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January 2024 by Tygetthaloot T
Terrance took care of my vehicle to vehicle transfer same day even though I came in a day early for my appointment. He got me in right away and was very professional with the install. I am happy with the service I received at this location and I will return for future calibrations on my device. If you have an interlock device I recommend this location because they are the actual smart start company and will explain to you in detail about any questions you have. Appreciate the service
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November 2023 by Tanto
This is a fantastic shop to get your interlock installed, removed, swapped, and calibrated at. Terrance is a fantastic technician with a deep knowledge and understanding of the system, various vehicles and their wiring, and is a good people person. Chris is also very knowledgeable about their product and will do his best to communicate and keep you happy. Both are very hard workers and very professional. This store gets an A+ from me!
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September 2023 by David Castleman
I wish I would have started my start start experience at this location. Much better experience with people who know the service and the product much better than the other locations I have been to. Thank you for explaining things properly and handling my concerns. This dui process has been a nightmare and I’m just trying to get past this point in my life. I was having issues with the device. They confirmed it had issues and replaced it and modified it so I shouldn’t miss any tests going forward. Thank you for the professionalism.
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June 2023 by Emily Briggs
Derrick and Terrance took great care of me and helped me fix my issue, it made my day! It was such a weight off my shoulders. Thanks so much guys. I appreciate you.
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March 2023 by Ivan Flores
They are closed everyday. Dont waste your time here and go somewhere else
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October 2022 by Gerardo Duran
Very nice people here Very helpful thanks so much!for your help ....
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May 2022 by Doug Laub
Derrick and Wes were a god send for me. They fixed a problem from a previous install from a different store, taught me all sorts of information, and were super kind and understanding. I'm no longer anxious about the performance of the interlock, yay!
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March 2022 by Luis Acosta
My wife and I had an emergency because the blower unit given to us from another location was faulty and not calibrated correctly. My wife was stranded in 0° weather because it wouldn't start and luckily I was able to get us here and they took care of us. We will be forever grateful to this location on Monaco! THANK YOU SO SO MUCH FOR YOUR PROFESSIONALISM!
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March 2022 by Rick Mcdougall
Enrique and his guys helped me out when I was having alot of problems with the system. They are very knowledgeable! I really appreciate all they did for me. ? ?
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January 2022 by Todd Hylton
I was actually surprised by the good service received. I heard of horror stories before. They were helpful and efficient.
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November 2021 by Levetta Brown
Best price and excellent service. Thank you
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August 2021 by John Bear
They moved to the other unit on the end but was an easy find and helpful personnel!
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June 2021 by Clara Oneill
Very helpful personnel! A clean and quiet lobby. Chris helped me, he was amazing!
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June 2021 by Bethany Biggerstaff
Having to get a an interlock is not fun. Ron was really friendly and non-judgmental, made the experience as painless as he could.
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April 2021 by Austin Hale
Truly the worst experience in my life getting a DUI. Smart start made it worst. We’re extremely rude to me when I was going thru financial hardship. I wasn’t able to make payments and tried set up payment plan when I wasn’t able to pay on time. They put me in a even bigger hole by making purchase the unit. 3700$ Later I feel taking advantage of and will never recommend smart start.
