutoZone has always supported install in the past. While still in the store, I called a nearby AutoZone and was told it would be no problem to install the headlights. I shared this information with the manager and was told once again “it’s not in my handbook” and “they were leaving soon and counting money so could I go talk to someone else instead.” Per request, I most certainly did go talk to someone else instead….. O'Reilly Auto Parts! Great customer service, and upon checkout, I was even asked if I needed assistance to install. Now, I have 2 new headlights that work great, and O’Reilly has me for future business!
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February 2024 by CiCi Jackson
Thank you for being patient with me and installing my new battery.
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February 2024 by Eureka ShowBiz (Eureka Lore)
The manager at this store does not have very good customer service. I had to wait 2hrs for my delivery as what I had ordered was not delivered, however the store called me in the morning telling me it was delivered. This store needs to get better customer service. No happy at all with the service I was provided.After posting the manager had compensated me for the trouble. I will say they redeemed themselves and the reason for my change in rating. Originally 1 star, now 4 stars.
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February 2024 by J Ronaldo Cote
Very bad experience, the people do not serve me in the best way and they did not want to change the battery in my car either, they were very exclusive because I did not know how to speak English and at some point I felt racism, they are definitely people who should not be occupying that job!
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February 2024 by Charles Mays
I wanted to get my battery tested because of the cold weather, and the young lady I spoke to said she wasn't allowed to go outside and that she only had two other employees. The number of customers in the store besides me was one. This location advertise battery tests, but apparently not if it is cold outside.
