The Verizon store in Colorado Springs is a friendly and helpful place for customers seeking mobile, 5G home internet, or business services. While not a corporate store, the staff provides great customer service, often going the extra mile to assist with returns, plan changes, and device upgrades. Customers appreciate the kindness, respect, and clear explanations from staff members who help them switch from other providers and find the best plans. Many reviews highlight the staff’s professionalism and willingness to answer questions, making the experience smooth and satisfactory. The store offers online options for scheduling appointments, placing orders, and choosing convenient pickup or delivery methods, including free 2-day shipping and same-day delivery where available. Customers note that prices are reasonable and compare favorably to other providers. Overall, the store is known for its friendly staff, helpful service, and positive customer experiences, making it a trusted place for Verizon services in the area.
Brandon R. Is simply the BEST! He went the extra mile in getting us our perfect phones. He was so knowledgeable and helpful. He also has the best sense of humor. Best customer service ever! AAA+++
January 2026
Been having multiple issues with Verizon and getting ahold of who I needed to talk to to figure it out. Josh (Anastasio) helped me out AND sat on hold with me for two hours to make sure I was taken care of. He was super professional, friendly, and helpful and I can’t thank him enough!
January 2026
My experience was very good. Glenn was knowledgable and friendly. His focus was on us and our needs. Answered all questions and his teaching was understandable.
