-
October 2024 by kazo bro
This place is terrible when it comes to any type of consistency with customer service you guys barely answer your phones. Ive called multiple times on different days. You don’t answer your phones. and on top of that you have groomers that always have emergencies and always need to reschedule appointment for dogs. Your facility has no form of consistency when it comes to taking care of business. It’s inconvenient to your customers that we have too reschedule our days off or etc. because you can’t keep your management consistent. I’ll be removing my dog from this facility! I recommend customer go somewhere else. Affordable prices don’t mean a thing, when I keep getting my appointments rescheduled! Terrible business
-
October 2024 by Mae Mossholder
I brought my dog here for a blood test after she started showing signs of sickness. I came in on a Thursday, and was told I would receive results on Saturday (2 days after).
I missed one call from the male vet Saturday morning, and all he stated in the voicemail was a phone number to call back. I called back every 30 minutes from 9:40 am until about 1pm when I finally got ahold of someone, I left a voicemail asking for a call back and nothing. When the girl picked up at 1pm, she said the vet had left early for the day. I asked if she could check my account or my dog’s chart to see if she could give me any information so I could get her the help she needs. I was told yes and that she would call me back. Never received a call back, and I continued to call every 30 minutes until they closed at 4/4:30. They were closed the following day Sunday, and I didn’t get a call about the results until Monday afternoon. So this is now 4 days after the initial blood test. At that time, the vet that called me said I needed to take my dog into an emergency hospital to get her on fluids and that her blood results were very bad and the prognosis wasn’t looking good. I ended up having to put her down after 5,000$ in emergency vet bills at a separate clinic. I wish this place would have a sense of urgency for emergencies like this. Or at least leave a detailed message if you’re going to leave early and or not answer phones all day. I could have potentially had some more time with my baby or alleviated some of her pain and suffering sooner. Now my dog is dead and I am thousands of dollars in debt. This place sucks
-
October 2024 by Sam Boisvert
It's always so nice when I bring Maci to see the vet, rooms are always clean and the vet explains everything to me step by step. Great staff always friendly...
-
October 2024 by Annie
Took my dog here to get neutered and up to date on shots. Everything was reasonably priced and staff was very friendly and helpful!
-
October 2024 by G Ma
Took real good care of our Granddog!
Everyone involved have the best hearts!
-
September 2024 by R Mew
I'm am not a customer, and neither is my pet. I am speaking from observation here.
Today, Sept 23rd, 2024, two women came out of this vet facility that also does grooming, kennel, and training. One with brown hair and one with blonde. The blonde woman was wearing a red shirt, a plaid long sleeve, and a visor. The two of them were walking dogs, and I assume they were on a training walk, though I can not be sure.
The blonde woman was walking a dog and was visually attempting to train/correct the dogs behavior by yanking on the poor pup's leash extremely harshly. After that, she proceeded to hit the dogs face. They went towards the park and then when they came back the dog was walking beside her. When she went to give the dog a treat(love positive reinforcement), the dog backed away frightened. ( ?) that poor dog was not being trained correctly and was fearful of the person walking them. The way that dog was fearful and backed up and how I saw its face being hit showed me all I need to know about this facility. Do not go here. Fire this woman!
-
September 2024 by Kelcie Marr
I have been using All Brick Veterinary Clinic for years now and I cannot express enough how much this clinic is a great spot for your pets. The staff is so busy but in the end care about your pets so much. The pricing on surgeries, shots and kennel stays can’t be beat.
-
September 2024 by Avonlee Palmer
Unresponsive and rude staff. Neglected to give our dog his anxiety medication, leading to him chewing hot spots all over his body. No one works on Sundays or holidays, so the dogs are left to sit in a small crate for hours on end. Will be seeking care elsewhere due to complete apathy of the care of these animals.
-
September 2024 by Richard Cattarello
Fast friendly service online and in person. I was confident that my dog was safe and happy throughout.
-
September 2024 by Norma Vigil
I took my two in one needed a rabies shot the other one needed a physical and all her shots at this time I thought they would do the heart medicine. They never asked about it, and I never asked about it. I thought it was all included now they want to wait 10 days out.I know they changed hands, but it’s not being ran correctly. They don’t even have anyone to answer their phones.
-
September 2024 by SPORTS GURL03
If your dog gets sick please don't take them here. Our fur baby got sick and we were told she had something that she never had. They kept taking our money and she didn't get better. When she got really sick and we took her in they denied her care and told us she had another thing she never had. I'm not a vet and knew she didn't have this. We had to put her down because she got so sick and was suffering. We recently had a family family member that their baby got sick and Albrick didn't do anything either. We now have 2 furbabies in heaven now within 3 months. Plead take them else where.
-
August 2024 by Mark Lucero
Fanastic service at a great price
-
August 2024 by Rebecca Hansen
A few years ago they saved my dog Bandit from spleen cancer. They were able to find the tumor and get me into emergency surgery the very next morning! Cost me $4500, every other vet wanted $10k or more. Saved his life and now I take him there for blood work, shots and dentals for a fraction of what other vets charge. I think this place values animals over money and for that I recommend them to everyone!!! 6 stars if I could!
-
July 2024 by ellena ferguson
The staff at the vet is all very nice and friendly it’s the actual vet that is very rude. I’ve had problems with this vet for years and my dad has continued to take the dogs there because they're affordable, which I understood. We had previously taken our childhood dog here and had boarded him he was never the same coming back home. I don’t know what happened to my dog but he was never the same after staying here he became very aggressive. A few years passed and we got another dog and my dad continued to bring the dogs back he boarded our female German shepherd and when she came home we experienced the same thing as we did with my childhood dog. She came home very aggressive and never wanted to go back there again. Today she had an appointment and she was just fine with all the staff. The second the vet came in she got very aggressive and scared Of him. He started to ask me questions about why we were there. I proceeded to tell him she needed pregnancy test there’s a possible chance she may be pregnant. He asked me when the last time the dogs bread was and I told him I did not know she’s just showing symptoms like the last time she was when she was pregnant so we were worried and just brought her in. He told me if I didn’t have an exact date that there was a possible chance he cannot get an accurate test, I understood that knowing that I didn’t have exact dates. I was still willing to do the test. He told me that was a waste of money. I felt like it wasn’t because I need to know if she’s pregnant, and if it is too soon to tell I could’ve brought her back and tested again if she continue To act like she was pregnant. When he got close to my dog, she had a muzzle on and started barking and was moving around, so I held her in my arms and he told me he wouldn’t do it and walked out. I totally understand when dogs get aggressive it’s a hard situation but I would’ve appreciated more courtesy and respect. This man was very rude when talking to me and doesn’t seem to have any heart towards animals. I take my dogs to Indian tree vet and they have the nicest staff and vets my dogs love them. I will be taking my dads dogs to my vet from now on I 1000% recommend Indian tree vet.
-
July 2024 by Nallely Sanchez
Love this place, always treating my babies with kindness and respect.