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May 2024 by Christopher Cox
Pharmacist was extremely rude. I was delayed for 2 hours due to insurance complications. Showed no signs of care spent 20+ min on phone on a loud and obviously personal call.
When she gave inaccurate information about my account I explained she was behind on the conversation and she told me to leave without my meds.
Will be filing a complaint with corporate.
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April 2024 by Wendy Branwell
Walked in to buy a couple of things including a pack of smokes for a neighbor. Pudgy woman with short hair went on an anti-smoking rant forever. Just went for neighbor. Won’t be back!
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December 2023 by Nana Queen
The pharmacist Asel is a great person . She has helped me . The pharmacist on Southgate was rude and Asel listens and actually lets you talk . Asel is very nice and I definitely recommend this Walgreens! Thank you Asel YOUR AWESOME!
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September 2023 by Joanne Mohrmann
The pharmacy has been awful for the last year. They send texts saying your prescription is ready. Go to store, not ready. Today I was told my doctor would not authorize a refill. The doctor said it was verified 3 times this week. I switched to Safeway and had my prescription filled in 10 minutes. No more Walgreens!
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July 2023 by Jerry Tolve
The pharmacy service is awful.....the latest and last debacle. Ordered PX a week ago. Went in to pick it up and was told they can't fill it! they are now filling PX in Denver and my PX is expected tomorrow. 10 days and counting if it doesn't get here tomorrow. The 1 star rating is generous
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July 2023 by Carl Williams
The entire store is severely understaffed. They are running on one pharmacist and have been trying to fill a vacant position for a year now, but can't. Half of the time I go in, the pharmacy is closed. Yesterday there was only one person running the entire store. She had a customer at the counter ringing and ringing their bell trying to get help. Also - this store is an outdated dump.
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July 2023 by phoebe pierpoint
Joseph was so welcoming and helpful even though he was running the whole store by himself. He was very attentive and communicative to let us know what was going on to take our passport photos.
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June 2023 by EVILicon
Pharmacy is always closed
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June 2023 by Grace LaValley
Makeup prices are ridiculous double of walmart no thanks
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June 2023 by Jessica
There were homeless people asking for money and scammers outside but we got what we needed.
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April 2023 by Allen Y.
We have used Walgreens for years, and have been satisfied with their service. However, since about four months ago, Walgreens on W Colorado Ave in Colorado Springs have been drop shipping their prescriptions out of Denver, on demand.The latter system could work in theory, but the following has happened more than once, with U100 Insulin (which is inconvenient/dangerous for customers):1. Doctor orders prescription2. Walgreens W Colorado Ave orders3. Then says it is out of stock and will be delayed4. They also then have closed unexpectedly for periods of time5. This has resulted in getting Insulin 2 or 3 weeks after prescribed6. Then Medicare/Walgreens records this delayed date as the "start date"7. This may happen again before a 3-month prescription is filled fully8. Thus, the patient may miss an entire bottle, resulting in no Insulin over a weekend, which just happened to usI don't know if it is just incompetence at the local pharmacy, or Walgreens corporate is intentionally bolstering their centralized stock by skimming off 1/3 to 1/4 of a full prescription. Either way, we've changed to Safeway as our pharmacy. We're sorely tired of this routine.
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March 2023 by Kieran L.
DO NOT send your prescriptions here. The pharmacy will close at random hours, they will ignore your prescription until forced to fill it, and on top of this it is nearly impossible to get them on the phone. If it is at all important that you receive your medication, stay far away from this Walgreens.
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March 2023 by Ariel Stroud
Awful pharmacy. They are not helpful at all. Have had several issues trying to fill prescriptions with them. Not sympathetic after waiting for weeks for a medication that still wasn’t filled after being told in the am that it would be. They blame this on their call center and say it’s not their fault and blame shouldn’t be put on them even though it’s the pharmacy number you call. how am I expected to know it is someone in the call center and not the pharmacy if I called the pharmacy number… Will be switching pharmacies, only reason I ever would go to this one is because of distance from my house. After looking at these reviews seems a lot of people have issues with their pharmacy.. it’s not convenient if I have to spend hours trying to find a different pharmacy on my own because they won’t help lookup other locations and tell you to call yourself. The pharmacy on platte was a lot more helpful and I’ve always received great service there. Worth the extra drive.
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January 2023 by Jeff Sveinsson
I don’t know what happened to this store, but customer service is horrible. From the staff at the pharmacy to the front checkout personnel, nobody cares. Prescription prices are much higher than grocery store pharmacies as well. Stay away from this location!
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December 2022 by Mike James
Quite possibly the worst pharmacy I have ever been to. I have spent over 3 hours on hold with them since yesterday trying to figure out why my prescription is delayed, so I can hopefully get it before the holiday weekend. As soon as I pick it up I will be changing pharmacies to the union/Dublin location - it might be 30min from my house, but I’ll take that drive over dealing with this terrible location.Update: they just hung up on me after another 45min of waiting
