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February 2024 by Cody Smith
Attempted to call the parts department a total of 6 times between 6pm and 6:30pm and had no answer or was hung up on each time. In dire need of parts in order to get a truck out and back on the road.
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February 2024 by John K
One of the most killers of trucking industry, I don’t wanna stop by there newer again, very high prices for labor and parts .
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January 2024 by Slawomir Socha
Fast unloading, friendly staff.
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January 2024 by Mike Sekulovic
This service is good but they are very slow. A small service (change of oil and three filters) lasted four and a half hours. A thing that ends in 45 minutes, an hour at the most.
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November 2023 by Mike T
The service department manager was honest and nice but the main guy who runs this dealership is exactly what a trucking company does not want to deal with. I think his name was Brodie! Absolutely a jerk! The only reason he's been put in that position is because he will stick it to the customer Everytime and the owner loves the fact of the money rolling in. He definitely does not care about the customer and makes it very clear that the only thing he cares about is money!! Stay far away from this dealership folks!! Maybe you should change the way you talk to customers Sir! Your people skills are that of a spoiled child!!!
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November 2023 by Mario Hullum
Great group of people, very intuitive definitely point u in the right direction.
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October 2023 by Parvizi Alizoda (DYU LLC)
Very nice people. I was looking for MOB Armor tablet Mount and I found it here.
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September 2023 by Joe Siravo
We just bought a Mack dump truck and it needed a bunch of new stuff. Amanda in parts made getting everything we needed super easy and got it delivered right to our shop, we will be back up and running in no time thanks to her!! I highly recommend Amanda and Bruckners
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August 2023 by Azer Ademovic
This shop is amazing. We had a waterpump go out and they completed the work in 24 hours with constant communication from Larisa and at the end Colton. The service foreman was awesome and super fast with the job. Highly recommend this shop to anyone. They are straight forward and get on the job right away! Thank you all so much.
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August 2023 by Dusty Strouse
I haven't bought anything from the shop I called to try to get some advice because I'm in the area.......Hey your shop service guy that says he's been there for 18 years working on Mack trucks that speak Spanish very well sounds like you hardly speaks English....... He said he's never heard of this problem with Mack trucks and their turbos..... I've had two brand new Mack trucks I'm driving one right now A 2024 and I had a 2021 and they both had the same problem..... On this one it's like it's not a locking nut that holds those blue rubber pieces on to the turbo..,.. so two of the screws were almost completely loose one of them was hanging on by a thread...... So if I didn't do my pre-trip I wouldn't even have noticed it and then I would have had a turbo problem again.. the same thing happened with the 2021..... And then when they fixed it it actually just blew out the blue thing... My boss has probably bought 20 Mack trucks brand new and he said it's a constant issue with almost every single one of them.... So I'm not quite sure how this guy says he's been there for 18 years and he's never heard of this problem I know two different companies and myself who have all had this problem with a brand new Mack truck.... I just hit 10,000 miles with this truck... And last night when I did my post trip inspection if I didn't notice those nuts being loose my turbo would have fell off......
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July 2023 by Dillard Ross
Great Service. You will not be disappointed. My Service Profesional and Mechanic. Unequivocally. Great Service. Thank you.
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July 2023 by tulgaa12
Always end up coming back for more and more repair !!!Also they're price is crazy ripp off high !!! Don't waste your time here.
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April 2023 by Peppered Ice
I believe that the management here instilled in their employees how to treat the customers right, i had a very good experience with both the parts and shop department. Keep being a beacon of light for great customer service and satisfaction. Will definitely return to do business again and implore others to do the same.
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April 2023 by Tony Pindostan
Outrageously expensive prices. Arrived with a check engine light on. They said they just needed to update the software and it wasn't covered by the warranty and they wanted me to pay them $600. I called Mac myself and found out that the system update was covered by my warranty and they were surprised that the dealer was asking so much for it. And what's most interesting is that check engine light came on the same day I left them. I have all the estimates to prove my words.
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February 2023 by mr Highway D
FOR A DEALERSHIP SHOP!! Which I typically don't like I'm going to say if I can make it here I can trust they'll put me back on the road soon as they can. I HIGHLY RECOMMEND NICK GREAT TECH!!!!!
