-
March 2024 by Lori Drake
Looked at reviews of the past 4 months and no one is lying about their service.1. First person we worked with was either fired or left her job. No one followed up to continue service and kept us waiting for an estimate. We called because you know we are curious as to why they dropped the ball. We found out no one was assigned to continue the job. We should’ve left then.2. They don’t answer their phones. Save yourself the trouble of calling and show up in person.3. Do not do business with them if you need updates. They never called with updates and kept my vehicle longer than expected.4. Front desk should always have someone there to answer calls. I called three days straight with no answer and let the phone ring ten solid minutes. That alone deserves a big fat “F” for customer service.5. My vehicle looks better now than it did when I took it in. I’m sad they were paid for the terrible service.6. The second guy that took care of us seemed like he cared.7. A good manager would correct these problems and if not, maybe they need a new manager that knows how to run a successful business.
-
March 2024 by USA ROOF
Excellent customer care. Work was done as promised and on time.
-
March 2024 by epicman109
Jerisk and front desk team was very helpful!
-
March 2024 by Howard Fukaye
My 2021 Forester Sport looks like new! Great job Auto Nations Collisions.
-
March 2024 by John Pie
Have unaddressed issues on too of my vehicle
-
March 2024 by Erick Ramiro
I had a jeep repaired through them for a claim with Farmers insurance and they took so long to do the work and ordered wrong parts multiple times. They never answer the phone or get back to you. It says there is warranty on the work I would like to know who to talk to get someone to help. I gave up after a while but the car was not left is good condition after the repairs.
-
March 2024 by Kate M
JR was great but this place sucks. I left my car with them mor months only to have it returned with loose screws and a fender that was not attached. They kept it another week and billed my insurance 6000$. They then return it again with the bumper popping out non stop, the headlight was never replaced and it scraped also… worthless shop, minimal effort to help, never answer the phone, and deliver sub par work. Should have used another shop but now I’m stuck with them trying to fix my vehicle still
-
February 2024 by Dr. Jason Hiram Lester
Special shoutout to Kevin Werley and Diego Atencio! These gentlemen made everything seamless and easy. Our insurance company didn't cover everything to a $750 Balance. My wife and I were dismayed. However, Kevin and Diego covered the balance and were extremely helpful to us. I'd recommend AutoNation Collision Center Denver over anyone. They are great people trying to get people back on the road. A+
-
February 2024 by Amber G
In my opinion, Integrity is not the noun I'd use to describe this location.
-
February 2024 by Paula L
The kindest people ever! Stayed in touch with me and evaluated my vehicle quickly! Also worked with my insurance company and the whole unfortunate experience was seamless and painless!!! Thanks to Diego and Team!
-
February 2024 by Ezequiel Villanueva
Thank you so much for all your help in making it happen JC from AutoNation Collision Center Denver
-
February 2024 by Jason Cowles
Very knowledgeable and friendly staff
-
February 2024 by S V
I took my truck here for Hail Damage repairs. AutoNation did an amazing job, my truck looks brand new! I worked with Tara and she was incredible to work with. She communicated with me through every step of the process. Tara is awesome!! Thank you so much.
-
January 2024 by Dwaylon Johnson
Dealing with this collision center was one the the worst experiences of my life. Autonation is a trash company that rips people off.
-
January 2024 by alexa
Made the process easy and simple! Would definitely recommend Jay.