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September 2023 by Nicole Chavez
Staff is not very knowledgeable and very poor customer service
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August 2023 by Genavie Sisneros
Joseph the manager is a rock star I truly appreciate his help over the last year everytime I go in he is willing to help every customer including those that pose to be complicated he is extremely helpful well knowledged & experienced with large variety of parts. he definitely goes above and beyond every time I've had to go in to the store. I love how his none judgemental approach is a tremendous help when it comes to unexpected complications. as a female tech I appreciate not being treated like I'm ignorant due to my age or gender. he is always vary polite friendly and respectful as well as timely with every transaction. If u ask me. Dude deserve promotion preferably same store. Just sayin.
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August 2023 by Alex Valenzuela
I took a battery today 7/27/2023 and thue guy told me that in one hour i wen back after an hour and the guy said that he forgot to conected to the charger and he just give me the battery back i will never go back to that store costumer servise guys are just lazy
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May 2023 by J.R. Rudd
Got in an argument with the clown behind the counter when I went in knowing the exact part number I needed. I just left and went and spent my money elsewhere.
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April 2023 by Jorge Sandoval
I guess they are struggling in keeping their employees. It always takes a long time to even pick up on line orders. They don't even have the parts that their website says they have in stock.
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April 2023 by M M
completely forgot about me and my pre paid order
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April 2023 by Holly Poitra (Holly Hall)
Great customer service above and beyond at thislocatiom. I wish I could remember these fella's names because they were so helpful to me
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January 2023 by Cheryl Esquivel
Good customer service. The gentleman was very helpful
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October 2022 by Alden Richmond
Very helpful. Year old battery died and gave a bad battery report on my smart charger. Guy swapped it right out, didn't even plug into theirs.
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September 2022 by Marnie Wilson
I always go to this store when I need something. They are helpful. They care if I leave with the right part. I went today, and not only did they make sure I had the right headlights, Rich helped me install them. I don't even check prices, a lower price does me no good when I leave with the wrong part. Today I needed to change my headlight bulbs, Jesus helped me find the right bulb, and directed me in getting the right one for my money. Other places may be cheaper, but if you want it done right, go to this store. This store has my business as long as I drive.
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September 2022 by Kristi Larez
I called to verify an item. I was told they were open until 10 and they were only accepting credit or debit, but when I got that 2 to 4 minutes before closing the does were already locked. I called and they answered I was told hold on and they never came to the door.
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September 2022 by Sara Moon Murphy (Mooners)
Poor customer service, great parts bit girl didn't speak English
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July 2022 by david nilsson sr.
Always has my part when nobody else does. I will be a customer to come for a long time...
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July 2022 by Jumpman 23jam
Horrible! This advance opens up at 9am on sundays smh. Ordered online saturday night got to store about 8:30 only to realize they dont open until "9am" only to wait until 9:20am because the workers get there late. NEVER AGAIN. Ill take my business to the other autoparts stores that open up at 7:30am.
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June 2022 by Juan Hernandez
Really like the fact that there are options such as Advanced Autoparts staff here are definitely friendly and knowledgeable with quality auto partsBut they seem to UP sell their products with out letting you know a dollar here and there stating that it is an extended warranty??? Not exactly what i am looking for ??
