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November 2023 by Robert Covington
Robbed me of my S22 Ultra phone. Said I was getting $1,000.00 for it so I traded it in. Got nothing for it. Leaha is not truthful and a theif. They are scanners at this store. Only a few good employees work there. Do NOT do business with this store!!!!
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September 2023 by Merle Root
We transferred from ATT and were told if I paid off my phone there I would be reimbursed. Gave them the info and never got a reimbursement. It amounted to over $700. That was May. Went back in to check in on it and was told it is too late!!! They do not know what they are doing. And my service in
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September 2023 by D. J.
I rode in from out of town.Leigha,and Abby. We're real helpfully and sold me the charging product I needed.And very profesional.Reasonable price. Thanks T mobile team
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September 2023 by Atona Areyus
Austin Grider, what a man ! I was out of gas he didn’t know me. I went into TMobile he was the only one on , I told him my situation and he reached into his own pocket and gave me $10.00 enough for me to get home.I want to thank him and T-Mobile you have a great guy working for you …??
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June 2023 by Lew Sapp
Priscilla is wonderful employee, got me switched from cricket real easy and quick
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June 2023 by Wayne Eichenlaub
Bought a phone over the phone with the main t-mobile number and I needed help switching the number, setting up my phone and getting my screen protector put on. I worked with Austin and he was really professional, personable and just a really chill dude. I appreciate the service I got from him even though I didn't spend money at that store.
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June 2023 by Debbie Riffle
Went in to make some service plan inquiries. Out of 6 questions, the salesperson had to go back and ask a manager for answers. Meanwhile, 2 other employees sat right there and never once offered any assistance.Now, if I wanted to buy a $1500 phone and make a plan upgrade, he was all over it. It's so disappointing to be a customer who pays via auto pay, as they like, can't even get questions answered. They get 2 stars for simply having the doors open.
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March 2023 by Dan Heeney
Priscilla was {is} the most excellent employee you could hope for! Her tenacity regarding my phone issue - transferring from AT &T, made it work and she spent a lot of her day diligently working on the project. Well done, Priscilla! Someone give her a raise!
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March 2023 by Nichelle Betts
I gave this a 5 star for Priscilla service she did awesome stayed patient when I wanted a phone but didn't but did helped with all my questions we settle for a phone and what I'm upset about is not even with her it is the fact I wanted the mini iphone 13 PINK that's on the display right nope can only order it blue or black NOT ok that is false advertisement I'll stay my 24 mins and will go else where if I can't get this resolved thanks! Again employee did awesome great sales representative skills only why this is a 5 star!!!
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February 2023 by Crystal Rodarte
It's pretty sad to say this, but it needs to be said I have been in a few times over different things and promos and only one employee is working her but off while everyone else is playing games on their phones. I will only deal with the one employee there because she has excellent customer service and everyone else there is like oh well I don't care. So if you go to tmobile go see Priscilla she is the bomb and knows her job and is very customer service oriented
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February 2023 by Charlene Cluck
Priscilla was wonderful, got me set up with new service, got my phone my numbers transferred fast and easy. Excellent service
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January 2023 by Anna D
Customer service is wonderful. The young folks really take care of us seniors. Always ready to help with technology assistance. T-Mobile company appreciates seniors too with their Half-the-rate Senior rates. Cell service is So much better than Verizon.
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November 2022 by Kira Cordova
JD is a amazing employee so helpful when working with me. Michael is really resourceful, being able to convince me to purchase more then I expected to get. Priscilla has such a welcoming smile making the environment such a great place to be. Andrew has great service making sure all needs and wants are met never under meeting expectations.
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November 2022 by Gamer FoxGirl
Called first to make sure they had what I wanted and sure enough they did, went in for an upgrade and was greeted at the door by everyone with a friendly hello all employees were quick to help me, Priscilla knew exactly what I wanted and helped me with my upgrade. She laughed and joked with me entire time making my service a great experience thank you t-mobile for your great hospitality.
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November 2022 by King Scott
I’ve been to this shop many times so amazing great service and really welcoming employees Eli Jacob and Austin great work.!
