Arhaus in Denver, located in Cherry Creek Shopping Center, offers a shopping experience focused on high-quality furniture and home décor inspired by global influences. Customers praise the store for its beautiful, handcrafted pieces that feature exquisite details and premium materials, creating a timeless and luxurious look. The staff, especially Justin and Kat, are highly appreciated for their attentive, knowledgeable, and friendly service. They help customers turn their visions into reality, providing personalized consultations, detailed measurements, and design suggestions. Justin, in particular, is noted for going above and beyond, maintaining open communication through texts, calls, and even FaceTime to support clients throughout the process. He is described as patient, accommodating, and dedicated to ensuring customer satisfaction, especially when issues like delivery delays arise. Customers value the expert guidance without feeling pressured, which enhances their overall experience. While most interactions are positive, some reviews mention a brief incident of rude behavior from an assistant manager, but this does not overshadow the overall high level of service. Planning ahead is recommended due to the lead times required for the custom, heirloom-quality furniture. Overall, Arhaus in Denver is seen as a top choice for those seeking elegant, durable furnishings with attentive and personalized customer service.
Justin at Arhaus is amazing! This was my first time purchasing high end furniture and he went above and beyond. There was a delivery issue with one of my items and he made sure to make it right immediately. Great experience!
March 2024
Recently went Arhaus to look around for inspiration to furnish my living room. Justin showed me around and rather than window shopping, I placed an order for a beautiful new sectional. The process was smooth from ordering to the delivery of product! Thank you, Justin, for your incredible help.
February 2024
I have been working with Justin for several months on our new condo. He’s been super helpful! His design taste is wonderful, he’s responsive, and listens to my style. Part of my furniture has been delivered and it looks awesome! I’m very happy so thank you Arhaus and Justin! Photos to come!
