The American Eagle Store in Denver offers a wide range of jeans, tops, athleisure, and accessories designed for comfort and style. It provides men's jeans in various fits, shorts, joggers, and t-shirts, alongside women's jeans, dresses, skirts, and graphic tees. Customer experiences with the staff vary. Many reviewers report great experiences with top notch customer service, noting that employees are readily available to help, make pleasant conversation, and are happy to assist with orders for items not available in store. They feel acknowledged and appreciate the engagement from a great team. However, some customers find the staff very frustrating, citing instances where employees were chatting in a group while customers waited, and a lack of professionalism when a security tag was left on purchased jeans, requiring an inconvenient return trip without an apology. Overall, the store is recognized for its product range but receives mixed feedback regarding consistent service quality.
I recently went to this AE I had the most amazing customer service. I was able to order some items that weren’t in store & the associates were all happy to help!
September 2022
Very friendly girl in fitting rooms who got me all the right things!
May 2022
Great friendly, helpful and non intrusive staff. Vast selection of contemporary clothes.