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March 2024 by nathaniel marcum
Had a faulty Battery on my vehicle. My family member drove to a local Interstate battery distributor who did not have the battery in stock and waited a couple of hours for a delivery. The battery never came. The local shop called this location and was informed to bring the battery to them and would swap out the battery and the new battery would be in will call. Upon arrival they insisted on doing a charge for 48 hours and test on the battery. This location is over 100 miles round trip from where we are. The manager Nick was problematic and reverted to their service of their batteries which is understandable but never mentioned after having one of their distributors have hand on the battery first. Nothing like having a no good customer service. The manager then stated to buy a new battery and they would refund the battery if the battery tested out poorly. This is good and all but again this was not mentioned at all prior to driving over an hour away for this process. So it was inisted to swap out the battery because of the expectation and what happened prior to driving the distance. Well Nick felt compelled to call the police. Great. would give a negative 5 star rating if I could.
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March 2024 by PRIME IVT
Bad attitude of Harmony and other guy, they complicate the business when is so simple buy - sell
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January 2024 by Lindsey Palera
The lady Crystal who answers the phone is rude and unhelpful. I will never use Interstate again due to their lack of customer service and help. I used them for over 10 years and something has changed you lost a very loyal customer. Look around before buying there are cheaper options with friendly staff out there
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November 2023 by Jasmine Goins
Harmony Lewis very good customer service and very friendly and helpful. Helped me get my battery, replaced in no time.
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October 2023 by Kevin Sherman
The staff has been very helpful in everything every time. I manage an ambulance fleet, and this is the only place I go for batteries because they have been so good to work with.
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October 2023 by Marwan K
Excellent outlet for Interstate batteries. I think Interstate makes the best batteries. That's the only replacement battery I will put in all my vehicles.
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August 2023 by V. Chism
Very helpful staff, will return.
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April 2023 by Memphis McCallum
Great place, great GM. Knowledgeable too!
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February 2023 by Jesus Alvarez
Worst experience buying a battery from these places. The guy behind the counter whit the big beard has the worst manners I've encountered. Been there twice and both times it was a guy behind the counter who can't even say hello and good morning. Can't believe such a big company have such an incompetent unkind clerk. Better going to another store and pay 10 dollars more but leave with a smile and a good interaction whit the clerk.
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November 2022 by jay bizz
Poor customer service. I was quoted a price $50 cheaper on the phone. When I drove across Denver to get the battery the price was different and they would not honor the quoted price
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November 2022 by Roberto Ramirez
Terryble warranty, you have to take them to the place you bought it from, they list several authorized dealers you can take them to, wich are Grease Monkeys, but they won't even touch them. Even this place where I bought them from will try to avoid at all cost to not warrant them. They used to be great batteries i don't know what happen to them? Avoid, avoid, avoid.
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November 2021 by Chris McCune
They had just what I needed thank you very much.
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November 2021 by Greg Kochanski
I needed a small, sealed lead acid battery, and they had it.
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November 2021 by Jhaen llanos
Call to simply get some info of my batteries warranty, the gal who answer the phone was not help at all she was not busy since I ask her and informed her that the store that I purchased my batteries was permanently closed, she just ignored me and I could feel she didn’t want to help, I was never rude BTWDo not recommend this store
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November 2021 by Trish Kendall
Actually took the time to HELP US! Car was stolen, recovered, no battery. These people were the only ones in Commerce City who kept me from falling apart today. Thank you for helping us, you don't know the difference you made.
